Leave a Review MyFax App
Don’t do it!
I got this because a few medical offices I go to do t have secure servers for emails, so they do faxes still. I tried sending 4 different faxes with this app. 2 one day, NEITHER MADE IT TO THEIR DESTINATIONS, even though the app said it was successful. So the next day I tried resending 2 faxes, for the second time neither made it to their destinations, even though the app stated it was successful.
It’s literally stealing your money. And they should be looked into for running a scam.Show lessTwisted Past
Good app
I like the free trial because it doesn’t trap you when all you have to do is send one page and you don’t want to spend $10 to do it.dVis92
They keep charging you after you cancel?
I just realized that even though I have cancelled my subscription, they charged me again. I confirmed that I am not subscribed going through my Apple ID. However I cannot check what’s happening inside the app because I cancelled and now it won’t login.
Don’t know where to go from here -I will be contacting Apple to complain tomorrow.
Do not subscribe, unless you want to keep paying monthly for a service after unsubscribing.Show lessMrmoise
Developer Response
Hello @Mrmoise. This is not the experience that we wish you to have. Please message us at socialsupport@myfax.com with your account details and we would be happy to assist! Thank you, ^RAGreat App for Desktop and Mobile
I looked and looked for a fax app at a reasonable price. I started using this app on my desktop a little over a year ago and it is easy, concise and very helpful to use. And it comes at a great price! I have nothing but good to say about it.Ronneuen
Developer Response
Thank you so much for your wonderful feedback @Ronneuen. We are glad that you are happy with our service. Should you require any assistance, please do not hesitate to contact us anytime at socialsupport@myfax.com and we would be happy to assist! ^RAThey don’t let you cancel
Doesn’t show up as a subscription that I can discontinue, and they keep charging my credit card despite sending an email to their customer service requesting cancellation of my subscription and account. Don’t set yourself up for the hassle.Annacarinm
Not worth it
Is my third time using this app, the quality is very bad. I pictured 6 pages, and all of the sudden it disappeared, I pictured them again, and sent but nothing appears on my account, will totally go back to my old fax app. I know this is way cheaper, but totally understand why. This app gives me anxiety.Show lessChfegju
Easy to use
Easy to use& download the mobile app for quick & easy viewing!!DeeKom
AMAZING & TIME SAVER!
As an attorney, this is golden nuggets for me, I can scan any document(s) with a very accesible and efficient app, save it to files, and fax them to anyone anywhere. No need to go to the office or my house study room, where I have my scanners and my laptop, no need to use my laptop at all to send faxes, period.
All I need is my iPhone to continue doing my work as I move around.
Fantastic!!!
Big thank you!!!Show lessrgv stardom
Developer Response
Thank you for the great feedback, rgv stardom! We're glad to see you like the service! Should you require any assistance with the service or support using MyFax, please do not hesitate to let us know at socialsupport@myfax.com . Thank you, ^DHGreat way to fax from my iPhone
Wasn’t sure if I was going to be able to send a fax from my phone when two other apps were coming up with crazy prices to use the app once this got it done for free. ThanksKaczoke69
SCAM!!!
Do not get this app or use this service. This is a scam. We only sent 1 fax (14 pages) and they charged us double the monthly fee within the first 5 days of having installed the app. They also gave us a hard time about these fees, stating that the 14 pages took this amount of time, and had 1 logo “so really its more like 300 pages.” They clearly have some fine print worth reading if 14 pages of plain text can be charged as 300 pages based on some fee calculations (which we were not given a written description of). It also took a long drawn out phone call for them to finally agree to cancel the service, for which they said they would send an email confirmation and never did. We got the confirmation number from them over the phone and contacted the bank later that day. The bank confirmed that it was still a recurring charge and they had not can let our plan. The bank has blocked this company from deducting any money from our account and had labeled this company as fraudulent.Show lessSssarrwaaa
Developer Response
Hello @Sssarrwaaa. This is not the experience that we wish you to have. Please message us with your account details at socialsupport@myfax.com and we would be happy to assist. Thank you, ^DH
