Could be better
I downloaded the app and found that it lacks the ability to turn on or off the receiver boxes. The FAQ says it’s due to technical limitations. Get over it or hire someone who can make it work properly. The freezing streams are to be expected since celular reception varies by area, however the issue of CC is disconcerting to us handicapped people since the programming goes one way while the CC is writing the words of the last commercial!! As for volume controls, that shouldn’t be a biggie either since the Roku app can do it as well as a plethora of other apps that control stereo receivers, TV’s, etc. Your programmers must certainly be able to deal with these issues, and if not then there’s always outside help that can. For the rest I may say it’s a great app that could stand a couple improvements to become wonderful. Keep up the good work.
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I wish I could give 0 stars.
Are all of the AT&T apps crap? I have Directv and cell service. I bundled for a discount and downloaded the myAT&T app which is supposed to give me access to both accounts. I just want to use the remote control feature shown on the apps. It says error with the server when logging in and jumps me over to the Directv app. So I download that. I click to get into tv programs and it jumps me over to another download screen for a third app - the U-verse app. So I’m already into this for two apps, what the heck, let’s try 3...now it says my password contains invalid characters. It’s the same (bleeping) password as the first 2 apps! Why are letters and numbers suddenly invalid? I’m done. Roku has a great remote app and even lets me play the sound through the remote app so I can use the headphones on my phone and mute the tv and not disturb my husband. So Netflix it is.
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Remote Works Again
The remote works again. All the other features like setting a recording, watching certain live shows are great. No issues. I do think it would be great if U-Verse allowed casting to your tv for on-demand shows that are available from the app but not the cable box. Other than that, great service.
Prior Review: This app was great until the remote stopped working. No support from ATT. Sound silly? Try having a toddler that only falls asleep watching a cartoon. Being able to change/restart the show from a different room was a godsend!
Prior Review: This app was great until the remote stopped working. No support from ATT. Sound silly? Try having a toddler that only falls asleep watching a cartoon. Being able to change/restart the show from a different room was a godsend!
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Guide is not kept current
Great app for on demand and clearing recordings when traveling after watching on demand or live in a different time zone. Would be great if it included accessing recordings, but still useful.
Terrible when trying to access the guide to set up new prime time recordings. Have not been able access programming on most nights during prime time over the next 10 days. Constantly no prime time listings, some missing as soon as 1-2 days away.
There are even days when the iPad version has listings on nights not on the iPhone version & sometimes the iPhone has listings on nights not on the iPas version.😔
Terrible when trying to access the guide to set up new prime time recordings. Have not been able access programming on most nights during prime time over the next 10 days. Constantly no prime time listings, some missing as soon as 1-2 days away.
There are even days when the iPad version has listings on nights not on the iPhone version & sometimes the iPhone has listings on nights not on the iPas version.😔
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Consistently Reliable Functionality
UVerse has a winner with its App. It's relatively easy to use, and when you have a problem using any of the functionality the Help and Support sections are very good at troubleshooting and correcting the difficulties. With a good home network connection I've found viewing Live and other content to be of fairly good quality and each revision to the app has made it better. My opinion is that the UVerse app is the best of its kind. Keep improving it AT&T and I'll continue to pay a little more then your competitors to stay with you.
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Nice...when it works
Looking up the guide is great. Being able to set and manage recordings away from home is great too. Two stars for those. The app will seemingly randomly sign you out. That's not terrible (provided I can remember my password). The most annoying thing is that it won't remember my receivers. If I want to change the channel with my phone/iPad, it always says that I need to set up my receivers. I would sort of be ok with that f it were after app updates, but this is every time I try. After connecting it will work. That last few times, it has had trouble recognizing that I am on my AT&T wireless gateway requiring a gateway restart. I'm not sure why this app has such troubles with this. It seems like there is a quality control issue on the development side.
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Rescued from flood aftermath
My review may not connect with most people, but will for friends in and around Baton Rouge after the August 2016 floods.
I always liked the app, but didn't use it to watch shows until I had to move to an apartment for nearly nine months.
Since I went to the house every day, I left the Internet and cable on there. I had two rooms not damaged or dirty from flood waters. When I needed a break, I still had something to watch during break.
But when I returned to the apartment each day I had Internet and basic cable from another company. My favorite shows were not available and that just added to the dismal evenings.
One night it all of a sudden dawned on me I could watch "shows" on my iPhone. I could even go upstairs in the apartment, lie down and watch TV.
While it was still less than great to be in the apartment, it was soooo much better with the app. I did have a chuckle over realizing my wifi to watch AT&T was coming from a rival.
Freda
I always liked the app, but didn't use it to watch shows until I had to move to an apartment for nearly nine months.
Since I went to the house every day, I left the Internet and cable on there. I had two rooms not damaged or dirty from flood waters. When I needed a break, I still had something to watch during break.
But when I returned to the apartment each day I had Internet and basic cable from another company. My favorite shows were not available and that just added to the dismal evenings.
One night it all of a sudden dawned on me I could watch "shows" on my iPhone. I could even go upstairs in the apartment, lie down and watch TV.
While it was still less than great to be in the apartment, it was soooo much better with the app. I did have a chuckle over realizing my wifi to watch AT&T was coming from a rival.
Freda
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Doesn't work, frustrating to try and use.
I can be in my home on my home network with speeds around 24mbps and it still won't play. Picture freezes, sound stops, sound isn't in time with the picture, random jumps forward or backward 30-45 seconds or more. Often it says I don't have access to certain channels, which is a lie, because I do have access it just chooses not to provide them at that time. Terrible experience. Even tried it on my work network at speeds of 56mbps and the same thing happens.
This app could be so much better, both features and if it would actually just work. Very disappointing since it is a major part of their marketing of the product that you have access to watch when you are not at home or on other devices in your own home and they can't deliver.
How about a discount until you get the product you describe to your customers actually working. Oh, and I have tried deleting and reinstalling the app numerous times, am running the most updated version of both the app and my operating system.
This app could be so much better, both features and if it would actually just work. Very disappointing since it is a major part of their marketing of the product that you have access to watch when you are not at home or on other devices in your own home and they can't deliver.
How about a discount until you get the product you describe to your customers actually working. Oh, and I have tried deleting and reinstalling the app numerous times, am running the most updated version of both the app and my operating system.
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The many things it does enhances the TV experience
My favorite feature is the Guide in the app when channel surfing. Being able to scan the guide without interrupting what's playing on screen, having remote control access to TV or switching to Live TV. When I travel, I wish I had more channels. The buffering is just how the Net works believe. I have used 3Mb/sec and watched a whole movie streaming and 1Gb/sec and got lots of buffering especially at prime time. I test my speed and get good results. Consider the 3: source server, ISP and what is my device memory and-or network activity.
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