Leave a Review CIBC Mobile Banking
Bad bad bad!!!!
Trying to update the new phone number. The app keep asking for SMS PHONE UPDATE 4-Digit pin. But it never sends it.
Neither Customer service does anything and forward the info to IT team nor probably IT is aware of this issue.
So frustratingRaj15leo
Developer Response
Hi there. We're really sorry for the inconvenience this has caused. If you're still having the same issue, please email us at eclient.care@cibc.com with subject line "App Store - Raj15leo" to have this looked into further. -AviMissing an important feature
Print Pre authorized payment form and void Cheque missing. Would be nice to have credit simulation functionality on your credit score feature.Chedsjjg3547
Developer Response
Hi there. We appreciate your feedback and suggestions. We'll be sure to share this with the strategy team for inclusion in their road map for future improvements. -GideonNew virgin doesn’t work
Doesn’t work with any iPhone if the language Of the iPhone is Arabicممراجع
Basic. Very basic.
The app is slow and lacks features offered by other banks’ mobile apps. To start with, it has no in-app feedback utility. So, the App store it is.
This app opens the external browser in order to complete some tasks. Is this app just a simplified web layer?
Transaction descriptions are NOT AVAILABLE. It only says “internet transaction”. This is so so amateur—how did you release this app?!
Bill payments, cannot be seen/edited after scheduling them. Bill payment log, is not easily available, lacks details. Horrible.
No instant credit card balance is provided after each credit card transaction in the log of credit card transactions. It only lists a basic description of a credit card transaction, but doesn’t list your CC balance at that point in time (as of said transaction). American banks’ apps provide this information. Very, very amateur. This app was written by a high-schooler as a 9th grade project.
And so on and so on.
I suggest you take a look at foreign bank apps (USA for instance, BofA to start with), and try to catch up. You’re 50 years behind.
Laughable.
I suggest you hire someone who has years of experience in the online banking and banking app business.Show lesslightsp33d
Developer Response
Hi there. We appreciate all your feedback and take your comments/suggestions seriously for future updates to our digital platforms. Thank you for bringing this forward to us. -AviCrashes
This app continually crashes. I like being able to get the info quickly from my phone but I can’t even do that because of it crashing constantly. Other than that it worked for a bit and was good.mikaylanw
Developer Response
Hi there. Please try deleting and re-installing the app on your device to see if that helps resolve the issue. If the app still crashes, please email us at eclient.care@cibc.com with subject line "Apple Store - mikaylanw" to have this looked into further. -AviMost of the time the App does not work
About to transfer my money from this bank not only because they drop the rates every month, which I get but because this App is always having issues. Despite being up to date it won’t load. Very frustrating experience.Imp58
Developer Response
Hi there. We're really sorry for the inconvenience you've experienced due to the app. Please try deleting and re-installing the app to see if that resolves the problem. If the issue persists, please email us at eclient.care@cibc.com with subject line "App Store - Imp58" to help look into this further. -AviHorrible
I’d give it a negative 1 start if it were possible.👻☺️☺️☺️☺️☺️☺️☺️
CIBC APP
Perfect works and give me all the info I want.vjvkvjomic
Please fix password Paste
There’s no need not to allow pasting a password on the mobile app. I use a password generator and a different password for all my apps. Having to type in a highly complicated pw every time is silly. Im tempted to make my pw easier to enter which defeats the purpose. Theres just not a good technical or security reason to block pasting.Show lesssinnamingrrl
Excellent
Love ittherealdjmontell_18
