Leave a Review Parking Mobility
Good app to have
I have been using this for a while now and it’s a good app to have for those concerned about accessibility for those who need it. I just hope they can get approval to be used where I’m at. It’s crazy how so many people will selfishly park in those spots purely because it’s more convenient for themselves.
I know someone got worried about the indemnification clause. I can understand why since it basically says that if someone decides to sue you for using the app you will be the one responsible for any damages that person wants in compensation for parking illegally.Show lessgundam538
Useless
When you want to report the idiots who park in the disabled spots without displaying a placard, you are risking your safety because u never know who is the idiot. Taking pictures of their windshield and the rear of the car is risky enough so I am not quite sure why you have to do it from within the app? Why can’t the app access your photo library? I have taken the photos and when I open the app there is no way to use them unless I go out again and take the photos from within the app? Come on. Someone should report you for creating a useless appShow lessFaramarza
Developer Response
We are unable to accept photos that are not taken within the Parking Mobility App, or uploads or emails of pictures not taken within the Parking Mobility App because when taking the photos in the App we are also collecting all data necessary for a report as our law enforcement partners require. We also ensure photos cannot be altered, thus preserving the chain of evidence, a requirement of our law enforcement and judicial partners. Without this security measure, the evidence collected would not be admissible in court. Also, if the photos we collected resided on your phone or other device at any point and not originally on our servers, a defense attorney could subpoena your device and hold it for inspection in the event of a trial. Since the only photos we accept reside on our servers, they can subpoena them…we have many.This app is dangerous to use!!
Asking a person to take photos of another person’s car is places that person at risk. People who are most likely to report offenses are likely to have difficulty even getting in and out of their car to complete the documentation process. For these people the process could be long enough for the car’s owner to come out and confront them. In this day and age this is a stupid idea.
I am not handicapped but I just spent time helping a lady who is handicapped learn how to use this app. I was appalled at the risks she would be taking to complete the documentation process. I advised her to be very careful or don’t use it at all.Show lessSteve4031
Happy until I read terms and conditions
I was very happy to find out that I was going to be able to denounce those idiots parking illegally on disabled spot BUT then I read the terms and conditions in order to use the app and I decided it was too risky as you agree to:
release, discharge, defend, indemnify and hold harmless Access Empowerment, its parents, subsidiaries, officers, directors, employees and agents, assigns, sponsors and supporting artists, licensors and suppliers from and against any claims, actions or demands, liabilities and settlements, including, without limitation, legal and accounting fees, related to or arising out of your use in any way of the App, including any User Content (defined below) that you provide and any violations of this Agreement for which you are responsible. Access Empowerment will provide you with prompt notice of any such claim, suit or proceeding and reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.Show lessFerSuperM
Disappointed
Downgrading my review to a 1. The developer responded with “the app only works when you use it”. Really? I used it. They don’t have connections with police departments when they lead us to believe this app will actually accomplish something. Bad customer service!
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I submitted my first report in a large city and received an email that “The violations you submit now are important to:
Convince X city that accessible parking violations are a health and safety threat to people with disabilities; and
Demonstrate that Parking Mobility is the community-based educational solution.
We encourage you and your friends and family to submit all of the violations which you encounter.
We would like to work with you and your community to encourage X city to adopt Parking Mobility to address accessible parking abuse. The more violations we provide X city, the more likely Parking Mobility will become the solution for X city.”
(City name substituted). This app does NOTHING! Don’t waste your time.Show lessMusicldy61
Developer Response
Like any tool, Parking Mobility can only work when you use it. In partner communities there is a connection with local law enforcement. Reports in non-partner communities are even more important because they are the only way to get your community on board.Great idea, users need education
Love the idea. They really need to explain the process better before you use it. Perhaps I should have read the directions more closely but I was in a hurry to report my first abuse before I had to go to my next appointment.
My report was rejected for a valid reason- I didn’t get a quality photo through the front windshield. Sorry, due to my disability it would be very difficult for me to maneuver around and take a photo of their front windshield. So, due to my disability I cannot meet reporting requirements.
Within my support correspondence I mentioned that the app was rendered useless “to me” for that reason. That doesn’t mean I wouldn’t ask my entire (very large) family and every friend to report disabled parking abuse. I will still ask them to do so even after receiving a scathing response to my email detailing the insufficiencies in my report. Thanks, like I didn’t already feel useless myself because I cannot walk.
Obviously they need a lot of work on customer education and experience. Otherwise, great idea and particularly relevant in a large metropolitan area where abuse is constant and flagrant.
Work on your customer service if you want more stars.Show lessLo Halfcon
worthless app
its not like any action is taken against offenders. the moderators of the app look for any and all reasons to “deny” your report so its just a total waste of timeKalel Rojin
Useless
Pretty useless app.... they say they want you to take the pics using their app and upload them on the spot to give the authorities the necessary info and to avoid people doctoring photos. Truthfully it only takes a few seconds to get attacked and although they claim it takes little time to complete the process as others have mentioned it’s really dangerous to force people to stay in the vicinity of the individual committing the offense as people do not like getting caught. Photos are all meta tagged with info so you should be able to take pics and upload when it’s safe, I’m also pretty sure the authorities can tell when something is doctored however that point I do see as somewhat valid.
Also if the infraction is happening in a parking lot.... where most handicapped parking spots will be found, the police won’t do a thing unless the owner of the property is the person reporting.
I downloaded the app and deleted it almost immediately, who has the room to store useless apps on their phone? You might as well just report the incident to the authorities but chances are they won’t do jack anywayShow lessIdle_Rayne
Great tool for solving accessible parking abuse
This is a great tool in addressing the issue of accessible parking abuse wherever are. It takes just a few seconds to snap a few pictures and report problems in your community.Biitergirl
Effective App
Parking Mobility app is incredibly effective. Not only are the pictures clear, they are not even stored on your phone. This is exactly how it should be. The photos are legal evidence and are protected through the app. There is no need to take back up photos to store on your personal device. It also launches quickly and has very accurate gps, which helps as you are filling your report.Show lessgerberdzy_92
