Leave a Review Shapes Toddler Preschool
What happened to this app!
My son used this app years ago and it was amazing. I went to redownload it for our daughter and it is horrible. Why mess with something good. Why not just create a totally new app and leave this one alone.Jackbtripper
Developer Response
Hello Jackbtripper, We apologize for a less than satisfactory experience with us. We'd love to learn more about the issues you have faced. May we request you to write to us at support@letterschool.org so we can work together to find a solution? It would be our pleasure to help you out.Miss the Old Toddler Teasers
I miss the old Shapes Toddler Preschool where it just went “Find the [shape]” and then you clicked on it. I also miss the other Toddler Preschool apps like the Alphabet and Numbers ones. My little brother learned his shapes with that app and it means a lot to me and my family. It is a shame it isn’t available anymore. Currently, we are teaching my brother to read with the “Everything Has Shapes” book on iTunes. We really wish that the old version was available again. The subscription model is annoying as well and I wish it was just a one-time fee on the App Store. It is fine that you went in a new direction with your app development and as an app developer myself, I understand that. However, I ask that you at least make Complete Toddler Preschool app available on the App Store again for those who prefer the older version from when you were Toddler Teasers.Show less🍔Matty🍔
Developer Response
Hello, Thank you so much for your feedback and we totally understand where you're coming from. Rest assured that we will take your feedback into account as we continously work on improvements. If you have purchased our app before and lost access, please contact us at support@letterschool.org and we will definitely help you out!Face book
Face bookoweedoe
The Bible is my day to
I had a great dayChip317
Year subscription does not work
Downloaded for my daughter and after the 7 day trial I was charged and we have not been able to access the full version, we tried everything they said and it hasnt worked. There is no support or answer from letterschoolcobymona16
Developer Response
Please make sure your app has been updated to the newest version - this issue has been fixed! Also, make sure to check your spam box as we reply to every email. Happy Handwriting!Did not receive the app
I paid for a year but have never received the app.ashten Jay
Fraudulent- takes money but doesn’t upgrade
Ask all your friends to write negative reviews until addressed. It seems the developer had a change of heart and is not honoring full price upgrades. Why bother when you can sucker people into monthly subscriptions instead...E-W-S-N
Developer Response
Please contact our Customer Service to help you resolve your technical issue instead of encouraging others to spam with negative reviews. We have a fully functioning support and all it takes is to send an email to support@letterschool.org to be helped, no need for such negativity in your message. We are no fraud, designing and improving the app, while adding so much content costs a lot and if we want to keep on adding more and retain a high quality of the app, we need to charge for it. That doesn't mean we will take the money and not provide. Posting negative reviews instead of asking us to help you is one thing but spreading inaccurate comments and accusing us of fraud is another thing. We have reported your comment to Apple. You're still welcome to contact us at support@letterschool.org and we will be more than happy to resolve this issue or help you get a refund.New update
I adore this game and it's been not only perfect for my toddler but fun for me to review my cursive. And so of course I purchased the full version immediately because I love the strategy in the steps of how to teach the writing. I think it is absolutely genius.
However with the new update I now have the lite version. I was disappointed and annoyed. I clicked on restore purchase but every time I exit the app I have to go through the whole process of restoring the purchase again to be able to play any of the letters we purchased from the original version. I don't expect to have the full version unlocked, just the parts I paid for from the original version. I hope it can be fixed because my daughter loves this game.Show lessMeishawelch
Developer Response
Hello, it's been a while since you've posted this review. Still, we sincerely apologize for the frustrating experience you've had. Can you tell us if you are still experiencing the same issue? If you do, please contact us at support@letterschool.org so that we can assist you better.Disappointed. Don’t purchase.
I have purchased the annual the annual access but am unable to enjoy it as it is stuck on the LITE version since day 1. I have attempted to restart the ipad, delete and restore the app. I also tried the infamous “restore purchase” button and am met with a notice stating I have no prior purchases.
I have emailed the app twice and it’s been two weeks with no response.
It’s a shame because I truly like this app, and so does my two year old. He was very excited to unlock the other topics.
Going to contact Apple to refund.Show lessxenithFerver
Developer Response
We respond to every email we get! Please check your spam box as we definitely replied to your email!Bug on restoring a previous purchase....
Buy this app if you want to be ripped off.
Developer acknowledges issue, but provides no path to fixing... our child suffers as a result.G77777777777777777!
