Plex User Reviews

Reviews Summary

Top reviews

Leave a Review Plex
  • Home Page ruined

    I love Plex, I’ve loved Plex and trumpeted how impressive it has been for years. And for the first time I find myself really disappointed with the recent changes specifically to the home page. The new change seems to have obliterated everything I actually had on deck across films, tv shows, home movies, things I’ve recently added to what is now meaningless rubbish, a couple of completely random podcasts and stuff not actually on my Plex server at all! I can’t seem to find anyway to restore the old faithful home page I habitually go to, knew and loved. Please put the home back to what it was as this is a really disappointing change and makes home a useless page I can see no purpose for at all now. :(
    Show less
  • Local server connections

    I have always had trouble with the iOS versions of this app, even though I’m only connecting to a local server. The app on my Roku has no difficulty connecting to the same server. It is extremely frustrating. I am now completely unable to connect to the server from my iPad, despite having tried logging out and back into the app, logging out and using a wait list of local network connection, deleting the app and re-downloading it, deleting all three instances of the iPad app from my list of allowed devices in my account, etc. For some inexplicable reason, my Plex account has now decided that my iPad app is also a server, so some of the other client apps now list two entries for my iPad as servers.

    Also, when my home Internet isn’t working and I can’t go online, even though my Plex server is on the same local network/router as Plex app on my phone, iPad, and TV, none of them are able to access the server. They all say that the server is unavailable. My SMB file sharing on the same Mac at the Plex server works fine, so it’s not a problem with my local network. I would think that playing files in Plex over the local network would not be affected by an Internet outage…

    I’ve had so many problems with the iOS apps that I don’t see how the people at Plex hope to entice me to purchase a subscription when I can’t even really use the features that a subscription affords. The app is nice when it works, but far too often it doesn’t really work.
    Show less
  • What happened to being able to preview the trailer of the movie before you watch ?

    I always loved to watch the trailer of the movie before picking one. I could decide if I really wanted to watch it or not.

    For some reason on the tv ap and the mobile app this has gone away. I love plex don’t get me wrong. But I purchased the lifetime upgraded thinking this would come back. And I think the only thing it actually did was let me put random trailers before the movie like in the movie theater. I don’t want those trailers. I would like to see the trailer preview of the movie selected come back.
    Please let me know if there is some setting I am missing. I’ll still give the app a 5 but I would really appreciate if someone let me know if I am missing something.
    Show less
  • The worst software in existence.

    No other program for any computer of any kind has more than 1% of the bugs afflicting Plex. I was a premium user for one month and one month only; though it was only $5, I resent it deeply. I joined the premium in order to transfer files; I tried to transfer a file; three days later, it was not yet 50% transferred, so I canceled and transferred it via OneDrive; it took 27 seconds. This is ALL due to the Plex developers’ monumental stupidity, changing the files’ formats rather than just making their software read multiple formats. Those who praise Plex have failed a rudimentary intelligence test; you could upload your files and play them in VLC or similar software in less than 1% of the time, with less than 1% of the hassle.

    In addition, there’s the insane fact that the apps have no button to update a library. Add a video, wait six hours (if you’re lucky), and it will appear in your library. You cannot manually do this. MANY people have complained about this design flaw on Plex’s forums; official responses have LIED and claimed that no one has raised the issue previously, when in fact there are a dozen threads stretching back years.

    All in all, if you’re using Plex, stop and find a better program, which is ALL OF THEM.
    Show less
  • App UX is abysmal

    While Plex has been with me as a media management tool for several years and I have no plans to change that, the iOS app has been decreasing in quality lately. Instead of mimicking the layout and modus operandi of the pc and Apple TV version (or even the version in smart TVs) it has gone its own, untested way. Instead of showing your libraries by default, it arbitrary selects movies, TV Shows, recommendations, and some other nonsense that has nothing to do with my libraries. I end up finding all my other libraries under ‘other video’ and from there, to chose and engage with each is a mess of touch, touch, select...touch...and so on. Why don’t you either copy your Apple TV version, which world grand or at least copy Apple’s own TV app? The browsing experience in the current app is probably one of the less intuitive, less intelligent UX flows ever conceived.
    Show less
  • Loving Plex

    I love Plex and it has given the chance to explore all the media I had but was previously buried in stacks of CDs and DVDs. Bought a lifetime pass years ago,so glad I did.
    Having said that, the current iOS app and Plex server have some seriously annoying “features”. Selecting repeat a track in the iOS app will sometimes repeat it, but more often than not, it doesn’t and stops playing anything else afterwards, meaning you have to restart the play queue.
    It mixes together playing several tracks at once. This does not happen on the web app.
    Playlists on the Plex server sometimes get wiped out. The playlist name is still there, just nothing in it. When you have hundreds of items in the playlist, it’s impossible to recreate.
    These items have been posted to the Plex forum and others have the same issue, Plex haven’t addressed them.
    Show less
  • A great all. Recommend!

    I love Plex. It’s incredibly convenient and easy to use, I don’t have to take a hard drive with me. I can just store all my media on a home computer which acts as my base and I have access to my media anywhere any time on any of my devices. I can also share this with friends and family. It works just as well when overseas!

    I haven’t used the podcast or news features but they look as equally easy to use. Great support articles on their website, but I haven’t had any issues so far.

    Would definitely recommend.
    Show less
  • Perfect organisation for media

    I am a life time member and I can say without a doubt Plex has been amazing. Not always perfect but with over 2000 movies and 100 tv shows, pleas keeps my media well organised for our family. I love how you can set up restricted accounts for younger members of the family to keep the higher rating media away from their prying eye. Would highly recommend Plex for all your media needs.
    Show less
  • Really does seem like magic, but no composer tag

    I installed Plex on my PC and iPhone for a while because I found other ways to stream music from my hard drive to be unreliable or complicated. You install Plex and it quickly finds all media files on your computer - no need to direct it to folders. All the music on my drive appears on my iPhone with tags intact. All album covers are shown, and each artist now has a helpful little bio. This is all with absolutely no effort on my part. Streaming on a wifi network from the computer to the phone, and from the phone to the stereo using Airplay, always works without a hitch. The user interface is attractive, powerful, well-organized, and easy to use. Everything happens smoothly and promptly - no pauses or glitches. The problem is with classical music: there is no composer tag available! I switched to MediaMonkey.
    Show less
  • Great App! But What is With The Issues?

    I have been a PlexPass member for years now and I couldn’t be happier. However, lately playback has been terrible. For example, if I shuffle anything a CD, a playlist, my library whatever I get this weird issue where two songs will just start playing at once. To fix it I usually have to stop the track(s) and either skip back a track or skip forward. Then one of the two songs will play properly. In addition, sometimes when I go to play a song in a playlist or CD (anything with multiple tracks) sometimes the track will not play. It will instead skip right to the next song and no matter what I do it will not play. The track is fine though because I can play it by accessing the file directly (not through Plex). Lastly, ever since this offline browsing thing was introduced it has been glitchy. If I want to access my files on my server I usually have to toggle it on and off a few times before my library will show up. It works the same for if I want to access tracks synced on my phone too. Love the thought of being able to toggle, but has to be a better way. What ever happened to just clicking in the upper left corner?
    Show less

Alternatives to Plex