Barnes & Noble NOOK User Reviews

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Don't use it for large files

Although I have been able to read one volume books of average size in the Nook app without a problem, I made the mistake of buying a large "complete works" file of a favorite author from B&N. At first, it opened and paged quickly, but as I progressed through the file, it became slower and slower. I am not even one third of the way through the file, and it takes at least five minutes just to open, another five to seven minutes to finally stop loading, and I have to wait for at least another five minutes between swipes before I can turn a page. If, God forbid, the app times out before I get to it, the entire process starts all over again. This large file is virtually unreadable as a result. My purchase has turned into a waste of money and time. This happens on every platform I have tried. Yes, I have re-downloaded the app. I have also reported the problem multiple times with no response whatsoever.

Update: in response to my earlier review, Nook asked me to try various methods to fix the issue, and gave me a help desk number. None of the fixes worked. The help desk person couldn't help. He did say that the problem probably lay with the large file I am trying to read, and that someone would get back to me on that. It's been over a week and I have heard nothing. I can only reiterate that, based on my dismal experience with this app, Nook is a lousy e-reader.
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Response from developer

We apologize for the difficulties you've encountered while navigating the larger file. Upon download, the app should provide a seamless reading experience without any lagging issues. You may attempt to resolve this by archiving/unarchiving the title or signing out and back into your NOOK Account. Sorry for the oversight in responding to your previous reports. Should the problem persist, please consider reaching out to our Support Team once more at service@bn.com, providing details so we may attempt to replicate and address the issue effectively.

Nook app is great

I have had the B&N nook app for my iPhone 6 and iPad Mini 2 for a long time, and these days I do most of my reading, both books and magazines, using this app. All the ebooks I purchase from Barnes and Noble appear almost instantly in the nook app, and it is very easy to create shelves to organize the books in your library. Barnes and Noble has done a great job in adapting their business to the Internet. Using their app on my iPhone 6, I literally have my library in the 'palm of my hand' and can read anywhere. Well done, Barnes and Noble.

I now have an iPhone 12 and I am still adding ebooks to my library in the Barnes and Noble Nook app. Who would have dreamed, not long ago, that we would be able to carry a library of our favorite books with us on our iPhone. My above comment still applies: Well done, Barnes and Noble.
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Response from developer

We appreciate your review and support! If you have any feedback or suggestions, you could write to us at service@bn.com. We would love to hear from you!

Cookbook Conspiracy

Another one of Kate Carlisle’s awesome Brooklyn Wainwright mysteries read and loved! Brooklyn has become one of my favorite sleuthing characters! Not only does the author write about great mysteries but she also manages to capture my attention concerning book binding. I love books! I am intrigued by the whole process of what actually happens in the book making and restoring process. I have never felt the urge to try to find first editions but after reading these books I may just try. I love Brooklyn’s family and friends. I also like the fact these mysteries include them. Savannah seems like a wonderful wacky sister who truly loves Brooklyn. Too bad her “Dalton” returned to England. Hopefully he will be back. I loved this storyline about the chefs and all of the most enticing food descriptions! I believe I gained 5 pounds just reading them! Kudos to Kate Carlisle for another successful Brooklyn Wainwright mystery!
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Love Nook

I absolutely love this app. The fact that you can get thousands of free books is awesome. I’m a senior citizen and having the free books on a multitude of subjects and by a multitude of authors is truly a godsend. Unlike Kindle, which makes you buy their Kindle unlimited for $9.99 per month for the same thing. Again, thanks for making great books free.

UPDATE: now you only get 2 stars. We can no longer purchase books via the app and have to go to the website to purchase books. Pretty annoying. Also on the website, there is no indication that you already purchased a book when you list them by author or subject. Very inconvenient to have to click on it for details, then when you add it to your cart, you get the message that you already purchased it. Please fix that…I never had problems when I purchased books through the app. Waste of time!
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No app dark mode.

It lets you to customise the colours of the reader, unlike most other readers including Apple Books, but the app itself has no dark theme, so the dictionary that appears when a word is selected is bright light that scorches my eyes. For god’s sake, how come a major app in 2022 has no dark mode?

