Great in concept.
Terrible in practice.. the department doesn’t actually use the data to issue any citations. The user interface is awful. You have to stand around and take photos in the app in a specific order, raising the likelihood of confrontation from the offenders. It would be better if users could upload their own photos.
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It works!
Quite simply, this works. It sends in the complaint ➡️
1) IF the person doesn’t actually have a placard/plate and isn’t validly parking in the spot, they get a ticket.
2) IF they do have a right to be there, they show they own a disabled placard or that they were transporting someone who does, (even if it wasn’t displayed at the time), and the ticket gets dismissed.
➡️as a side note
Someone in the negative reviews complained about the terms and conditions, but clearly didn’t understand them. It is just agreeing that you won’t hold the app responsible if you wrongly report someone. That’s about it.
1) IF the person doesn’t actually have a placard/plate and isn’t validly parking in the spot, they get a ticket.
2) IF they do have a right to be there, they show they own a disabled placard or that they were transporting someone who does, (even if it wasn’t displayed at the time), and the ticket gets dismissed.
➡️as a side note
Someone in the negative reviews complained about the terms and conditions, but clearly didn’t understand them. It is just agreeing that you won’t hold the app responsible if you wrongly report someone. That’s about it.
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Not accessible
As a person with a disability who uses a chair full-time, I have attempted several times to use this app. This app asks that you take not just a photo from the back of the vehicle to show the plate but also the front of the vehicle. Has a wheelchair user the majority of time it is impossible to get to the front of a vehicle in order to take a photo of the plate, and sometimes a photo of the windshield to show the disability parking placard. If you cannot obtain a photo of the front of the vehicle, this app will not except your “complaint“. So somewhat it is at times in accessible to use an app to report violations of accessibility!
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Not helpful
Unless the spot has a disabled parking sign like a stop sign, the violation will not be reported. I have reported twice where it was no sign but the decal on the ground for the spot. There were no signs anywhere in the parking lot. Both violations were denied. Then I get told I can report the need for signs in the app. I couldn’t find it anywhere. Not helpful.
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Rewards
This app or system would be great if every time someone is reported and get fined, that the person reporting this should get a reward like how New Yorkers get paid by reporting people parking illegally on the streets. Other than that I’m not gonna waste my time reporting anyone. It’s comes with an reward.
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The people who rates this app a one star are bots and absolutely terrible and childish
(I absolutely love this app and will continue using it to report people who misuse handicapped violations etc.)
Great concept but….
I love the concept and I will be happy to help reporting people the uses and abuses parking and other disable areas but the app makes you fully responsible if you submit any information and the person affected, decides to sue you or whatever. So for that reason I’m out.
Needs to be better
The problem with this app is that you need to take the pictures live. It doesn’t give you the opportunity to upload a photo. So the times that I’ve used it they deny the report.
Not Worth the Hassle
Reporting vehicles was going great, until I had one declined. Apparently the ppl behind this are ignorant of my State’s laws regarding what makes a placard invalid; even when the statute was provided. Use if you want, but I will be deleting the app, because it is an obvious waste of time and effort
Rude
The founder of this non-profit organization likes to harass people for calling out their internalized ableism. This app is dangerous for disabled people DO NOT DOWNLOAD IT