Leave a Review AARP Now
Why? Why? Why?
(Using Latest iPhone). Why? Why does this app not work consistently? Why do I, again, have to log in, over and over and over again, when all I am doing is going between pages? Repeatedly getting “504 Gateway Timeout” when trying to switch games? Trying to see what option I have to redeem my 32,000 points and I click hamburger icon in upper right corner and all I get is flickering and can’t see any options. The box where you try and comment on articles is beyond ridiculous. If you make a comment and you want to edit you have to literally backspace back through your entire comment. There is no way to just drop your cursor and correct a spelling error or make a change if it is beyond the box. This is absolutely THE most frustrating app I have ever used.Show lessFix Your Darn App
Developer Response
Thank you for your feedback, we understand your frustration. The AARP Now v4.0.5 update fixes the issues. If you're still experiencing these issues, please call the Contact Center for help troubleshooting. Also, we'd love to know which games you are experiencing issues with on your device so we can address them. Arietta S.You pay for membership and APP still full of Ads
Hate this app. Would not recommend. Take the option to get the paper copy of the magazine in the mail. Opting for digital is too aggravating.
I hate all the advertisements in the app. If you pay for membership the app shouldn’t bombard you with advertisements! Ads are behind every article you read and at the bottom of the page. They also have paid advertisements that look like regular articles but if you tap on them they launch to a website outside of the app.
Also, the top of the app will constantly have an ad to try to force you to sign up for automatic renewal. It won’t go away even if you’ve already signed up for 5 years! I could be dead in 5 years, why would I sign up for automatic renewal 5 years from now?Show lessPoppySeeds3
The app is terrible
Terrible app to try and navigate. When logged in it oftentimes redirects to my browser. This happens often in Games. Then requires multiple log-ins. There are games that don’t fit in my phone screen. If they’re aren’t compatible why offer them for that device? Often when using the app there will be a banner at the top of the screen to “Get the App” when I’m already in the app. Often redirects to a blank page and you can’t get out even using the Back button. I’ve had the app show I have several messages in my inbox but after clicking, again, just a blank page. The not-infrequent “spinning circle of going nowhere”. Often I feel like I’m just roaming around within the app trying to figure out how to get where I want to go - not intuitive at all. If this was an app that was for something important, like banking or a credit card, there would be no way I’d use it. It really is very poorly designed.Show lessDeveloper Response
Thank you for your feedback, we understand your frustration. The AARP Now v4.0.5 update fixes the issues. If you're still experiencing these issues, please call the Contact Center for help troubleshooting. Also, we'd love to know which games you are experiencing issues with on your device so we can address them. Arietta S.Redesign ruined the app. No longer a useful tool.
I used to come to the app several times a day to watch podcasts, read articles and play games. I used to have to sign in only once a day. Now I have to sign in every time I try to read an article, play a game or try to watch a video. As soon as i open the app I have to sign in. Tap on a story to read…. There’s the sign in screen again. Read the story, close the story and tap on the next one, sign in again. The same for videos and games. Constant sign in for everything I try to do. Articles, podcasts and games loaded almost instantly before the update. Now navigation through the site takes forever. The usual wait now is one to two full minutes for a video or game to fully load and then I’m lucky to get half way through before it either freezes or has to buffer to continue. The app has become more of a waste of my time than a useful tool. Will probably uninstall if it doesn’t improve soon.Show lessCrazyGammie
Good Information, Difficult To Use
I use an Apple Smart Folio with my iPad Pro. This configuration is best supported by the iPad’s landscape mode. Unfortunately, the AARP Now app for iPad only allows for the portrait mode. This is could be considered a “win” for some users that prefer this mode. For others such as myself, this becomes a bit of a nuisance. I would find it useful to have the option of determining which display mode works best for me, as opposed to having the developer decide. If that is not possible, I would suggest that mobile users consider a web version instead of this app.Show lessRACDC
Developer Response
Thank you for your feedback, we are listening. Support for landscape orientation will be included in a future release. Arietta S.App Changed Now Clunky
Unfortunately, the app has changed which I’m all for improvement. I’m not one of these folks that doesn’t like change. I actually embrace it and always looking at bigger and better ways to do things. This one is too clunky. Trying to figure out where the rewards are and how to use them which by the way, I go in every day, I get my 15 points, and you get nothing for those rewards you put in for stuff but nothing ever pans out. The reward system is not very good and if you want to motivate people to use it, there should be some reinforcements like actually having it work and reward you with something.Show lessBoSoxCrazy
Please fix
The latest update is useless, wonder if you all do beta testing before you roll out updates. There are so many issues, too many to count. The pages don’t fit on my iPad, syllacrostic is so small I need my glasses to play. Constantly being prompted to log in and asked to complete my profile-it should all be there since I’ve been a member going on 15 years. And opening multiple Safari windows every time I open something is horrendous. Really enjoyed playing the Games but now it’s too much of a hassle wondering if it’s going to work or not. Take it back to the old version until you’ve tested this on all the platforms and make sure things work. Very sad you’ve taken the enjoyment out of what was a good thing.Show lessLove of nature sounds
App update terrible
I opened the AARP app like I do every morning to find a new updated app and look. It asked me to sign in but when I did, it didn’t recognize my sign in and required me to create a new password. So I created a new password. I hit the sign in button and all it does is spin. I can’t get into my account on the app anymore. It is very frustrating. So I figured I would delete the app and then put it back on my phone which I did. When I went to sign in, it didn’t recognize my information again and it also asked me to create a new password, which I did, and all it does is spin when I hit the button to sign in. I am on the app every morning and this is just ridiculous. I would’ve gave the reading a one, but I can read the stories that are on there and that’s about it. Nothing else.Show lessMaebnormal
Developer Response
Sorry to hear that you are having issues with the app. We would love to look into this with you. Please reach out to us on 18668390463. Arietta S.Great app but….
This is an excellent app for keeping track of my membership, reading the articles, but I took notice recently that a lot of the features are unresponsive when tapped, for example I tap account details the load thing came up and spun quickly then it disappeared and didn’t take my to the account section, it just stayed on the screen I was on, is it a bug maybe?Show lessGhostbuster1983
Wrong info, locations change and keeps resetting
Difficult to use this app as it keeps resetting back to home screen every time you leave it to check out something without closing it. You have to go through steps finding what you were looking at all over again ... if you can remember.
Provided with a wrong non-existent address for Denny's!!!
I have been a member for almost a year and haven't used a single benefit so far. Live events are all offered during working hours. Some of us still work! Location of services with discounts (e.g, oil change) keep changing. Why not make them available in all locations all the time, so people didn't have to check and recheck every time and drive farther than the closest location to them? How is that helping elderly people?Show lessGailaY
