AARP Now User Reviews

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  • Is this 2020 or 2010?

    ‘Cuz this app — the NEW app, replacing two no-longer-supported apps (AARP & AARP Member Benefits), looks like it was designed for iOS 3.
    First of all, a non-Universal app that doesn’t even support landscape and must be viewed at 2X on an iPad is, IMO, pathetic. Who’s advising you on this stuff, some Windows programmer? And Universal is the minimum. No iPad version is just poor policy, especially for an app that wants to be as much as this one seems to.
    But here is what really bugs me: If you are working in the app, filling out a form or registering for something, and need to switch to another app for some reason (e.g., to look something up), when you switch back to AARP Now, it opens back to the home page, all entries one had made being lost in the process. That is completely unacceptable.
    This happened to me just the other day, as I tried to sign up for the driver safety course thru the app (my fundamental error, should have used a browser). I was almost all the way thru, then needed to check something in another app. When I switched back to AARP Now, I was backat the home page as described above. Meanwhile, my credit card was charged, but I cannot find any access to the course, and have not received a purchase confirmation. Because the app reset to home before the process was complete.
    Fix these please…🤔😉😊
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    Developer Response

    Thank you for this valuable feedback. We read every single review and we're eager to improve our app based on member experience. As for driver safety, please give our team a call so we can confirm your account: t 1-800-350-7025
  • I’m Really Tired of Tilting My Head!

    When I searched for the App and saw one for an iPad, I happily downloaded it. I figured, like many of the Apps, it would just ‘accommodate’ to whichever position in which the iPad was being used. I, like many, have a keyboard attached to my iPad. It’s very inconvenient, as well as uncomfortable to attempt to position my iPad for viewing in the portrait position while everything is in the landscape position! Please! These reviews read as if many others have the same issue that I do! Please upgrade your App to be able to be used either in portrait OR landscape modes! If you do, I’d give you a 5.0, just for the relief of my neck and shoulder pain from trying to work with this App in portrait mode!
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    Developer Response

    Thanks for your feedback. Unfortunately, we only support portrait mode at this time. Please feel free to contact us at appfeedback@aarp.orgif you have any other questions or concerns. Thanks again!

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