Leave a Review CardStar
iOS 13 issue
Normally love this app but now it won’t open at all since iOS 13 & it’s update. Now I have no access to my cards as I don’t know where they are anymore!! Can you please fix it ASAP?Kazzy24
Waiting for iOS 13 support
Been using the app for years. Loved it, and used it daily. But alas, iOS 13 seems to have broken it. Since upgrading last week, it crashes on launch. If I delete and reinstall the app it works...for a day. Then back to crashing on launch. I’ve now deleted and reinstalled it 4 times in one week. Not very good for an app whose sole purpose is convenience!
UPDATE: since the iOS 13 update broke the app (as others here also have noted) I’ve emailed support twice, a week apart. Not angry letters, just civil queries asking when they expected a fix. No reply to either email. Has the support staff fled the sinking ship?Show lessHashbaz Ben
Developer Response
Thanks for the report! An update is now available that resolves the iOS 13 crash. You will find your saved cards are available again in the update.iOS 13 issue
Used this app for ages but it is now not working on iOS 13.
Please fix it!!!!Geek Cohen
Not working on IOS 13
App won’t open on IOS 13. Is there an update coming. I deleted and reinstalled but now I’ve lost all my cards and I’ve added two but now it won’t open again 🥵lousullivan71
Great app, love it. Not on iOS 13 though
Title says it all really.
I’ve been using this app for ages and it’s great for reducing clutter everyone says, however having updated to iOS 13, it no longer works.
It displays the title screen...
...and then shuts down.
It’s a shame as it was very useful.stevenrholland
Great & useful
Great until the iOS 13 update 😟
I never carry all of those pesky cards with me anymore only this app. The cards are all in a wallet at home. The app is useful in any state you can use the actual card, even if their scanner can't read the phone, they can manually type in the number. Hotels, airlines, grocery stories, the gym, every place I have a card, they accept it from my phone. Top 5 apps I use weekly!Show lessocdknitter
Won’t Open in iOS 13
I’ve been using this app for years and had served it purpose with no complaints, UNTIL i downloaded iOS 13 last week. Now the app won’t open at all. It looks like it’s starting up then it fails and closes automatically. I hope they fix soon bc I have lots of cards i use daily like my gym. It’s an inconvenience now to keep asking people to look up my information. Please fix this soon!!Show lessohopson
Lost everything with IOS upgrade
Upgraded my phone with the new IOS 13 upgrade. Now I can’t get into my account even with my password. I clicked on forgot password thinking maybe I was entering the wrong one. Message said I’d receive an email with instructions to reset.
No email ever came. Now I fear I lost everything. I loved the convenience of not carrying all those cards so I’m so frustrated at the failure of this app. It would be nice if there was someone to reach out too for help.Show lessQueenmema
Developer Response
Thanks for the report! An update is now available that resolves the iOS 13 crash on launch. You will find your saved cards are available again in the update.Won’t open on iOS 13
Please resolve.MasterJvP
Help help please
New iOS 13.0 installed yesterday, now can not open CardStar app! This is the best app and I have used it almost daily since 2011. All my cards & reward cards are stored here - which is the purpose of the app. Eliminate the need to carry those old annoying store cards. Now that app is not opening, how can I get my info back? I do not have a paper list of all my cards- I am desperate to recoup all
My info and use this app again. Please advise if & when this app will be made compatible with the new Apple iOS 13. Thank you :(Show lessMeme 621
