Leave a Review MyFax App
Scam report J2 global to the better business bureau
This company is a scam. They'll charge you to cancel your account and not cancel it. They're owned by J2 Global also known as ZiffDavis. Report both to the better business bureau for fraud because that's what this company is. They're customer service line is not active and they don't have actually people on the chatboxes. It's all a scam so don't download. If you do, don't call or chat. Report them to the BBB and call your local and California’s fraud hotline to report them. Then report the to the Federal Trade Commission (FTC), that's what I did. Companies should not be able to scam people like this.Show lessTaté S
Scam Alert! Bait and Switch!
Do not give these people your business.
They do not charge by pages as advertised, they charge by the minute! 60 seconds on their server is equivalent to 1 page. How is anyone suppose to know that? I see 100 pages, 300 pages, and 600 pages on their site… no where on their front page is there an asterisk to let people know of any conversion factor for pages and minutes. No where does it say how much they charge for overage either!
I was over 17 pages and they charged me an overage of $9.70! Others charge $0.10 a page, these people charge by the minute on their snail-slow server.
Also, they precharge your account $10 whenever you go over.
Take your business elsewhere.Show lessuploading…
Developer Response
Hello uploading. This is not the experience that we wish you to have. Please note that high data files may take longer and may cost more when sending them as a fax. We recommend black and white text documents when sending faxes but we can also send high data files which may cost more. Please feel free to message us at socialsupport@myfax.com for more information. ^RAWorks great
App is great and efficient way better than e-fax and also cheaper !!!cabezon84
Unable to cancel
This is an awful app!! I never used it and when trying to cancel it the instructions do not work! They have been taking money out every month and even though I emailed customer service which is awful. I went to my bank and canceled my card. Absolute ridiculous! Don't do it, you will never be able to cancel this!Show lessKelly9177
I love my MyFax Service’s
because it very affordable and convenient for you to use Right in the privacy of your own homeALRCS LBR CLEANING SERVICES
There needs to be some kind of a draft holding area
I can’t tell you at least 100 long faxes I have typed up for them to time out and disappear, so beyond frustrating I’ve googled trying to figure out a way to keep them from going away and there’s no options so please take this into consideration because this is very very frustrating.DonnaDez
Great Service
My fax is convenient, reliable and affordable. Its great to use when on the go.Sharita D
Nothing
I have tried sending a fax twice and have still yet to receive a confirmation email that it was delivered. Glad this is only a 14 day trial. I would definitely be upset had I purchased this app, as this fax delivery is/was very important.CultureBlack
Charged for free trial
Was charged even though I cancelled the subscription before the end of the free trial period. Their customer service chat representative told me there is nothing they could do and to take it up with Apple. They couldn’t even confirm that my account was cancelled.stressedbuey
Good deal
Cheaper and more convenient than having a separate fax phone line.Daniel and Penny
