Leave a Review Plex
Impossible to download items in library
All guides/info say you can download an item by visiting its details or ‘the context menu’ but there is no option to download in the details screen or any menu-context or otherwise. Apparently you have to subscribe to get access to ‘sync’ your items for offline play, so I went ahead and upgraded to see if an option would show up. Nothing has. I just want to move copies of my owned media to my devices for offline play during travel.
Just finished trying to setup a managed profile for my kid and added the movies that were age appropriate. Logged into the new profile I created to see what would show up and the screen was littered with TV shows that included thumbnails with handguns. There were also horror movies-despite my setting the restrictions on the profile to G and PG. I guess age ratings don’t apply to Plex Picks for whatever reason.
App has been sliding downhill for years.Show lessjfigaro
PIP not working with downloaded videos
Great app, just a little bug that PIP doesn’t work with the downloaded videos. Often I find trying to use PIP it often freezes the iPhone.Kiwistevos07
Regret purchase
We purchased the lifetime pass and for the last year and thought Plex was great. The recent tornados here in Kentucky took out our power and internet. So we are running on generators to power items and intended to power the tv, to allow all the children to be entertained that are in our shelters. The Plex app on the tv, failed us terribly. With no internet, the Plex is useless. We can find the sever, and even see the children shows, but everything fails to play, and or starts to load then crash. Our entire community feels let down by Plex, and I’ll have to figure out other solutions going forward. Our entire city has now seen the failure of Plex, and how useless it is. Keep this in mind should you ever find yourself in this situation. Our temporary solution was to hook up a laptop and connect to the synology server manually, then search through the folders to play in media center to the overhead projector. Plex has let us down severely.Show lesscallmeishmal
If you travel, lifetime pass is a must
I’ve ben a subscriber for years now & just bought the lifetime pass. I have a media library I can’t literally ‘carry’ with me & keeping PC/Mac/laptop/ipad/phone/tv progress synchronised on viewing progress through a box set is a nightmare unless you have Plex. It fixed all my viewing woes.
If they could only fix the appalling UHD performance when not on a local network (CPU free, bandwidth not maxed, constant buffering on client) it would be perfect… but hey, I’m confident it will come.
Great product, but only truly great with a subscription and a use case that needs it.Show lesswhaleyp
Crashing
Since the new IOS update. Plex crashes after resuming from a sleep stateMJZ_5
Download doesn’t work
Plex used to be a great product. The downward slide in quality and programming is becoming increasingly frustrating and has started me looking for a new product.
First the app immediately crashes when you launch the app. So you have to launch it twice just open. (I have removed and reinstalled the app several time to make sure it wasn’t just a glitch with an update.)
Second, you take away the Sync function and replace it with Download. You state “Download works how you always wanted Sync to work.” So if that is the case why didn’t you just remove the functionality? The download function in the app never actually downloads a single thing! I have tried to download an entire season. To the extreme that I left the app running in the foreground with the screen lock off for 3 days, it still didn’t download the first byte of data. (With the little circle running around the bars.) This was after repeated attempts to download with it running in the background like you used to be able to do. So, figured okay I’ll try just downloading an individual episode and nurse it through the weekend, still have not successfully got a single byte of data.
You have managed to take a product with excellent potential and run into the ground.Show lessNo Longer Supporting You
Just awful, complete garbage. Just don't bother. No support available
Show titles don't load most of the time, rarely plays from guide for streaming, have to delete cache AND data just to get it to barely function, support forum full of extremely poor assistance, WON'T EVER LET ME LOGIN, 3 Months now, won't let me view anything without asking me to login, so WHY WOULD YOU BOTHER WITH THIS APP. So many other issues. Playback poor, freezing, screen locks up, etc. AND THEY WANT USERS TODO ALL THE DEBUGGING AND LOG IT ON THE FORUM. ( Instead of just enjoying a show like you want!!! You don't pay us!!! )Sounds like you need to chuck it and start over, but you can get almost if not every channel they offer on another app that works flawlessly EVERY TIME? YOU WOULDN'T! Don't bother. Doesn't work on smart TVs, doesn't let you log in, NO REAL CUSTOMER SUPPORT, no new shows or movies. Basically just another attempt to capitalize on the free tv market. Had you just had customer support this junk app might have been working properly after several months. Again, just don't bother with this app, plenty more working apps that have the same shows. Update;. Broken even more now. Just a CRAPAPPShow lessDDindy
Works great on Apple TV and IPad
I’m watching an old movie African Queen with Humphrey Bogart. The live TV has lots of interesting content, food, news, weather, nature, comedy. Perfect if you don’t have a TV especially for those in hospital as can watch on any device as long as there is Wi-Fi. No limit on how much you watch. Some adverts but hey it’s free.Show lessEvaingreece
Total nightmare.
While Plex is (briefly) working, it is great. But the second there is a problem it is the very worst example of A sends you to B, which sends you back to A, which sends you back to B, which sends you back to A, etc, etc, forever, with no help escaping the loop. The app is doing nothing except telling me to download the app!!!
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I spent a week converting a spare old PC into a Linux based Plex server. I got my Terrabyte of films and music and every setting just right (be prepared to spend days fixing any compilation albums), and then started my paid subscription. The next day I accidentally clicked one button to hide my own films, and suddenly everything I need to fix that has vanished as well. Now, EIGHT ***KING HOURS of trouble-shooting later, I just can’t see any option except to give up and delete my account before I have another seizure.
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IF there is any way out of the loop I’m in, then it is hidden better than that last Guardians Of The Galaxy easter egg that Marvel still says nobody has found, even all these years later.Show lessSlam666
Great idea, poor execution
This could be so good. There’s a lot it gets right. But it requires my Mac to be on for any of the iOS or the tv apps to work. Why? Infuse for Apple TV doesn’t, and it works great. I don’t want to have to be running a server from my Mac just to watch movies on my Apple TV.
Also it has real problems keeping the library updated. Sort by date never worked, so it was hard to see what was new. And other bugs meant I deleted it and moved to infuse, which works better.
They’d be better cutting out some of the pointless features like Tidal integration and making sure the basic app just worked, streaming your local movie library, without messing up a lot. Also it should be able to work without needing my Mac to be on all the time.Show lessvinyljustice
