Poor app
Absurdly clunky and glitchy app that has caused difficulty in our separation process due numerous messages not being received and notifications not working despite being turned on. On many occasions it won’t open and needs deleted and re-downloaded and launched.
Glitchy
The app has become very glitchy recently. Have to keep opening and closing the app to get it to load up. For the price they charge it could be much better
Glitchy
This app could be great but it is ridiculously glitchy. Messages disappear after they have been written. Half the time the app doesn’t open, and you have to keep closing the reopening. Making changes to the shared calendar are more difficult than needed. The really annoying thing here is that, given I’m in a high conflict situation with my ex, there is already a massive amount of emotion involved when using the app. When it is so glitchy is just makes things so much worse. The shared finances are good and work well. Please please sort out the app. At the moment I’ve paid a huge amount of money for something which, a lot of the time, is causing me even more stress.
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Started well now terrible seeking refund
Paid a very large sum of money for one year subscription to cover my ex and I as this was recommend to me. Started well, functional beta video calling (crucial for us) perfect. Next week video calling stops, advised bugs will be ironed out by April. It’s now July, app frequently won’t open. Received messages NEVER show without closing and reopening app (I’m prompted by helpful email), video calling never works, sent messages are disappearing about 1/3 of time, so great care and effort to write sensitive messages wasted. I have to remember to copy and re-paste/re-send for when they just vanish. App supposed to problem solve awkward communication instead causes many more problems, messages not received as not sent(!), effort of re-typing; accusations of making it difficult as video calling fails, app just not opening at all so now given up and just using website. Utterly appalling experience, unethical to put people through this. Developers refuse refund as bought through Apple. Apple won’t refund as beyond initial period now having to pursue credit card company. Developers need to test and not (finally) ask me to show the problems). You are happy enough to take big money off people struggling I don’t have time to do your testing and have again paid big money I don’t have to use App Close (was sent some discounted prices after their trial period).
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Loss of info
I had to cancel due to payment reasons and all of my data is gone.
I wish I could have saved it somewhere
I wish I could have saved it somewhere
