Bugs or just garbage?
Want to attach a photo to a request? Well, guess what? The app will swear your photo lacks location data, even though it clearly does, and despite giving the app full access to your photos, it insists it doesn't have permission.
Okay, so maybe taking a new photo will work? Think again! The app flat-out refuses to use your camera. It's almost like it’s saying, “Nah, I’m good. You deal with your broken streetlight on your own.”
All in all, the Riverside 311 app is a masterclass in how NOT to design a user-friendly experience. Stick to calling 311—at least your phone won’t lock you out or pretend your photos don’t exist.
311 Super heroes!!!
The app is buggy
It also requires me to enter my User Name and PW every time I open the app on my iPhone. It never giv s the option of auto-populating those boxes.