Kobo Books User Reviews

Reviews Summary

Top reviews

DOWNLOAD THIS APP RIGHT NOW!!

5 stars I mean like it allows you to read without having to find your page again for no $$$$ I recommend you download

Almost Perfect

I’m loving the app so far. Have been able to get good deals on the book series I am currently reading. I just wish there was an option to scroll read, as well as swiping through “pages”. It’s just my preference and has been an option on other reading platforms I use. Other than that it’s great

Download problem

Have recently purchased an e-book and received a conformation email. However, our iPad is definitely connected to our wifi, but when pressing the sync button no download occurs. Now finally, the book that I received the order confirmation for on 11th Nov. has now appeared on my ‘recently added’ today (18th Nov.). So problem has righted itself.
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Response from developer

Thank you for your feedback! If you have any questions or need assistance, please reach out to us through our Facebook page or twitter @kobo or contact our support team www.kobo.com/help. ​

Helpful problem solving when things don’t work

While I am still having trouble with the app, Kobo has contacted me and given a lot of help to try and sort out the problems! They have been very helpful. I have also been able to access my books from one of their other apps, so it’s all worked out.
******. ******. ******
I bought an audio book to use with the app. I can’t download it. I can’t change my password for the website to try and fix the problem with the app. I can’t contact anyone to ask for help. AI answers just point me back to things I have already tried unsuccessfully. This is really not a great experience for me at all.
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Response from developer

Hi, We are sorry to hear you’ve had this experience, please don't hesitate to reach out to us via Facebook/Twitter or our support team via chat at http://kobo.com/help. We are always happy to help!

Losing Annotations

I have been using this app for annotating books however, when I turn a page or exit the app all of my annotations disappear. As though it is trying to load a change in text size etc. This is disruptive and I would like to be able to lock the formatting and make annotations as though it’s a PDF doc. Whether you can vectorise annotations to add throughout the document.
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Response from developer

Hi! We are sorry to hear you're having this experience with your Kobo Application. Please try these steps https://help.kobo.com/hc/en-us/articles/360017865113-Fix-Kobo-Books-app-issues-on-iOS. If you ever need more assistance, please reach out to us through our Facebook page or Twitter @kobo or contact our support team at www.kobo.com/help we will be happy to assist you further!

What happened?

This used to be such a great app for reading and the ebook prices were good, but now highlights and annotations are disappearing, and bookmarks don’t always sync between devices. What happened? Why is this app so wonky now?

Response from developer

Thank you for your feedback! Rest assured that we notated your feedback regarding the application to enhance its functionality. For further help, please reach out to us through our Facebook page or twitter @kobo or contact our support team www.kobo.com/help.

Very outdated

Wish I could store the books into my books app and continue reading on my iPad. Kobo still has no sync features

Response from developer

Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook/Twitter or our support team via chat at http://kobo.com/help so we can assist you with this issue.

Déception

Cette appli ne fait pas de mise à jour

Response from developer

Bonjour, nous sommes désolés d’apprendre que vous avez eu cette expérience, n’hésitez pas à nous contacter via Facebook/Twitter ou notre équipe d’assistance via le chat sur http://kobo.com/help. Nous sommes toujours prêts à vous aider !

Awful on iPad OS 17

There’s no way to exit a partially read book and go back to My Books. I have to read one book all the way through then mark it read before I can start reading another? Really? It makes no difference whether Lockdown is effective for the app or not. I prefer the Kobo Libra 2 for its framed screen over my Kindle Oasis but find myself hitting settings by accident far too often no matter what choices are set.

I have very few Kobo books so far - I’ve been a Kindle user for far longer - but I don’t feel like persevering with Kobo - but reading shouldn’t be something that needs you to persevere with the physical book itself. I really think I’ll stick with Kindle in future.
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Response from developer

Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook/Twitter or our support team via chat at http://kobo.com/help so we can assist you with this issue.

TTS doesn’t work right

The built in text to speech reader on iOS (does this on both my phone and tablet) only reads about a page and pauses. I have to hit play again and manually turn the pages every time. It does this with every book I have read, not specific ones. I like to listen to my books as I drive, and this would be a huge problem. It only does this with this app- kindle app keeps reading continuously until I pause it myself. Markup is nice, but there is no option to keep the marks on the pages- just a section to see them. I’d rather be able to have the option to keep them on the page like with a real book instead of clicking on the annotations to see them again.

Update: I contacted support and they asked me to…. reinstall the app. 🤦‍♀️ Then after going in circles, they asked me to explain what TTS was. Please fix this issue already. The built in TTS on iOS reads continuously on every other reading app, including kindle, until I pause it. It’s just Kobo that is affected.
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Response from developer

Hi, We are sorry to hear you’ve had this experience, please don't hesitate to reach out to us via Facebook/Twitter or our support team via chat at http://kobo.com/help. We are always happy to help!

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