Almost Perfect
I’m loving the app so far. Have been able to get good deals on the book series I am currently reading. I just wish there was an option to scroll read, as well as swiping through “pages”. It’s just my preference and has been an option on other reading platforms I use. Other than that it’s great
Download problem
Have recently purchased an e-book and received a conformation email. However, our iPad is definitely connected to our wifi, but when pressing the sync button no download occurs. Now finally, the book that I received the order confirmation for on 11th Nov. has now appeared on my ‘recently added’ today (18th Nov.). So problem has righted itself.
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Response from developer
Thank you for your feedback! If you have any questions or need assistance, please reach out to us through our Facebook page or twitter @kobo or contact our support team www.kobo.com/help.
Helpful problem solving when things don’t work
While I am still having trouble with the app, Kobo has contacted me and given a lot of help to try and sort out the problems! They have been very helpful. I have also been able to access my books from one of their other apps, so it’s all worked out.
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I bought an audio book to use with the app. I can’t download it. I can’t change my password for the website to try and fix the problem with the app. I can’t contact anyone to ask for help. AI answers just point me back to things I have already tried unsuccessfully. This is really not a great experience for me at all.
******. ******. ******
I bought an audio book to use with the app. I can’t download it. I can’t change my password for the website to try and fix the problem with the app. I can’t contact anyone to ask for help. AI answers just point me back to things I have already tried unsuccessfully. This is really not a great experience for me at all.
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Response from developer
Hi, We are sorry to hear you’ve had this experience, please don't hesitate to reach out to us via Facebook/Twitter or our support team via chat at http://kobo.com/help. We are always happy to help!