FOOD & WINE User Reviews

TI Media Solutions Inc.

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Not a fan of the app

I have been subscribing for over a decade but I trouble accessing issues of any date. While I understand that some older issues may not be available, I cannot even get the current or last issue. And The app is always asking me to “purchase” an issue.

Long time subscriber1

11 days ago

Response from developer

Thank you for taking the time to give us a review. Please be assured that you will get access to all your digital issues. To activate the library please go to Account > Sign in > Print + Digital Subscriber, then enter your 9 digit account number or email address. If we can assist in any way at all, please do not hesitate to contact us at mdphelp@ziniopro.com including the ref number 1457417. We would be happy to help!

Should be a recipe box

This app should have a recipe book type feature where you can search the full catalogue of recipes. I don’t think as many people are interested in just reading old magazines on their phone as would be in having a way to easily search and access recipes.

ale-x51

a month ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1450773 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Useless for finding recipes

I subscribe for the recipes- this app is pretty much just a collection of the articles. If there is a way to search recipes it was certainly not intuitive.

Numbergrid

7 months ago

Response from developer

We appreciate you sharing your feedback with us. We regret to learn about your recent experience and understand your disappointment. Please know that all your concerns will be addressed promptly. Our team is ready to assist you in resolving any issues you have encountered. To receive assistance, please reach out to our support team at mdphelp@ziniopro.com and provide them with ticket number 1415435. Thank you for your understanding, and we apologize for any inconvenience caused.

Content is great…when you can get it

Beware that this APP will suddenly stop allowing you to access your newest issues. The support team has been very responsive in sending me the issues but cannot figure out what is causing the problem.
Good luck.

edibleaudio

8 months ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1408142 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Long time reader of other magazines but…

I love F&W for its simplicity and its balance between culinary, beverage and trends. I have subscribed to other magazines both in print and virtual but F&W always delivers inspirational menus and ideas.

Theoriginaldomesticgoddess

8 months ago

Response from developer

Thank you for your feedback Theoriginaldomesticgoddess. We are committed to deliver the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at appsupport@zinio.com quoting ref #1406103

Can’t download

I have strong Wi-Fi and it says no connection try again later. I’ve reloaded the app, restarted iPad and nothing. Had print subscription for years and love the content NOT the app. Super glitchy and buggy.

Tracy's Ipods

9 months ago

Response from developer

Thank you for your review, Tracy. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #959778.

Access not available

Not sure what I am doing incorrectly, but the app will not let me sign in nor will it allow me to read any magazines even after I subscribed. Seems like a waste of money to me.

skipod

10 months ago

Response from developer

Thank you for your review, skipod. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1386218.

Can’t download

Tracy's Ipods

a year ago

Response from developer

App problems

Good publication, but terrible support for the app. Each year when you pay/ renew your subscription I unable to get the new magazines. Had the same problem last year.

Good luck with Support!!!!

If you like this publication, save yourself a lot of time and frustration and just get the printed version. F&W is no help, nor is Apple!

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rw murphy

a year ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1317678 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Do not like the new format

The new format of the app is absolutely horrible, all my favorite recipes went away, and I have 6 years worth of them stored! I am not sure whose idea it was , web news is annoying too , I would rather have the magazine with all its previous bells and whistles , favorites, page review, back button...also can’t make an issue purchase ..

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Katia74

a year ago

Response from developer

Thank you for your review, Katia74. We are sorry for the inconvenience caused. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us with more detailed information at mdphelp@ziniopro.com quoting 1368178.