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Scam report J2 global to the better business bureau
This company is a scam. They'll charge you to cancel your account and not cancel it. They're owned by J2 Global also known as ZiffDavis. Report both to the better business bureau for fraud because that's what this company is. They're customer service line is not active and they don't have actually people on the chatboxes. It's all a scam so don't download. If you do, don't call or chat. Report them to the BBB and call your local and California’s fraud hotline to report them. Then report the to the Federal Trade Commission (FTC), that's what I did. Companies should not be able to scam people like this.Show lessScam Alert! Bait and Switch!
Do not give these people your business.
They do not charge by pages as advertised, they charge by the minute! 60 seconds on their server is equivalent to 1 page. How is anyone suppose to know that? I see 100 pages, 300 pages, and 600 pages on their site… no where on their front page is there an asterisk to let people know of any conversion factor for pages and minutes. No where does it say how much they charge for overage either!
I was over 17 pages and they charged me an overage of $9.70! Others charge $0.10 a page, these people charge by the minute on their snail-slow server.
Also, they precharge your account $10 whenever you go over.
Take your business elsewhere.Show lessDeveloper Response
Hello uploading. This is not the experience that we wish you to have. Please note that high data files may take longer and may cost more when sending them as a fax. We recommend black and white text documents when sending faxes but we can also send high data files which may cost more. Please feel free to message us at socialsupport@myfax.com for more information. ^RAWorks great
App is great and efficient way better than e-fax and also cheaper !!!