Suggestion
When a refill or new prescription is filled, the previous iteration or old prescription number should be “deactivated” and appear to the person again. Internally, it could be available for six months to CVS Caremark but not to the person. It would be less confusing when ask us to review prescriptions.
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Stretched UI still in 2018
Seriously the iPhone 6 was released over 3 years together and you still not have updated the UI to take advantage of the native screen resolution.
Now you are even further behind with iPhone X screen support. Instead you continue to clamp onto the days of small iPhone 5 UI.
Get your act together. Swallow your technical debt and implement real support for iOS size classes.
Now you are even further behind with iPhone X screen support. Instead you continue to clamp onto the days of small iPhone 5 UI.
Get your act together. Swallow your technical debt and implement real support for iOS size classes.
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app is useless, website is fine
my insurance changed at the new year and along with it my pharmacy benefits. I was looking forward to managing my prescriptions via app as I have been doing for many years with a different pharmacy benefits company that has an excellent, secure, HIPAA-compliant, bug-free app. However — I have not once been able to check the status of a prescription, order a refill, or get any reliable info whatsoever using this app. The website is OK, customer service via the toll-free # is OK, but both are inferior to a well-designed app. What gives? I have reported the lack of functionality many times now.
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Web site hard to navigate locks you out often
This is one of the hardest web sites I have ever worked with. It has a lot of bugs in it. I have requested to speak with tech support but have never been connected. Caremark makes it hard to do business with them. I asked to speak with supervisor and the associate would not put with me through. I have given up on mail order.
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