Leave a Review Shapes Toddler Preschool
New review
5 stars.
But i have problems
I can't try the older toddler teasers app anymore. My red iPad (it has a red case) stopped working and we're trying to figure out how to get it to work again. It keeps restarting itself, CONSTANTLY. Its iOS? Probably 6.1.1 or 6.1.2 i don't remember very well
For a developer response, you would have to tell me how to fix the iPad, with its exact version, all the apps keep their version, and i wouldn't lose the toddler teasers app. Otherwise i would have to download an older version to my computer.
Thanks!Show lessOKCmum
Kind of great
Yes, i know that it was updated because it couldn’t work on iOS 11
I also know there’s a review (now the 2nd recent review) wishing you to bring back the old toddler teasers app. But why would i leave a review like that? I have the old version on my red iPad, but i don’t want to delete it (nor accidentally update it) but your version seems to be teaching things the old one didn’t teach
Love, Zo TurnerShow lessHope you’re ready to pay twice!
I bought this app and paid for it years ago for my older son. I’m not sure if it was purchased by a developer or what happened, but my son tried to log in and it insisted I needed to purchase a whole new service. Pretty shady you would be expected to pay twice.CageQueen
Developer Response
Hello! Thank you for bringing this issue to our attention. Rest assured that we are here to assist you. Could you send us a message at support@letterschool.org so that we can help you resolve the issue as soon as possible?Nice application for my brother
I love this app so much when I was like 1 or 2 I had this app for so long and My brother knows his letters when I was playing it my brother was siting next to me learning his letters thanks for releasing letter school thank youuiyiuiuuuuuuuuuuddsgxyfyhk
Developer Response
Hello! We're glad that you’re enjoying LetterSchool. Our mission is to teach every child to read and write with a learning experience that's full of fun. If you need any assistance, please get in touch with us at support@letterschool.org and we will be very happy to assist you.What am I going to do
can you fix the other app I can’t RESTOE developerangel. olivares 7777
Shapes Toddler Preschool
I wanna see toddler teasers to get it back I can touch the sticker,balloons,balls, and touching shapesNkkiT
Developer Response
Hi! Many thanks for your feedback. Your support really keeps us motivated to provide the best early life literacy program. If in case there is anything that you need help with, please don't hesitate to contact us at support@letterschool.org and we'll be happy to help you out!Good game but needs fix
I just downloaded the game because it was on my old iPad, and it was on my iPad and for some reason some buddy deleted it. So I didn’t purchase anything and for some reason I did the first star of the numbers, and when I finished number 5 it kicked me out and I went back in and in the numbers and I had to do it again, so I did it again and then again when I finished the first star it kicked me out again so please fix that.
And now I figured out the question and I restored purchase and now I have 1, 2, 3, 4, 5, 6, 7, 8, 9, and 10 and I don’t know if I finished the numbers well I know that I completed the first star finals but every time I go to see if I completed the 2nd star and it keeps kicking me out so also please fix that. And also I don’t have the lite version no more.Show less✨🌻✨
Developer Response
Hello, Thank you for bringing this issue to our attention. We will certainly look into this issue so you can always have an amazing experience with the app. If you could provide us with more details about the issue, please don't hesitate to write to us at support@letterschool.org. We look forward to your email!Good game but it crashes
I just like the app so much but it does crash a lot and that's fine.Ejf$;:5&!;:5
Developer Response
Hello, Many thanks for your honest feedback. This is really helpful in keeping us in tune with what our learners need, want and expect as we strive to continuously improve our app and deliver the best early life learning platform. If you need help with anything, feel free to reach us out at support@letterschool.org. LetterSchoolGets locked into subscribe window
Kids would play this ever now and again, but once they hit the subscribe button there is no way to get out of it. Tried uninstalling and reinstalling to no avail. Crap coding to force a purchaseMadison Luke
Developer Response
Hello, Thank you for bringing this issue to our attention. Rest assured that we are here to assist you. Could you send us a message at support@letterschool.org so that we can help you resolve the issue as soon as possible?Great game bad company !!!!!!
This is a great game when it came out I made the purchase it was well worth it for my toddler have everything unlocked then they didn’t update and changed it to a monthly quarterly or yearly subscription and even though I reached out for support and they told me to just hit the restore button I had to do it every single time he wanted to play the game now he goes to play the game and I hit the restore button and it says that there was never a purchase which is bull I have proof in my Apple account that I purchased this originally the company doesn’t seem to care it’s bait and switch all they care about was money not the education of kidsShow lessLong-standing customer
Developer Response
Hi there, We apologize for such a frustrating experience you've had with us. If you had purchased before and lost access, kindly provide us with a screenshot of your purchase receipt at support@letterschool.org and we will help you restore your full version. If it's no longer in your email, kindly refer to this link: https://support.apple.com/en-us/HT204088
