APMEX User Reviews

APMEX: Buy Gold & Silver
APMEX: Buy Gold & Silver
American Precious Metals Exchange, Inc

Reviews Summary

Top reviews

Leave a Review APMEX
  • Dark mode & other feature requests

    1) Please add a dark appearance mode support.
    2)Also, something happened to the portfolio calculation on May 9th, 2023. It seems like it uses spot price rather than the APMEX current listing price to calculate portfolio value (?)
    3) There should be a way to tap on an item in your portfolio and have that link to the APMEX catalog. For example, if I choose 2023 silver eagle in my portfolio it should link to the 2023 silver eagle catalog item in the APMEX catalog. Maybe I want to purchase more. Otherwise, one has to back out of the portfolio and search/navigate to the catalog item.

    Thanks!
    Show less
  • Best place to buy any Precious Metals that your into!

    Mom a repeated customer, I have 2 accounts with them! 1 account I’ve spent about 3k on one and the other I’ve spent around 11k. If your looking for great Precious Metals and unique and even exclusive Precious Metals then Apmex is the place to look and buy! Not gonna lie to though, some have high premiums if you compare those with the same coin from other dealers that are a bit smaller then APMEX! But most coins that APMEX sells are priced right with a good return in your investment. Overall my experience has been great with them! The only thing though is that customer service over the phone a lot of them sound really rude and sound as if they don’t like their jobs! That’s the only thing they need to work on. The people I’ve spoken to so far which has been about 5 or 6 people, all have been really rude and when your done with what you called for they practically just hang up on you. That’s the only bad part about APMEX, is there customer Service needs more teaching on how to treat customers, especially loyal customers such as myself! Between both of my accounts I’ve spent well over $14k to $15k so I’d expect at least good customer service instead of rudeness. Other then that I highly recommend APMEX, it’s worth every dollar!
    Show less
  • Not the Best

    APMEX is supposed to be the best and trusted Online Gold & Silver out there, however they do not live up to the hype. They send out damaged goods. I have received a Damaged 20 OZ bar of silver on my first-occasion. I have ordered from them a few times. My last order I received 20 damaged silver coins all damaged on the side or ridges of the coins that were supposed to come sealed in a tube but were packaged separately in order to hide the blemishes. I was planning on ordering more but I don’t know what I’m going to get in the mail with this company. I will not be ordering again from them. They did not answer my emails or reach out to me to make things right. Poor customer service. Zero quality control. Don’t gamble with your money. Stay away from APMEX. God speed. - Ryan
    Show less
  • DO NOT TRUST APMEX

    I trusted at APMEX to ship what I ordered, in a timely manner. After weeks, of not receiving my order, I placed a request to find out what happened. That makes said they were “going to investigate.” They did their investigation, to find out indeed something happen to my order. Although was no fault of mine, and they “guarantee satisfaction” APMEX stated that my request happen after the “30 day policy.”Although they do ask if you don’t receive your order right away that you wait longer. APMEX has not made this right to date, and I certainly hope they will do what is right, and send me my order, or provide a refund.
    Show less
  • 49/51 of my orders went perfectly. Past year.

    In this past year I was estatic with APMEX s app. I order calling in orders but sometimes it’s just not plausible. I’d be the MVP of M. L. B. Annually. With that average. So needless to say, a cracked proof screen thus creating some milk spots on a nice ERP Eagle and a chunk out of 1 (10) oz bars (Tiger-Lunar Series arrrr) I’ve ordered were the only ahh man moments I’ve had. I can deal with that. Keep up the great work. Thanks Mike from Northern California
    Show less
  • Great Inventory, Great Service

    Can always find what I’m looking for. It may be out of stock but sign up for notifications for when the item is back in stock. When you get the notification, you have the chance to get the item. You have to act fast though. Bottom line, great opportunities to round out your collections and great customer service. Thanks!
    Show less
  • Appreciative

    I would like to thank the Employees, at Ampex that make your Company so great .
    You have always treated me with Respect, even the one time , I know , I didn’t deserve it .

    No Great idea , Or Company has ever been successful, without hard working employees , that worked to make that company successful, or worked to help make that Idea come to Life .
    RESPECT, even when you didn’t always receive it ,
    You gave it , to the customer's & Owners .
    I respect each of you . Each one of you make Ampex A Great Company .

    I’m not an investor, I’m an old man, with very little left to give anymore. Used up & Burned out , That gets a little pleasure from shopping, That I Mainly giveaway as gifts .
    You make that enjoyment possible, thank You.

    Thank You
    Sincerely R. Mize
    Show less
  • Nice App, but………..

    App works great until there’s a special on silver or gold and then you can’t use it because the system gets bog down with orders. This is what happened to me at 8am Black Friday when I was going to order the 5 oz John Wick Silver Bar. It finally let me in at 8:11 am and then the item was sold out. This also happens at the US Mint site as well. I know it’s not the App fault, but why have an App special when you can’t use the App to complete your order? A big let down!
    Show less
  • Best Gold Silver and Other Precious Metals Site

    I’ve bought 15 items from APMEX. They always ship fast and package with care. They’re selection is Amazing and every item has arrived as promised or better! You will not be disappointed. Highly recommend to anyone considering starting to buy precious metals.
  • Awesome app and supplier

    Started buying precious metal this month to make a better future for my family when the cancer decides to kill me. Thank you very much for the quality and great prices yall provided me to start my investment for the future, will keep putting all my extra funds towards yalls products.

Alternatives to APMEX