Leave a Review Dropbox
Small business
I bought a package that allows me to use the artists embroidery templates for life, and I just figured out how that works. Haha I’ve been trying to put the ones I bought from google on here but I didn’t realize that the artist wouldn’t allow that bc they don’t want their images resold which i understand. I hope nobody does that to them. I’m not tech savvy but I was able to figure out how this worked which is a big deal. I hope my subscribers was worth the time, bc my printer won’t work so I’ve been having to use the library to print things. This has been invaluable to that process. Even if I find a printer to use for free it should easily work. It’s made the whole work process easier. Which is invaluable to me. If I can use it that makes it easy so if you want help with files, I recommend Dropbox.Show lesslizardking2626
Vastly inferior to competitors
Dropbox is vastly inferior to competitors. Attempting to download your files is a massive headache for anything bigger than a megabyte or two. On a very stable 500Mbs connection I routinely have to start all over again 3-4 times or more to complete large, but not ungainly downloads. I’ve never had to do this with Google’s cloud storage on the exact same connection. This unstable download behavior happens on both the iOS app and the web browser version. The web version is slightly more stable (2-3 restarts), but only if it is the front, active window and you can’t use the computer until the download Background downloads routinely fail. Service is garbage. Only reason I use it at all is a client who shares files otherwise I’d close my account and delete the app. Google Drive is a far better service and gives you more storage. Get rid of Dropbox. It’s junk.
Update - Dropbox responded with “Delete the app, restart your iOS device, redownload the app…” Um, did you not read the review? The unstable behavior happens on the app AND the laptop web browser so let me repeat - DROPBOX IS JUNK. The staff obviously don’t even know what they are doing. Google Drive is sooo much better. Get Google Drive instead.Show lessKoowanPStark
Developer Response
Hey there, we encourage you to reach out to our teams on X at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ where you can provide some additional details, and allow us to check on this with you. Thanks!Update: Playback scrub issue fixed
Currently dropbox has playback issues on my iPhone 15 Pro Max. I’ve updated to the latest version of dropbox and still have the issue. When listening to an audio file I’m not able to scrub through the audio with the playback bar to select different parts of the song without it repeatedly freezing up. Not an issue on my other devices but has been an issue on the iPhone for a couple months now across a few versions and it’s getting very annoying! I use this to review mixes for clients, and have for years now, usually without much issue. Besides that I’d also love if playback of a file could continue on iPhone while you browse through other folders the way you can do on iPad. Bonus feature would be allowing me to create playlists of audio files so I can listen to songs in sequence that are supposed to play back one to another. Love Dropbox but really would like this bug addressed. Would put the app up to four stars for me. The other bonus items being implemented would make it a five star app for me. Thanks!Show lessMattyJFace
Developer Response
Hey there, sorry to hear that. Try uninstalling our app, restarting your device, and installing again from the App Store. If you continue to experience the issue, we encourage you to reach out to our teams on X at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ for further assistance. Thanks!Everything together anywhere!
Dropbox is a lifesaver. I can find any document from anywhere in the world and I can access from any device or even a library computer. All my travel documents, passports and receipts are at hand at the touch of a fingertip. I have saved so much money by being able to bring up a receipt for a warranty or faulty goods long after the paper copies have faded. A quick photo, save to Dropbox and throw away the paper. A great filing system. Dropbox transfer is amazing for sharing huge documents, particularly when transitioning to online collaboration during COVID.Show lessSueTribeca
Dropbox
This was a great tool, i’ve used it for years. I seriously don’t like the more recent updates, and that because I’m not keen on the lack of privacy. All well and goid for the convenience of having a portable filing system for documents available on your phone, but I’m still not really impressed with the fact that if your device is hacked, and you’re saving things to be available offline, it’s lacking in privacy. Better than camscanner, but only marginally. It’s certainly simpler to use than some other apps out there, just for the sake of convenience, and I will keep using it, but I’m not as impressed as I was.Show lessgordowhosaid1
Dropbox is broken since the latest iOS 17.3 update
I didn’t wanna have to do this here but since it’s impossible to get a hold of tech-support at Dropbox, I have to do it. I upload documents to a service and once that Service receives the documents they send me an email I then open up that email click on the link and download the documents that I uploaded. These documents are proof that I uploaded them to that service. I then download those documents through a web browser on my iPad and then save them to dropbox as a PDF. Since the last update to iOS to 17.3, when I go to upload the document to dropbox from Safari browser, I get a message stating that there is no Internet. This means I cannot upload the document to dropbox through Safari browser. I can do it to any other online cloud service just not to dropbox. I can upload from anywhere else on my iPad to dropbox just not from Safari. Apple said that this is a dropbox problem not their problem since it seems to only happen when uploading the dropbox. Since I can’t get a hold of anybody at tech-support to talk about this, they will not know they have a problem. Hopefully somebody at dropbox will read this. Fix the problem.Show lesscassiedog
Developer Response
Hey there, we’re sorry to hear about that, and we’d like to get a closer look. If you could get in touch with us on Twitter at @DropboxSupport, Facebook at facebook.com/Dropbox, or on our Official Online Community https://www.dropboxforum.com, it would be great. Thanks!Janky app
Been using the app for almost 10 years, and the basic stuff never gets picked up on or fixed.
