Maps
Seriously guys you need to fix the Next Door function. This app was sending me from street to street instead of having me go to the next closest house. It would literally send me to a house that was a three minute drive away and then I’d have to loop around and go back to a house that was next-door to a house I previously was at. It’s incredibly bad, almost like it’s trying to be as difficult as possible for the user. Is it possible to have a map feature that will plot out all the places you need to go? at least this would let the person chart their own course when canvassing in an area they’re not familiar with. Honestly, I think this feature is so bad, you should strongly consider getting rid of it until you can fix it. Not sure how this past QA.
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User interface is pretty bad.
I don’t doubt that this app is fine for the canvassing organizations who choose to use it for their employees, but it is not good for the end users. It provides the bare minimum in terms of functionality (i.e. doesn’t offer routing options which could save a lot of time), but worse than that, it regularly zooms all the way out and resets the orientation when trying to zoom/scroll around the map to determine the best route on ones own. This is infuriating.
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So Close
This is really helpful for getting info updated in the field quickly. One note is that when a user chooses “Next HH” the option should filter to the next CLOSEST household. If there is a way to sort geographically instead of alphabetically, it’s tough to find but would be really helpful, especially for new canvassing volunteers who may be unfamiliar with their area.
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Synced Data Not Showing the Next Day
There are some lists I have worked on over more than one day (weather, time constraints, etc.). I sync and save my progress after each attempt to be sure. The next time I return to the list to finish it, the previous data is not showing on the map or in the progress section. It’s as if it’s a brand new list and I have done nothing. I have made my own method of tracking by taking screen shots and taking anecdotal notes, but this is time consuming and frustrating. I want to be sure my progress is being tracked correctly.
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Data is gone
There is a serious flaw with this app. Once we switch lists, all the old data is GONE from the app so that we have no idea which areas have already been canvassed. This app has the potential to be a great tool! Please fix this issue. Been canvassing since July and have had to switch to a paper map to try to keep track and not repeat areas. And we sync all the time so it’s not a sync issue.
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Rarely do I not swear at this app
1) would like to see all other voters in the household - often I don’t talk to the individual on my list but someone else and it would be helpful to add notes / survey responses for that individual.
2) every time I lock my phone (usually to talk to a voter), the app quits and I have to rebrowse to the individual.
3) want to be able to switch between multiple lists. I often get 2-3 lists from my campaign coordinator and they are all near each other. If I could load all three, I can chart a more efficient route.
4) speaking of routes, the “next door” feature is useless. It rarely displays in the proper order and it doesn’t take my “Not contacted” filter into account.
5) why do I have to reacknowledge the same prompts on every list. I know about canvassing safely. I know about lit drops. I know all this - please let me disable it in settings. Or have it tied to my profile so it is acknowledged once. Or once per campaign season (ie - brief reminder next year).
2) every time I lock my phone (usually to talk to a voter), the app quits and I have to rebrowse to the individual.
3) want to be able to switch between multiple lists. I often get 2-3 lists from my campaign coordinator and they are all near each other. If I could load all three, I can chart a more efficient route.
4) speaking of routes, the “next door” feature is useless. It rarely displays in the proper order and it doesn’t take my “Not contacted” filter into account.
5) why do I have to reacknowledge the same prompts on every list. I know about canvassing safely. I know about lit drops. I know all this - please let me disable it in settings. Or have it tied to my profile so it is acknowledged once. Or once per campaign season (ie - brief reminder next year).
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Don’t install - spam machine!
TL;DR don’t install and tell your nonprofit that you are volunteering for to not use the software because they’re doing everyone dirty, including charities.
The company that makes this software, Bonterra Tech is behind this app, and all other software/solutions by EveryAction, NGP Van, Mobilize, Network for Good, Cyber Grants and Social Solutions. Do not use any of their software - they sell your info.
As if it’s not bad enough to prey on volunteers, adding you to their database with literally no way of getting them to stop. To make matters worse, they use volunteers to harvest OUR contacts too, and your loved ones, coworkers, clients, or whoever else in your phone will also start receiving text spam from politicians that you can’t even vote for because they’re 10 states away, and other charities all asking for money.
What takes the cake is when you contact them to try to get them to stop selling your info, they tell you to report the spam texts as spam. That means they are telling people to get the charities and politicians that we support blacklisted by phone carriers. You’d think that is OK as a practice until you realize they are telling people to hurt the nonprofits that pay their salaries for using their own software.
The company that makes this software, Bonterra Tech is behind this app, and all other software/solutions by EveryAction, NGP Van, Mobilize, Network for Good, Cyber Grants and Social Solutions. Do not use any of their software - they sell your info.
As if it’s not bad enough to prey on volunteers, adding you to their database with literally no way of getting them to stop. To make matters worse, they use volunteers to harvest OUR contacts too, and your loved ones, coworkers, clients, or whoever else in your phone will also start receiving text spam from politicians that you can’t even vote for because they’re 10 states away, and other charities all asking for money.
What takes the cake is when you contact them to try to get them to stop selling your info, they tell you to report the spam texts as spam. That means they are telling people to get the charities and politicians that we support blacklisted by phone carriers. You’d think that is OK as a practice until you realize they are telling people to hurt the nonprofits that pay their salaries for using their own software.
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Different minivan lists
Easy to use.
One feature that would be useful is a button to toggle between minivan lists when you have more than one canvass on the go over a period of time. Having to look up and re-enter the list is something that could be improved.
Also in and out of same streets - toggle back to the last street would be great to.
Otherwise really useful.
One feature that would be useful is a button to toggle between minivan lists when you have more than one canvass on the go over a period of time. Having to look up and re-enter the list is something that could be improved.
Also in and out of same streets - toggle back to the last street would be great to.
Otherwise really useful.
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Did not save my work!
Just finished a canvass with a partner and while I can see their results, mine have disappeared! The route is now showing as incomplete, and they can’t see that I texted folks who weren’t home. I had to send screenshots so they wouldn’t double-text. Very worrisome. I hope this gets fixed in the next update, and that as many features as possible get updated to require as few taps as possible to get through. Canvassing is hard enough without a reliable app! Thank you!
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New minivan not as flexible
The only option is to enter not at home. I thought this was a user error but the person helping me use it said that’s what you have to do to track your progress, enter not home regardless of what really happened.