Secondly, there seems no option to customise the font size of the dictionary slide, which makes it difficult to read.

Thirdly, the app has a stupid bug to be hard-coded to use the Mails app. I have installed the Gmail app and deleted the stock Mails app (of course, Gmail is set as the default mail app). In this app’s feedback page, if I click report bug, it says that the device is not configured send email and I need to configure it in the Mails app. Why not use the default mail app, which is Gmail?
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Much better than kindle

I have been reading books on this app for years. I love finding a nice long series to get into. Just finishing up the jack reacher series by Lee Child. It’s OUTSTANDING!
I like the way the pages turn like a real book. I also love instant access to a dictionary and web searches. I learn so much more from a book when I look up words that I don’t completely understand, or find the correct pronunciation for them.
My son is an author, and his books have only been on kindle so far. That’s the only reason why I have it on my iPad. I started with Nook on my iPod touch! Many years ago, and I’ve always preferred it. I also still love going to my local Barnes and Nobles store. They have the best stationery items I’ve ever seen.
Thanks for keeping up with stuff yet still operating like good old Nook!
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Good app

This is a good, but not yet great app. Sorting books well is not yet available. Most of the time seeing the full title or information like the number the title is in a series does not show fully. I can't see an easy way to put titles I have read in one area and unread titles in another location. As I said, just good. My Nook broke about two months ago. Trying to decide if I can live with just reading on m iPad Mini. Fonts are good. Color covers look great. As a former librarian, I need much more sorting power. This app is too simple to make me really happy. I also wish I could buy book through the app. Annoying to have to back out of the app to make purchases.
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:(

I had to buy an E-Book through barnes and Nobel for school. WHICH can only be found through barnes and Nobel (I looked everywhere without pirating) which at first I did not mind. But. On top with only being able to find the book on barnes and Nobel. I was also forced to use this god forsaken app. The first thing I did was try to figure out how i can use the app. But the features are limited. It’s like they intentionally made it as difficult as possible to even enjoy the app. First of all. God forbid you try adjusting the text size because it’ll put your book in a blender and won’t be able to understand where anything is at. 2nd. Good luck finding a specific page. Bc both iPad and phone version won’t let you turn pages until at least 7 seconds passes between page turn. And the page finder is way to slow to even use that functionally. There are so many features missing compared standard industry practices like kindle or even just having a pdf version. Like being able to write and take notes on the page. Can’t do that. Or even highlighting properly.

What I’m getting at. Is this entire app has ruined me so much so. That is just down right disrespectful. How a million dollar company like B&N would even agree to partner with nook or even call this passable platform to handle E-Books. I might as well pirates a PDF bc at least a PDF I can take proper notes on and it won’t completely hinder my ability to conduct my school work.
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Response from developer

Sorry to hear you've encountered these issues. We'd love for you to reach out so we can investigate your concerns further. You can use the in-app feedback option by going to Profile>Settings>Send Feedback>Report Bugs or you can just shoot an email over to us at service@bn.com.

Almost there

I actually like the iOS app better than my nook reader for most things. Text is easier to read and the general reading experience is good. The shelf and organizing features could be a little better, but, also, good enough that they’re as good or better than the nook tablet.

The ONE thing that frustrates me is the alleged functionality of opening a second window of the app, which doesn’t seem to work. I usually have two books going at the same time and being able to switch between windows would be a really great feature, if it didn’t hang every single time I tried to use it.
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No to nook

I have a been a customer of nook for years and have downloaded hundreds of dollars of cookbooks and other books that I love because I am older it is easier for me— in December 20 21 you did an update which screwed up everything I can no longer access my library or any of my books I paid for I feel like they have been stolen from me I don’t understand when they do an update it always seems to make things worse I am so done with updates because they don’t seem to know what they’re doing I want my books back that I paid for my hundreds of dollars of books I’ve lost and can’t find..wow nook..I am so disappointed in you for ripping off people I do not recommend nook to anybody unless They can get techs that know what there doing and can figure out how to do their process the right way and not steal everybody’s books back that we paid for..
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