Poor UI/UX
I shouldn’t be able to submit a “meat, egg, and cheese sandwich” without selecting a meat or cheese option. Can’t tell you how many times I’ve accidentally order just a bagel due to this lack of required selection and the fact that you can’t easily tell there are more options to select below.
Scanner
Really hard to find scanner or for scanner to start
Very Inefficient
I just added funds to my account only for the app not to work with any of the kiosks around the area I live in, making the app pretty much useless. And now I have money just sitting around, and I can’t even get it back to my debit card. There should be an option to send it back to wherever the money was added from, whether it be a debit card or credit card
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Transfer debit card Transactions
I wish there was a way to put $5.00 on a account or transfer those funds to another card to use
Manager
Great app love it
Good mostly!
convenient but glitchy at times. I’ve had food be ready for pick up, but the app would stay stuck on it being prepared. Then I would pick it up late because I didn’t know that it was ready because the app would still say it’s being prepared.
Great App!
This app is great. I use this at my job prior to my lunch time. My food is always ready. App is easy to use which is great!
Points
I’m supposed to gain points with purchases that has never worked and the app doesn’t update when your food is ready I’ve had food sitting for 40 mins because it says it’s not ready then it’s ready. And vice versa. Not very dependable and accurate
Easy and quick
Easy and quick to use
Order times max out
If you don’t finish your order and checkout quickly, your pickup time will fill up and you’ll have to restart the order.
Toast
No option to choose bread type
Pick up time
Pick up time should be after we select the order, when we first select the time and go to order section by the time order is complete, the selected time is no longer available. So it would become seamless for the consumer
Such a terrible app
Do you enjoy needing to check your email for a one-time code every time you sign in, instead of using a good ol’ password? Then this is the app for you!
Do you enjoy an unintuitive user interface that rivals that of a 2010 entry level app? Then this the app for you!
Do you enjoy spending the time to reread this review 100 times, and in that time that email with your one time code to use the app still hasn’t arrived in your inbox? This is the app for you!
Do you enjoy an unintuitive user interface that rivals that of a 2010 entry level app? Then this the app for you!
Do you enjoy spending the time to reread this review 100 times, and in that time that email with your one time code to use the app still hasn’t arrived in your inbox? This is the app for you!
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Complete waste of time
Requires you to remake your order if the time slot is filled.
I routinely have to choose my order 2-3 times because the app is poorly designed.
I routinely have to choose my order 2-3 times because the app is poorly designed.
New update issues
After the new update the app is not opening. I can’t access the app
Subject
The vending machines at my job use this app. The app is easy to use but they company that uses them is pricey
Move Pickup Time to end of workflow
Pickup time expires too often. You should move the pickup time to the end of the order workflow or just offer an ASAP option that assigns next available time. Frustrating to make it through an order just for it to cancel because of the timing.
Truly amazing
This is one of my favorite things to do. (1), Fee free from my card to the creditor, (2), I’m on the road and if my wife is hungry she can always add funds simple and easy, oh yeah once again free of charge for any deposit 👍🏾, wish more companies were this way
Add notifications back in
I love the new Live Activities feature but for some reason you all forgot to have it send a notification when your order is ready for pickup. It forces me to have my phone out and watch the Live Activity. Also the Live Activity should go away on its own after a reasonable time after your order is ready (maybe 20 minutes later).
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Often don’t get push message order is ready
When I am placing an order I do fairly consistently get a message that order received - but I often don’t get status messages that it’s being prepared or if it’s ready. Also if I’ve selected a time window, then quickly select what I want and put in cart - I may get a message that the time is no longer available - that’s fine but my complaint is it doesn’t retain what I ordered and I have to start from the beginning (pick a time, select item and add to cart again)
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