Leave a Review APMEX
Scared to Death
i was so frightened to spend money with Apmex and do trades of any sort for my first time. I was just overwhelmed at first with all the unique options on what to buy or sell. One day i decided to pick up the phone and call and Mason answered and gently guided me in a direction i felt comfortable. Mason took time to answer all my silly beginner questions and educated me slowly at my pace so i could retain all the information he was throwing my way. There was a lot to learn and i’ll continue to learn and grow in my investing/collecting journey. My hats off to Mason for taking the time for my small and yet low budget account. i look forward to the future with APmax and i’m very grateful for Mason and all he has done to assist me in my investing. Top notch service and packaging and speedy payout when selling. My experience rating is Fantastic!Show lessFresh MX Mc Artist
First Class Operation
Everything about Apmex is top-shelf, from the website to their stellar customer service to their app. The company was founded by some very interesting gentleman, and it has come to be a user-friendly way to jump into metal investing. No one knows what the future holds. For anyone or any country. I prefer to be prepared for the worst, and having a sufficient supply of precious metals could make the difference between navigating through a bad situation or being swallowed up by it. In the meantime, I have some beautiful pieces that have grown in value considerably since I began purchasing through Apmex in 2017. I fully expect that my portfolio of metals will pass to my designated beneficiaries with no need for me to ever sell anything. But, I may be wrong.
A great company that is as easily navigated in the iPhone app as it is in the website on my desktop.
Get started today with whatever you can afford. Buy gold as much as possible, because silver takes up so much space!Show lessAnubisJeff
Ivey’s Holdings
I just spoke to Brandy to verify the certification & 100% authentication of your 2008 $1 Trillion Zimbabwe Uncirculated Note. She personally assured me as well as another very nice gentleman did earlier, who also said that the certificate is true & authentic in the very sense of the word. Guaranteed ! I also ordered your 1 Ounce Canadian Bison Silver Round that was also beautiful & a phenomenal price!! I just love the quality of your product & definitely have always received prompt, polite, professional service every time !! I surely have always felt comfortable with piece of mind knowing that your products are genuine & feature fantastic quality !! I will always shop & support Apmex Precious Metals !! God Bless You All !!!Show lessJay L I
DO NOT USE APMEX
I have ordered several times through the APMEX app. I noticed my orders getting “cancelled” BY APMEX after I already paid and received my items. I contacted customer support and was told there was an inventory discrepancy and that I would receive “refunds if available” and also “$20 credit to be used by phone”. I received the items that, according to them, I didn’t receive? Now I am obligated by the terms I unknowingly agreed to, to pay whatever market loss THEY may receive(greater of $50 or 5% of order). My orders keep disappearing which takes away from my credits earned on orders and they disappear completely. I have spent hundreds on around 10 items and currently they only show I have ordered 3 things. I’m sure those will be “cancelled” and removed as well. DO NOT USE APMEX!!!Show lessYungRox
Appreciative
I would like to thank the Employees, at Ampex that make your Company so great . You have always treated me with Respect, even the one time , I know , I didn’t deserve it . No Great idea , Or Company has ever been successful, without hard working employees , that worked to make that company successful, or worked to help make that Idea come to Life . RESPECT, even when you didn’t always receive it , You gave it , to the customer's & Owners . I respect each of you . Each one of you make Ampex A Great Company . I’m not an investor, I’m an old man, with very little left to give anymore. Used up & Burned out , That gets a little pleasure from shopping, That I Mainly giveaway as gifts . You make that enjoyment possible, thank You. Thank You Sincerely R. MizeShow lessIn contemp
Dark mode & other feature requests
1) Please add a dark appearance mode support. 2)Also, something happened to the portfolio calculation on May 9th, 2023. It seems like it uses spot price rather than the APMEX current listing price to calculate portfolio value (?) 3) There should be a way to tap on an item in your portfolio and have that link to the APMEX catalog. For example, if I choose 2023 silver eagle in my portfolio it should link to the 2023 silver eagle catalog item in the APMEX catalog. Maybe I want to purchase more. Otherwise, one has to back out of the portfolio and search/navigate to the catalog item. Thanks!Show lesselguapo_real
Bullion Card
Your app has repeatedly induced me to apply for your credit card after buying more than $75,000 in gold and silver. I was denied and as a result of said denial. I took a big hit in my credit score. I will no longer buy my gold and silver from APMEX as the result. For the record, as of right now I am rated by APMEX as an ELETE Member. So much for that. There are so many other sources in my area that I think I will do better in cost. Goodbye APMEX. You will not get a recommendation from me. I expect that any outstanding orders will be honored or refunded
William T. HuntShow lessjust a unhappy customer
Cart Issue
Been using the app and web site both for over two years now. The only problem I have and others as well is, the shopping cart is not linked between the APMEX web site and iOS app. When shopping via a laptop (website) and returning later on the same laptop cart shows all items selected. Then when logging back on via the iOS app with the same credentials as the laptop the cart is empty. It would be nice if it was linked so items that were selected on the (website) could later be accessed via the iOS app. Then orders could be finalized on the go or visa versa. Orders stared on the iOS app could be finished up on the (website) later at home.
Gary Meyer (VIP)Show lessCart link issue
App Rating
I like this app. It really has a lot to offer and I especially enjoy how I can review my purchases. As important, I enjoy reviewing the portfolio tool. I would however like to have the ability to add other products such as the copper I’ve purchased. My thought is is APMEX offers items for sale like copper,
We should be able to add that onto the portfolio tool. I would think there would be more purchases made if there was an allowance to view. I know I would purchase more. Thanks for the app though. I really do like it.Show lessSFCSTRAK
Need better customer service
I’ve bought from APMEX for several years now and for the most part have had a very good experience. I’m a novice collector and wanted to collect the 1oz treasures of the US. They have been released sporadically and I’ve tried to keep up. I noticed in 2022 it appeared 3 colorized coins were skipped. I called and questioned this and was told they release the coins once they receive them. The 3 colorized coins on question are Minnesota, Mississippi, and Michigan. Who do I need to talk to about getting these? There are 17 of these coins to go for a complete set. I just wanted to know if/when these 3 might be available? I’d hate for my set to be incomplete. Just looking for an answer…thanksShow lessHicksK67
