Leave a Review LastPass Password Manager
Clumsy and very hard to use
I’ve used last pass for many years. It’s nice to have one secure location to store passwords, notes, cc etc. It’s also great it can be accessed by mobile and desktop. Now the horrible things is the auto complete, on mobile it’s useless and always popping up in the way blocking the view. There no way to dismiss the worthless pop ups when they’re wrong. Also adding new never works on mobile, it’s just in the way. Desktop auto fill works about 2/3 of the time. But sometimes it will put in the wrong credentials and the website might lock you out. LastPass needs to fix the bugs and make it easier and less annoying to use. Update, it’s become increasingly annoying to use. It constantly locks out of your account and forces you to log in again with your master, then it might use an Authenticator app or might use your original setup email for 2FA which is a royal pain. Then when you finally get back in, now your Mobil settings are gone, like Face ID. So to re enable they will make you use your master pass again which you just used 1 minute ago to get where you are. I am so frustrated with this app, after many years invested I am looking for something better and less buggyShow lessJdmy77
Very poor, at least in the Apple world
Update: Good luck canceling your subscription using the FAQ/Support info. Circular, broken garbage. I now have to put in a request for a call FROM LastPass since you can’t call them. Run away!
This app may be good in the MS Windows world, but it’s awful in iOS and Mac OS. I appreciate functional limitations using privacy browsers or extensions (e.g., Duck Duck Go), but the app itself has significant bugs. As an example, on my iPhone I just now modified a password record and saved the changes. I received an app message saying my record was saved. I re-open the record, no saved changes. So in the use scenario where you remove an existing password in LastPass, replace it with a system-generated password, and use that system-generated password to update a website, when the record doesn’t save in LastPass, you’ve now updated your password with no way of seeing or knowing that new password. I thought this was only happening in iOS, but I’ve experienced on my Mac, as well. In LastPass’ defense, I have seen some of my updates in the password record after waiting a few minutes, but that’s unacceptable. I used a leading competitor’s product that displayed save changes immediately. Also, you cannot set share access (read only, edit, etc.) - Useless. My family’s moving off LastPass, and I cannot recommend.Show lessLinghLingh00
Loved it until lately
This has been a great app until recently. Now I can’t log in! My passwords are hostage!! Face ID has been unavailable for days and I even tried to reset my password. Password reset said it was successful, but new password doesn’t work either!
UPDATE: it’s been weeks since I’ve asked for help. The online help is pitiful in this instance. Because Face ID hasn’t been working (only on this app) and I can’t recall the Master Password (because I’ve used Face ID for so long I didn’t need to remember it) I can’t access their customer service!!! You can submit a ticket, but apparently no human ever reads the answers to the questions they ask you to complete. I used those spaces to plead with them of my issue and all I get is an automated response from a “No Reply” email address telling me that they’re waiting for my response. However, for me to respond, I need to log in to my account!! There also doesn’t seem to be an easy feature of “forgot your password?” That sends a link to your email to try and reset, like any other website or app does.
I hate sending negative feedback but I have no other recourse to try and get someone to actually help. My Passwords are being held hostage by this company which makes me question their intent with all my data and everything they have “locked” in the vault that I had access to for years!!Show lessAbsolutesformychildren