Total lack of support.
If I could give 0 stars I would. Their support is no support. I have submitted 5-6 bugs to the support team, none have been fixed, the support team says to use the webpage because it works. Their major upgrade to the app 7 months ago is worthless and took away valuable functionality.
Support can’t even fix a name
I’ve reached out to support multiple times because my name is wrong even though in my profile is correct. They say they can’t even fix that. 🤦♀️🤷♀️
Terrible service
Lots of the items are literally garbage and you have to wait in long line to check out then to refund
The return policy is terrible
I purchased a bed frame from the app that was advertised to be a TWIN size bed frame i inspected the item to ensure all pieces were there and they were so i left the store and built the frame only to find out the bed frame was not a TWIN size it was a queen i also discovered a undisclosed broken frame leg that was patched to look normal. I then contacted customer support and they send me a copy of the return policy. I’m really disappointed in their customer service and the false advertising. Don’t BUY FROM HERE.
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Glitch and Pay
The “well marked” according to their customer service for items charged by the qty is in fact not well marked. I saw some cards for what I thought was $4.50 when I clicked to bid the pop up that the qty was 99 and multiplied by the $4.50 I clicked no. I clicked no a couple of times and the app was froze until I guess I hit something that triggered a bid. I immediately reached out frantically because it is not my fault if a glitch or whatever it was. You can clearly see from my other bids I don’t go over $10 on anything. Rarely do I go above $5.
Go through online if you want to use them. The app has the reviews for a reason I just did not listen.
Go through online if you want to use them. The app has the reviews for a reason I just did not listen.
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