Annoying own ads in station ad breaks
Been using this app for many years now and a recent change has made the app VERY annoying. Iheartradio now sell their own ads and stream them during the station ad breaks. The same ad can be repeated 4 times in a single ad break, with the addition of 5-10 seconds of dead air before looping the ad again. Ads are a necessary part of a radio station, but dead air and looped repeating of ads is not.
It’s so annoying I’ve deleted the app today and downloaded a radio streaming app that does exactly what it says - streams the radio station, music, talk, news and ads - giving the same listening experience.
It’s so annoying I’ve deleted the app today and downloaded a radio streaming app that does exactly what it says - streams the radio station, music, talk, news and ads - giving the same listening experience.
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Response from developer
Hi there, we're sorry to hear about the stream dropping after a station ad break. I can assure you that we are looking into the problem. To best address your concern, it would be incredibly helpful to know more about your experience. Could you email iOS@iheartradio.com and give our team a little more feedback?
WOW
I first got a iHeartRadio as a free app when I first got my mobile device. It was free it was fun and the music was good because I could listen to it anywhere. That was about three years ago, now so much of the free things have been replaced by paid services that if I want to change anything that I had set up three years ago I can’t do it unless I pay them their fees to change anything on my accounts. You really have to love progress. On top of that because my mobile device is constantly logged on it doesn’t recognize the passwords I set up before they changed their site so now when I go to login online to try and change things it doesn’t recognize me. It’s a blast trying to reset my passwords and prove I’m not a freaking robot, great job iHeartRadio. I think it’s pretty funny that I have to prove I’m not a robot to reset my password but they can send automated email responses to folks. I’ve had these kind of problems before and they’ll send a generated email that says hey look up these corresponding posts on the forums to see if they match your problems. It’s all fun and games until the autistic guy wants to talk to a person then everybody hides behind a computer screen, if you find this funny awesome, if you don’t, fix it. It’s just one guys opinion.
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Response from developer
Hello, we're sorry to hear about your less than ideal listening experience. Would you be able to reach out to us so we can get more info? Send an email to ios@iheartradio.com or give us a call at 1-800-317-8708 Monday - Friday 11AM-3PM EST. We want to keep you as a listener!
App on repeat
I do enjoy using the app every morning to get my daily dose of radio. However, lately it’s like the app has been on repeat. I know there’s a delay from the live radio broadcast, but why are the conversations starting over. In the middle of the conversations it goes silent for a few seconds and then the conversations start over from a certain point and it does this repeatedly for about 15-20 minutes. Sometimes it corrects itself but today it’s really gotten out of hand, I’ve missed over half of the live content because the first 30 seconds have been on constant repeat. It’s becoming annoying and makes me want to look towards other internet radio providers because it’s becoming too much to deal with now.
*Update*
Decided to come back and drop the rating due to the “help” that was offered from the developers. Why am I being asked for so much info that they should already have and also be asked to do this and that repeatedly when I already told the support team what was done to try and correct the issue. Dealing with support for this past week has been no help at all.
*Update*
Decided to come back and drop the rating due to the “help” that was offered from the developers. Why am I being asked for so much info that they should already have and also be asked to do this and that repeatedly when I already told the support team what was done to try and correct the issue. Dealing with support for this past week has been no help at all.
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Enjoying iHeartRadio.
I am enjoying listening to iHeartRadio as it allows me to choose the music I like to listen to. However there are times that I am not able to listen to a particular track as it does not come up when I select it. It could be that it is not available in that stream. Though this can be annoying it is not disappointing as the other songs are just as enjoyable. Thank you.
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iHeart Radio App for iPhone 7
I have been listening to the music on this app for over a week now and I can't enough of it. They made it easy to navigate with great features. It works for me and I haven't experienced any problems as of yet. I think that this app is awesome and I usually don't write many reviews on things unless it's worth my time. Besides there is an app for everything now a days to sit there and rate them all when you download or use them would take a while, at least in my case. I recommend iHeart Radio for those of you who love music without tons of commercial breaks. Thanks iHeart Radio and keep up the good work. So far you have a really great thing going for you and I hope that it doesn't change to much over time with a bunch of pointless improvements or updates that aren't necessary to the users or listeners.
