Leave a Review CIBC Mobile Banking
Logging in
The CIBC app does not even let me sign in to my account. If I try with my actual info, it says my info isn’t correct so I try to reset my password in which I always get the pop up “an unexpected error had occurred, try again later” but it never works. I can’t even move on to step 2 of 3 of restarting my password. Nothing I do works for this app.Show lessf if cao ddh
Broke keyboard for login password manager toggle
Great app in general, but the latest update broke something crucial to my use case. I hope this finds it way to your dev team for the next app deployment:
Your latest release broke the contextual keyboards ability to fill a password from any password managers in iOS.
I have previously used this functionality for years with the CIBC app, but it no longer works in the latest version.
STR: Running latest public release of iOS 16, tapping in password field with a saved account number doesn’t allow for filling saved password nor toggling enabled password managers.Show lessfried j
World Wide User
This CIBC APP is absolutely world class, I use this App worldwide. I love the feature where a notification is sent immediately to me on my iPhone for all purchases no matter what country I am in. I highly recommend both the APP and the CIBC.CIBC APP USER
Clunky features
What’s the point of the budgets feature if there’s a one week delay sometimes for purchases to sync with the actual account activity? Seems like a lousy way to implement a popular feature. Not acceptable.viper_N
No credit balance refund option
I’ve paid my bill twice and you people take another 3-5 business days to get my refund back. You say your app is the best but I don’t find a option for the credit balance refund in my account. How do you claim that your app is the best then?Ranjan!
The worst banking app out there
Half my transaction don’t appear on the app. Another 30% of my transactions show up and then disappear with no explanation! And when I call the customer support rep they say they can’t see anything on their end either 🤦🏽♂️. Also it takes forever for this stupid app to update transactions, FOREVER! And then when it goes through it ends up under the wrong date. I got something refunded on Tuesday and it’s showing up under Monday in their system (not as a refund as a charged transaction) I suggest keeping all of your receipts till you are 100% positive that the right transaction has gone through, how incompetent do you have to be as a financial institution that you can’t get the dates right and are putting the burden on the customer to ensure your doing your jobs right. Complete and absolute idiots, whoever is in charge (please fire the team or person in charge and spend a little money on bringing a competent person on board) of their app is a complete imbecile. The bank is okay but the app is made by dummies. I don’t like asking for people to be fired but the app team needs to go, the app is a jokeShow lessPlease be very careful
My bank app keep saying some features are currently unavailable, what does that means?
My bank app keep saying some features are currently unavailable, what does that means?Redneck501$
your updates messed up the cross border transfer
Couldnt be able to cross border transfer after the updates, it keep changing back to chequing account, cant even do chequing transfer to saving account. Please get it fixed.Cindyhys
Not easy to navigate
The Credit card portion is so confusingZee_101
Can’t Sign On
I’ve had an account for years. Savings only. I downloaded this app and tried to sign on. Need to have a debit card to sign on. I have no debit card. So app is useless to me.Abigsoxfan
