Leave a Review EasyBooks Accounting
EB Lite
Can you please fix EB Lite. It’s stopped working with iOS 17 on iPhone 14 pro max.
Thanks in advance.
User of your app since 2012caprik11
Developer Response
Hi there, We are honouring all past purchases, these are valid in an old app version of Easy Books, called "Easy Books Lite". This allows Easy Books to improve under the subscription model, while past customers keep everything they’ve paid for. As such, we cannot guarantee that EB Lite will work on any new OS versions as we don’t update it for that compatibility. Make sure you sign in using the correct email address when you click "already purchased" under add-ons. Of course you could upgrade to the current subscription-based EasyBooks! It has lots of features and improvements that will help your business. Please contact us at http://support.easybooksapp.com/discussion/new if you need any help.Latest version doesn’t work on my iPad
I very much enjoy using this product. It has made my business worry free Since as a service center all my work is in the field. I need to be able to operate mobile every day. I enjoy the reports generated especially during tax season. I enjoy the many features of this program. Tracking of all my customers and vendors is great. As a service center I can easily write up invoices and print them or email them immediately to my customers. However in your most recent update something happened in the software and I can no longer use the program on my IPAD. At first I thought I may need to update to a newer IPAD i checked with a friend of mine who operates an electronic store and we checked on a newer IPAD and the same thing happens. The program starts to open and then closes. So now I have gone back to hand writing invoices to my customers. Plus I can’t access any of my customers or vendors while in the field. Can you help with this I really don’t look forward to having to change accounting programs that would be a total nightmare.Show lessBNRSC
Developer Response
Thank you for taking the time to write the excellent review. So sorry that you are having an issue with iPad. In order for us to help please fill out the form at http://support.easybooksapp.com/discussion/newThe latest update doesn’t work with iOS multi-screen
Easy Books has lots of great simple functions. I don’t use invoicing etc, just basic double entry bookkeeping. But, it has a couple of flaws so it seems expensive and unprofessional. One flaw is that when you open it in iOS next to another app, sometimes it comes up a blank grey screen so you have to go out, and start over. This is a real pain when you’re trying to focus on keeping your data straight. The other issue is that Online Sync has also become buggy; giving frequent warnings about devices being out of sync even though I’m only using one device for entry, and the other device is always available for auto backups. My feeling is that everything is in sync, but the warning comes up anyway. I am starting to think it’s too expensive for these flaws, and am looking to shop around.Show lessatsears
Developer Response
Hi thanks for your message. The conflict issue has been resolved now with some increased horsepower with our servers. Let us know if you are still having issues with this. Regarding the blank grey screen on your iOS device, can you please send us any screenshots that you think would help us to diagnose the issue. Please contact us with those screenshots in support at http://support.easybooksapp.com/discussion/newowner Great App
This app is amazingFajaJeff
Used to be helpful
We have used this app for years to manage our small retail store. Purchased unlimited transaction early on in the App Store and it worked flawlessly.
However, now app creator forcing customer to purchase syncing plan that we don’t want or need and unlimited transactions are now limited until additional purchase of syncing plan, that is billed yearly, purchased. Very disappointed!
Company responds to now use EB lite to get what you’ve already paid for...however...EB Lite now says “unlimited” transactions numbers reached and you must purchase an additional subscription....stay away from this company with a 10 foot poll!Show lesspawsnevada
Developer Response
Sorry, you must have missed the email about continuing to use the old version, it's called EBLite. This is a copy of Easy Books from Dec 2016 before the pricing model changed to subscription only. All your purchased add-ons will work in EBLite and you won't lose out in any way. https://easybooksapp.com/download/liteVery impressive
I used QuickBooks for many years. (35years) I much prefer easy books as it runs much smoother on IOS devices and is very quick to react to inputting data. I think QuickBooks should change there name to slow books as in an IOS environment they look pathetic by comparison.Enduser1961
Developer Response
Perhaps we get the better speed because our app runs in the device in your hand (iPhone, iPAD or MAC), then synchronizes with any other of your devices in the background. So it is pretty well instant. Other services use servers in the cloud, and so have a variable delay.This used to be a good program
I have used this app for 10+ years now and have been happy with it until recently. Several weeks ago I noticed my invoices were looking terrible. It looks like I was using a typewriter that couldn’t fit words on a line and split words at the end of a line and finish them on the next.. like the first version of a word processor software from the 80’s... it took me several hours to actually find a way to contact the company about it and when I finally did, it was just an email. So I sent an email and also submitted to the forum.. after several days I did get a reply that states “thanks for sending in that issue. I have passed it on to my development team to take a look and will get back to you when they have finished.” It’s been weeks now and still no reply and no automatic fixes or updates.. this is ridiculous! I cannot send out these invoices and quotes because they look like a 2nd grader wrote them, actually, my second grader could do better! Looking for a new service now.Show lessChadrackmeshack
Developer Response
We didn't receive any other complaints about this aspect of our service. So sorry you decided to leave us. We have been making huge improvements to our app recently, so please give us another try if you have the opportunity.Can’t delete the account they set up
I attempted numerous times to delete an account they use asan example, but I was not able. I spent like 10 minutes trying, but enough was enough. Delete the app.corrupted-beauties2018
Astonishingly awful
First off let me say I have been a professional bookkeeper and tax preparer for over 15 years. I switched careers to insurance agent and wanted to find a program/app I could use straight on my iPad. Most of the bad reviews on the App Store are over a year old so I decided to give it a try. Didn’t find anywhere in the store that said I would only get “X” amount of transactions. Didn’t describe the extra features or the cost of them on the App Store either. So I downloaded, signed up, went through the 4 step tutorial. It wouldn’t even let me put my company name in when I created a new company. Then I start entering backdated sales. Because I started 2 weeks ago I have 2+ weeks on commissions and expenses to enter. Low and behold... I enter 5 sales and it tells me I have reached my limit. Doesn’t say if I will be able to enter 5 more transactions tomorrow for free or if that is permanently the only free transactions I get.
So after using the program less than 5 mins I am forced to make a choice to spend money or find something else... Seeing as it is 230 in the morning; I think I will call it a night and continue my software search in the morning, along with uninstalling this catastrophe for my iPad and closing out the account online.
Note to developers: money isn’t everything... try lowering your level of greed and you might get more people interested and better ratings.Show lessTRomsey
Developer Response
We are really sorry you had problems getting going on EasyBooks. We have introduced a quick-start tutorial to get new customers going as fast as possible. This includes loading your businesses data onto EasyBooks, adding a product and issuing an invoice. In our free trial we provide 60 transactions over 14 days to get clients started and be comecomfortable with the system.After that, yes you have to subscribe and pay to continue.Small Cleaning Business
Perfect for my small cleaning business. I live in the USA so it took so finagling to make it work for me. And fortunately when I called customer services the guy I spoke to used to live in
Virginia. He was a HUGE help.
If IRS came at me I would have so much proof of income thanks to this app.Kimisoby
