Leave a Review MyFax App
100% a scam
Signed up online and tried to use the app. Called to cancel because all attempted faxes didn’t go through and they said they cancelled my account and that they would send through a confirmation email that I never got. Cancelled my card from my bank immediately to avoid getting charged. It’s likely that most of these positive reviews are fake. If you google this company you will see 100s of people talking about having negative experiences. AN ABSOLUTE FRAUD.Show lessAjones122169
Long Time User
I’ve been a long time user of Myfax from my trucking days over the road. I remember times where I would pull my truck over, connect to the internet and log into MyFax and it always worked for me.
I just registered for a new account and again Myfax can compete with the rest, but I trust Myfax because I’ve used them before. Technology can use a upgrade but why fix something that’s working. Great Job Myfax!Show lessDkvoices901
Developer Response
Thank you so very much for the wonderful and thorough review. We so very much appreciate your feedback. We are continuously looking for ways to improve the service and the App for our users. You can message us at socialsupport@myfax.com with any suggestions you may have or if you require assistance with the service. Thanks so much, ^FMQuality Cloud Service for the Money
Have used personal and corporate level online integrated electronic fax services for over 25 years in some manner. Recently retired and had been contemplating which service to jump into that easily integrated and didn’t break the bank. Concern was to weigh the inevitable migration to fully online systems in conjunction with a periodic need for point-point document transfer for perceived security reasons. Myfax met the bill and it does everything anticipated. Having been an IS Manager for over 20 years, the other top tier solutions are good; by for our ongoing needs; myfax met all my expectations from WebBrowser to iPhone to MSOutlook integration.Show lessCNerdahl
Developer Response
Thank you for your feedback and your kind review. We're glad you like our service. ^MSGreat Service for Years
I’ve been using MyFax since about 2013. I used it for business till 2015 when I retired. I’m still using it for personal purposes and find it to be very affordable. I’ve NEVER had a single issue with the program or the service. I highly recommend MyFax if you have a need to send/receive minimal faxes. You can’t beat it for the price!Show lessRt#53
Developer Response
Thank you for taking the time to leave a review, we really appreciate it and are glad that you like our MyFax service. ^MSDO NOT USE
Not all of my faxes have gone through. It was supposed to be a free trial. My card was billed the $10 monthly service charge twice and billed $1 for a unknown reason. $21 total and not even half of my faxes went through. This app must be some sort of scam. I’m reporting this to Apple. Warning...... they do not accept the payment through the App Store. That’s how they get over on people. Only pay for a apps service through the apple App Store. I spoke with customer service. This company even charges for faxes that don’t go through. This company is absolutely horrible and a scam. The man refused to give my money back even after admitting I shouldn’t have already been charged for the next month. I canceled my account.Show lessCabbi Mike
Do NOT trust this service
This service ONLY processes account cancellations by phone. There is no other way to cancel. This is a very dirty tactic to swindle customers of money. Until they improve the service to meet the minimum standards of today’s subscription services, this service will only get bad reviews from me and warnings to stay away.
Side note, I cancelled my account by calling them and had no trouble doing it, but forcing me to call and jump through hoops by waiting to talk to someone in order to do something that should take a few button clicks is absolutely unacceptable.Show lessborn 1982
Works!
I have been using this app for a little over a year as I sometimes fax orders to my dad who is a truck driver. The app hasn’t failed us yet and is super convenient to fax PDFs from my email directly to him!! Takes the struggle out of finding public locations to fax and is super convenient! I’ve only had to contact customer service once and they were quick, responsive, and solved my issue.Show lessRoshy B.
Bad service
I wouldn’t give it any rating but 1 star is the minimum. I called to cancel this service because it is just horrible. The gentleman that assisted me said he had canceled. Months later I received a bill. Turns out my service was still active. Mind you I never used the fax service and they refused to reimburse me. So not I’m stuck with a useless fax service for three weeks!Show lesschachi8oh8
RE Broker SC
I have been using my fax for over nine years and I have only had a few issues which were quickly taken care of I would recommend this to any other business that needs a fax number for sending or receiving a fax.J Dooders
Rip off!!
It worked for a few months .. after that I couldn’t sign in called customer service and they couldn’t get me into my own account went back and forth for almost a year of being charged and not being able to use it... finally customer service told me they couldn’t figure it out . When I asked them to cancel it and credit me back the months that I couldn’t use it I was told they couldn’t do that but they could give me free months!!!!!!! It was pointless cause I couldn’t get into the account and neither could they .... so finally cancelled it ! A total waste of money and no customer support at all! Don’t waste your moneyShow lessForbidnta2