- the scroll ‘pin’ is so small it’s basically impossible to use, please just make it a little bigger
- if you play an audio file and then lock your phone too quickly it’ll just stop playback
- the scrub functionality when playing a video/audio file is too fiddly, usually ending up in flicking to the next file
- downloaded files are a mess. They often unsync without reason- or they prompt you to ‘refresh’ to sync without any practical option to actually do thatShow lesscaffienated
Developer Response
Hey there, we’re sorry to hear that you’re experiencing an issue with our app. We would like to get some additional information about this, and help in any way we can. Please reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ so we can have a look with you. Thanks!AI Failure
After years of being a loyal customer I’m utterly disappointed to learn you implemented AI and gave our data to third party AI without our knowing or consent. Horrible.DLaufman
Let’s try again!
First of all, I am blind, but very good with computers. At least I thought I was. I’m not trying to get sympathy. I’m just frustrated with all of this. I’m I am so frustrated with Dropbox. I’m gonna try to get my stuff out and do something out to back my files up. I had to upgrade professional so I can try to speak to somebody but again they said you can’t talk to nobody until you get enterprise. They added security to my dropbox that I didn’t ask for. I should be the one to adjust the security on my own folder I pay enough for it. Now I get a two-step verification on the phone that never existed and an email that is inaccessible and I can’t get nobody at Dropbox to help. I have 3 TB of information that I have saved up over 30 years and now I can’t access it so I’m trying to go through back doors. And I’m so upset with Dropbox I’ve done feedback, tickets and everything dropbox. You can go stick it. I’m so fed up with you. This is not a way to run a company. it appears I’m not the only one that feels this way. I’ve been to several message boards to try to find help to get my stuff back but I can’t so I guess I’ll just wipe the sleep clean and go somewhere else and just live on an island. Thanks a lot Dropbox.Show lessHookedOnIn
Screwed Up App!
29Nov - Somehow I am now at 2.89TBs, and no idea why! My on-line content is below 10MB. Deleted Files are below 10MB. MY OFF-LINE backup in only one location) is below 100MB. Twice dealing with Support yielded NOTHING and just got another email asking me to recontact Support. They have been useless! The ONLY REAL SOLUTION is to fully erase this account and provide a new empty account!
The iPad interface has been crippled! On the web Dropbox if you select your icon image It provides multiple options to work with. But selecting your personal icon in the iPad version LEADS NO WHERE!
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Background- My 3TB account was told to me at capacity. Dropbox used off-line backups to use against my limit! Again, OFF-LINE files storaged attached to my iMac. Their support assisted in my DELETING/REMOVING these Backups and my usage dropped to about 400GB. I setup Downbox to backup this much smaller amount on a local drive (less than 1TB). For one week this was my status! SUDDENLY!! I have exceeded my 3TB limit again! With what content? A small backup and a small on-line content that together are less than 1TB. I asked for a refund providing the requested information - GUESS WHAT - Thay canceled my support ticket with no refund!Show lessAvianoSaint
Developer Response
Hey there, we’re sorry to hear that you’re experiencing an issue with our app. We would like to get some additional information about this, and help in any way we can. Please reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ so we can have a look with you. Thanks!
