Leave a Review Plex
Solid three stars
Good app, but I use it mainly on my Apple TV 4K with all the updated software, including updated Plex servers. The main problem I have are the subtitles that are grabbed from the net are horribly unstable. Whichever one you choose they show for a short time then disappear. You have to either close the app and open it again, hit BACK on the Apple TV control, or head to the subtitles section and choose the subtitles AGAIN for it to work. But, then it disappears after a few seconds again. This app has been updated MANY times but the developer STILL hasn't fixed this issue. My recommendation, download the subtitles from the net ahead of time and toss them in the same folder your movie is located and then they should work. I have noticed that they remain on the screen when the subtitles are in the same folder and selected that way.Show lessDyreLogan
Excellent App with exception of downloads
As the title suggests this is an excellent app for managing all of your multimedia! I use it across multiple platforms daily. Everything works flawlessly unless you happen to be in an area without service then you must rely on the download feature. This is a newer service which replaced the old sync feature and unfortunately is flawed and does not work well or at all for larger media files. Often times I will have some files that download properly then at the worst time possible time they delete themselves and try to download again! Very frustrating to say the least. So as long as you don’t have a need to view/listen to your media offline ( like on a plane or while traveling) you won’t be disappointed with this app and the plex services.Show lessCapgun42
Still Lacking Basic Functionality
Plex is great for movies and music! Has many features you either won’t use or will use and be pleased you found them; the experience however is poor if your looking to Plex to organize and browse your photo collection; unlike the web client ; the iOS and iPadOS and TvOS has no photo slide show feature! If you have hundreds of photos you’ll need to manually swipe (thumbnail scroll view at bottom) them one by one to show off or find them. Don’t waste your time adding your photo library to this server; it’s an exercise in frustration and disappointment. This has been an AppleTV/iOs feature request for years.
They keep adding Plex hosted content and the mac z as a nd windows media servers are very reliable. the player client on ios continues to be reliable but their focus seems to be sliding away from personal media sharing to becoming an alternative streaming service (ad driven) in their own right.Show lessDrMemory99
Not functional, zero support
The app keeps demanding i pay for a playback pass I have already purchased. When I buy it again the app acknowledges that I’ve already paid and asks if I’d like to activate it. I do. Five seconds later it demands I pay for a playback pass. This is the infinite loop I live in and there is no support for this in through the App Store or website. I’ve used this app for almost a decade. The company has drastically gone down hill in the last year.Show lessMitch Canery
Great app a few bugs
Love the app but there are a few annoying bugs: - you can’t shuffle or “play all“a one specific folder in the folder view of the library. you can “play all” the entire library, which consists of a few folders, but going to the individual folder and you can only play one video ( on apple tv you can play all / shuffle each individual folder) - you can’t select the top (first) video in the list of videos in the folder mode to add to a playlist: apparently some iOS element constraints weren’t accounted for and iOS elements are overlaying the selection
There is no consistency in the control elements between iphone app, ipad app, apple TV app and macOs app - it’s like there are multiple teams are working on different platforms and they don’t talk to each other.Show lessAlexShubertt
Just one issue.
I have been using Plex for years and all of a sudden the video was playing in low resolution even though I have a very fast WiFi connection with over 600 mb/s. The problem was the “Automatically Adjust Quality” setting was constantly making adjustments that weren’t needed and forcing a low resolution. Picture would look grainy then Hi-Def then grainy again. Was driving me crazy. As soon as I turned off that setting in the app, all was good.
It took a while to figure that out after trouble shooting the WiFi and other settings in the app. Movie night was ruined for that one Saturday night with the wife as by the time I figured out the problem it was too late to watch anything. I still gave 5 stars as I still love the Plex interface. Just an FYI for anyone else having the same problem and maybe for the Plex developers to address it.Show lessHaapy dude
Quite good
When there is nothing on the big telly I can watch even the weirdest programmes on this app. You don’t get them on a normal tv channel, not in New Zealand anyway.whereis my cookie
Nice UI, freezing issues/missing feature already included in web app…
The UI is nice and clean. I even unlocked iOS playback.
Only reason of unlocking iOS feature was due to iPadOS having issues on web app when touching the screen. Anytime I touched the screen, it would constantly pause the video I was playing.
The app is constantly freezing whenever you switch back and forth in iOS multitasking. It would also be nice if the app would play picture-in-picture automatically when switching between apps. It already does it using the web app, why not the iOS app…??? Also, the “Home” screen that shows videos to continue playing does not update within iOS app. So in order to continue playback where I left off if I switch from tv to iPad is to go through all menu options to the video and continue from there. It also does not show if you watched a video from the video menu like it does on the web app.Show lessYadada hit me
An Experience in Frustration on IOS
I finally decided to take the plunge and start my own Plex home server after Google pulled the plug on Music and Movies. The setup was relatively easy, with small annoyances and a bit of a learning curve to get things finally rolling. Unfortunately, everything quickly broke down when it came to setting up the client on IOS. On everything else, Plex works fine and as intended. On IOS I have nothing but problems ranging from downloads being unbearably slow (dial-up transfer speeds on high speed Wi-Fi), half of my media not playing at all, even though those same files work everywhere else through Plex, and a general failure to update the client-side library when new files are added. Searching for these issues online brings me to many people complains about these same things but no actual fixes.
I’ve tried reinstalling my media server, restarting it many times, uninstalling the iOS app, setting it back up… nothing works. I tried setting up a competing local media server using the exact same folder structure as Plex, and everything works perfectly, so this is definitely a Plex issue with iOS. In its current state, it’s entirely unusable for me.Show lessKayonesoft
Please fix the Apple TV app
I decided to jump-in and get the tv tuners to take more advantage of my Plex server along with the Plex premium subscription. Now let’s start with the 5 stars and take away one star for each issue below. As they get fixed I’ll add a star. I’m struggling with the Apple TV app. The guide doesn’t jump to the current date and time. Ie. if I open the guide at 2pm. Then later I open the guide up at 7pm it will still show the 2pm guide but it’s all grey out. I wait a few moments for it to refresh to the current time but no good. I have to right scroll to the current time multiple times until I find the current time. Then I can select programs/Channel to watch. Also, when I select a recorded show. It spins and spins and spins then errors out. If I open the same show on my phone and stream it so it works, then I can go to the Apple TV and stream the show. I don’t know why it’s doing this. Why does it take forever to scan through all the photos? I would think it would generate thumbnails for all the photos so I can surf through them quickly, not have it take 20 seconds to refresh the 5 photos on the screen, then I scroll to the next group of photos and have to wait another 20 seconds for those photos to refresh. I get spoiled by the apple photos app. Make it work like that.Show lessMattcoAZ