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Fantastic podcast app BUT...
... why can’t the app resume a podcast from where it left off each time I open the app? I’ll pause the app or turn off the car (cutting out the Bluetooth and the app pauses itself) and upon reopening the app, my prior podcast isn’t sitting there waiting (20% of the time it is though which makes this more frustrating)... sounds trivial but when a show has HUNDREDS of episodes, you gotta scroll through them all to find the one you left off - whilst in a car with probably a crying jerk baby. Please fix this resume issue, it’s so simple and I don’t want to go back to Apple podcasts!
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Response from developer
Hello, sorry to hear you're having trouble. Can you please delete and re-install the app and let us know if this addresses your problem. If not, please email us at iOS@iheartradio.com so we can help troubleshoot the issue with you!
Unable to download podcasts for the last week
I love the app and I never leave a review on things. I’m reporting an issue. It was a little over a week ago. An update was sent out. Now I’m not able to download any podcasts. I’m forced to stream them only. It just keeps popping up with the message “unable to download” it repeatedly pops up ever couple seconds. I’ve checked to ensure I have given the app proper permissions. Please fix this issue. I get that I can’t download music or other things. Since I’m not a paying sub. As a free user I can only download podcasts. Which is good for me. I’ve always downloaded the Elvis Duran and the morning show. Along with three other Elvis Duran related shows. We really need the issue fixed, because it’s making me go over my data. I just got a text about being close to my 22.5 gig limit. I checked to see what is using my data. IHeartRadio has used 7 gigs in the last week. That’s because it’s fully loading the episode every single time I open up to listen. I will be forced to not use the app if this isn’t fixed. I will find something different. Love you all so please!!
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Why I don’t recommend iHeartRadio
The reason I don’t like iHeartRadio is because sometimes I want to listen to music *but* every time I press on my favourite singers it always says “authors profile not available” or sth like that. It’s really annoying because at school my friends talk to much and I try to study so I try to listen to music and guess what, authors profile not available. Another reason is because in the new update it states that it can even work offline, right? Well when I updated it and tested it offline it didn’t work, so I can’t listen to music while walking. I would really like to listen to music while walking so it isn’t so boring, but again when I tried playing music it said it was offline when it was supposed to work offline.
Please explain why this is happening and fix it, because right now I am not happy along with many other users and rating this a 1 Star app.
Please explain why this is happening and fix it, because right now I am not happy along with many other users and rating this a 1 Star app.
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Response from developer
Hi, sorry to hear about that! Can you contact us via email to ios-au@iheartradio.com? Look forward to hearing from you.
Impossible de l’utiliser
Je suis incapable d’utiliser l’application. À chaque fois que j’essaie de me créer un compte, ça me dit que je dois télécharger la nouvelle application et lorsque je le fais et que j’essaie de me connecter, ça m’envoie le même message! Vraiment compliqué
Response from developer
Bonjour, Nous aimerions avoir plus d'informations afin de pouvoir vous aider! Pouvez-vous s'il vous plaît nous envoyer un courriel à ios-CA@iheartradio.com.
Christmas music
Love the app. Have feedback on the Sacred Christmas music. Several songs I have given a thumbs down to but they still keep being played. Really hate Aaron Neville’s version of silent night, the wavering voice is like being on the phone with someone and the voice keeps fading in and out. I really don’t want to heart it or ANY song by James Taylor, he destroys the Christmas spirit. If it were possible to ditch the songs you hate I would give it a 5 star rating.
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Response from developer
Hi there, sorry to hear this has happened! Would you be able to reach out to us and let us know which station you're hearing these songs play on? Send an email to ios-au@iheartradio.com when you have a moment!
