Leave a Review Splashtop Personal
Nice product
Works great! Nice interface. The free trial is free if the iPad and PC are on the same network. If you intend to access your PC from somewhere outside of your network, you will need to buy their Access Pack for a monthly charge of $4.99. Not bad.
I was concerned that I would need to leave my computer on and my user logged in. Not the case. A PC cannot be awakened without doing some homework and adjustments, but if you’re OK leaving it on, but logged off, then no problem.
I left a negative review a few days ago and took it down. It was inaccurate. (Just in case that old review is still floating around out there)Show lessSr. 76
Developer Response
Hello, thanks for the comment! for Splashtop Personal users, it is free if you are connecting to the computer under the same local network. As for the remote wake, have you configured the settings for WoL? Please refer to this article: https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230006167 If you have any additional questions, please reach out to us at https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/newDisappointing!
I wanted to test the free trial but it only goes to the purchase Anywhere Access without letting me see if I can use it or if I even like it.
Ms. Michellepeace&joytoall
Developer Response
Hello Michelle, do you have any firewall/antivirus program/proxy settings enabled on the Streamer computer? If so, please refer to this article: https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/360054477994 If the issue persists, please submit a ticket here: https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/newBest features behind subscription
App is fine. Works consistently. Uses Touch ID/Face ID. Easy wake-on-LAN. Easy connecting to computers on your local WiFi if you turn off your VPN on both the host and guest device.
The productivity pack is feature-packed, but most of the features should be included with the purchase of the app, since they run locally and have only been maintained, not expanded. The app would get five stars if every feature of the productivity pack were free, except for syncing your custom UIs across devices, which should be bundled with the Access Anywhere Pack or work through iCloud, rather than being its own subscription. IMO syncing UIs only makes sense from phone to phone and tablet to tablet. If remoting in from a desktop it is a niche feature requiring a touchscreen or inking to make sense.
The effective price of the app is $10 + $7 per month or $34 per year for the best experience. I have had the app for several years and have not maintained either subscription, except when I need remote access, which is rare, and growing rarer with the expanding capabilities of iPadOS and the immanence of cloud game streaming.
Not a knock on Splashtop specifically, but using Remote Desktop apps to game from anywhere off your local network is often unworkable. Productivity apps, sure, but gaming is rough with the screen taking a long time to fully refresh and input lag being high.Show lessTeckmarkram
Developer Response
Hi Teckmarkram, Thanks for the feedback. We've shared it with the team. Regarding to the issue you encountered while gaming, please provide us more information via submitting a support ticket: https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new We'd like to know if it's a performance related issue or the game doesn't allow us to remote control it. Thank you!Amazingly great
This is so awesome the setup is easy I’m able to connect to my sons machine when in the office to assist with his zoom classes when he has issues connecting to them, I can use my iPad and connect to all my home media machines and my iPad becomes a high powered PC or MAC just connect a Bluetooth mouse and I’m set. Very satisfied customer.Show lessLaxstunna
Useless
Only 2FA they offer is email. And they don’t send emails now. Can’t login to my account after 10 years, cancelled subscription.Teella Blood
Developer Response
Apologies for the inconvenience it might cause. We always try our best to reply all of the tickets as soon as we can.Simplicity!
Splashtop Personal is very easy use and navigate - it’s a great remote access tool. The support staff is also accessible to assist with issues - unlike Google Chrome Remote Desktop, which has problems that have solutions very technical in nature, but Google support for it is nonexistent.Agent86AZ
Does not work and no support
I purchased the application to view MacBook Pro desktop on my IPad. I am very computer savvy having used Apple products for 25 years. I am on the latest operating systems for both devises. There is virtually no on line support for the personnel application. There is verbal and chat support for Business only. It does not work. The limited FAQ available provides recommended settings that do not work. That is it, I have no where to turn with exception to submitting a trouble report.
Not very impressive. I will ask Apple to refund my account and try another application.Show lessBueller1125r
Magic Keyboard support!!
Yay! Thank you for adding mouse/trackpad support! I’ve been so annoyed the past few months since getting the Magic Keyboard and trying to use Splashtop...I had to use my fingers or the Apple Pencil which was tedious.
The change is fantastic, I think I was logged in for 5 minutes before I realized I was still using the trackpad. Wonderful QOL change!Show lessWrich73
Awesome on iPad Pro
This app just works great! I can access my macbook through my iPad from basically anywhere with a WiFi or cellular connection and so I can use my iPad as literally as a laptop replacement for when I need certain apps that just work better on a laptop (MS Office suite or Adobe Acrobat Pro for example). The yearly subscription price is reasonable enough as well.
The support for GT Swiftpoint mouse is great and provides even more functionality, although using the virtual mouse isn’t too bad if you don’t mind using screen touch.
WISHES: now that the iPad supports the magic keyboard with trackpad, I wish that Splashtop would also support the trackpad features to be able to control remote sessions using the trackpad instead of having to use the GT Swiftpoint mouse.
JULY 2020 UPDATE: The app now supports the magic keyboard with trackpad! It works so well and makes navigating so much easier.Show lessMokuka
So close to perfect
Its now been about a year since mouse functionality has been added to the ipad and splashtop, and with the release of the magic keyboard i would love to see a few very simple changes that would make splashtop the perfect experience for me.
1. There is a bug when using a mouse and trying to click on the icon that brings out the menu for the trackpad etc. when you click it, it quickly springs out the settings then closes immediately. It only works by tapping it with my finger.
2. The most important thing would simply be an option to hide the on screen trackpad as it takes up way too much real estate and is completely unneeded for some of us.
3. This would be potentially the hardest to get done as im not familiar with apple's permissions or whatever and its also has lowest priority, but in accessibility settings you can configure right clicks to your mouse, so right click and scroll wheel support would be great as well.Show lessGibby__B
Developer Response
Thanks for the feedback! Please update the app to the latest version. If you need further assistance, please contact us via https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new
