Google Voice User Reviews

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iOS 14 broke Google Voice

Ok. So I am a google voice power user. I do not even know what my phones real number is. Everything was fine until ios14. It took me a few days to figure it out. Here is the problem. Under the setting that says “Make and Receive Calls” the choices are “Prefer Wi-Fi and mobile data” or “Use Carrier Only”. The best choice is Prefer Wi-Fi and mobile data. That was what I always used and it worked great. However, since the iOS 14 update that choice breaks Bluetooth in the car. No one can hear you. Also, calls keep dropping. So I switched to “Use Carrier Only”. That works fine with Bluetooth in the car, but “hey Siri call John smith using google voice” does not work with this setting. Also, creating a shortcut to call from that Siri command does not work with the setting “Use Carrier Only”. Please fix it so that Bluetooth works perfectly with the “Prefer Wi-Fi and mobile Data” setting so that Bluetooth works in the car and I can use voice commands to dial through google voice.
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Response from developer

Hi there! Thanks for the feedback! You can also send it here: Google Voice app > Menu > Help & Feedback. Appreciate it!

Concept great but some big issues

They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
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No more linked texting

I use Google Voice texting app for my “On-Call” as an Admin at a statewide Hospital for Doctor’s & Nurse’s that affect patient care. Before when I get paged to my google voice phone number it used link-up to my actual personal cell phone and that particular notification would be a HIGH PRIORITY page and identified based from the phone number listed in my own personal contacts so the paging would alert me in the middle of the night should anything go wrong. Instead the page only shows up on the google voice texting area for only a single “ding” that is easily missed. I have checked and rechecked my settings and as far as removing my personal cell from the linked phone to only re-register my personal cell for only the same results.
Please Google support!!! I really need this to work as it was working before so whatever changed since mid-July-2020 should be turned back on or changed back.
This has been an AWESOME alternative up till now.
I will rate this app again hopefully when it is polished up.
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Mobile data calling is broken

Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time.

UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
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Response from developer

Hi there. Please check your internet connection by doing a Google search for 'internet speed test' as connection may be poor. You may also use a different network (mobile or WiFi). Could you try uninstalling and then reinstalling the app itself? Follow the steps here: https://goo.gle/2SoitJl. If this doesn't help, please visit our Community Forum for any additional assistance: https://goo.gle/34DGfqR.

Used to work better

I’m not sure what happened, maybe an iOS update, but it’s not the same. I have this number to use the recording function, I am a medium student, I record readings and send a copy to the sitter after each call. The calls are never automatically transcribed, which is fine, I honestly don’t need or want that function (it should just go away imo) but instead I get an email with a link option to listen. Unfortunately how it opens has changed and is now causing issues. In the past I would open the link from the email (it would open in safari (didn’t matter if I viewed or downloaded) and then copy the link in the browser window and send to the sitter via text. Now I’m getting “open in iMovie” only option mp3 format and the sitter can’t open the file. I don’t see anywhere in my phone or app settings how to change this. I don’t know why or what caused it to change.
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Make this available in the uk !

Tried to download this app for my business an alternative for using my personal mobile number and it turns out this is only available for those who hold a US number

Good flexible calling app

Lots of stuff to like here. I really like having a second number I can give out instead of my personal cell number. Excellent call quality if you have a solid data connection. I can use my Google Voice account on multiple devices and my laptop browser. I don’t travel much, but when in Europe I can call back to any US number for free if I can find WiFi, plus some of the lowest rates I’ve seen to international numbers. Unlike Skype or WhatsApp, this uses a regular phone number, so the other party doesn’t need some specific app, just a phone. Supports multiple accounts so I can seamlessly use both a personal number and a work GSuite number on the same device. I can transfer calls between my devices; start a call on my laptop, then transfer to my phone.

This is really a wonderful platform and I’m happy to see google giving it more attention lately. I’ve been using google voice for years and it keeps getting better.

Thanks!
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Ridicules

Our American brothers can use this for free, and we need to pay? Make it available in Canada please.

It doesn’t work in Canada

It does not even work in Canada can you please update it so I can use it🥺

Explanation?

Have they ever explained as to why you cannot use this in Canada?

It seems like a solid app to use, especially if you needed a backup phone number, but the problem is since you can’t use this in Canada, it’s garbage.

And as far as I can tell, there hasn’t been much explanation as to why that we can’t in Canada.

It’s a shame, it’d be cool if they can get it to work in Canada.
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