Leave a Review Talkatone
Issues with getting calls once a while
Overall I am satisfied. But, every once in a while there is an issue with receiving calls. You just simply miss the calls. And in the MOST INCONVENIENT TIME. This weekend I couldn’t receive the scheduled call, even I kept trying by giving it an hour or so. It’s frastrating. I read in their fb account that if I uninstall and install it back, it will gets solved. Well, I lost my number after all since I don’t remember what phone number I used while registering 3 years ago. Now everything is messed up. And I can’t find customers service support number to call. Only email provided, but it’s same like one way communicationShow lessShining Heart
Re-Fix your app
It’s been working well all this while until this recent update when sending messages will need users to type and send then relaunch the app before the message will be delivered 😩brown_007
Very Misleading NOT Unlimited Free
I’ve had this app for several years. Tonight after sending out maybe 6 texts, I get a notification from them saying that I am sending out too many texts and am now forbidden from sending, presumably for good. It says to refer to the “Fair Use” rules but I don’t see any such thing in the terms of use. Regardless; they have no right advertising this as UNLIMITED TEXTS AND TALK when they pull this kind of crap! I see here other people complaining about this same problem and you reply that unlimited only applies to texts or calling to other Talkatone users. I found this in your terms and that’s not how it reads to me. Seems like you just want to force people to upgrade. Not me, I’ve a dozen other free text/calling apps and several google voice numbers as well as my cell carrier Straight from your Terms of Service: “The Talkatone unlimited free texting app will let you message with most U.S. phone numbers. You won’t have to convince your friends and family to download a new app or buy the same phone as you, like with WhatsApp or iMessage. Text who you want for free. Unlimited free texting app. The free texting app will let you message with most U.S. phone numbers. You won’t have to convince your friends and family to download a new app or buy the same phone as you, like with WhatsApp or iMessage . Text who you want for free.”Show lessSugarLove22
Developer Response
Hello,thank you for your review. Please contact us at Support@Talkatone.com so we can help you resolve this issue as soon as possible.Message Failure
This app is beginning to annoy me, this was my best app but now you guys are really frustrating me seriously, my messages keeps saying sending failed, then it works again and says sending failed when I haven’t even reached a daily limitCarder West
Great at first but fair use is so annoying
This app was great at first then suddenly without warning my calls were all going straight to voicemail.
I looked it up (because the app didn’t warn me this happens) and was told there’s a “fair use” policy where if you use it enough it will block you so you can’t make/receive any calls. It doesn’t tell you how many you can have before it will start blocking them nor does it say when you’ll be able to receive calls again.
Can you please put some more information on your website about this because it’s really unclear for people trying to use the app? I’m going to use Skype from now on.Show lessmiss_pisces_2222
Talkatone review
Best app ever. I’ve gone through multiple phones and numbers, but have always been able to keep this one. Also, if you lose your phone you can download this app on somebody else’s and get your contacts and text history. Doing that though can sometimes add the contacts that you have on Talkatone to their contact book on their phone, so be careful about that. One other issue is sometimes incoming calls won’t ring, but you’ll usually get notified that you just missed a call, and can just call them back right away. Lastly, I personally have never paid a cent for this app and I’ve been using it for 6 or 7 years.Show lessJohnny Boy 223
No notifications!
As of the last 3 weeks no notification of call coming in! So many missed calls! Please fix this glitch!diflo73
App not 🚫 working anymore NO SUPPORT!
As a Talkatone Plus Subscriber I have sent HIVE Support request over the past three weeks,Reporting that all incoming calls go immediately to voicemail, and all outgoing calls are terminated on the first ring!
I have credit on my account and paid subscription.I rarely use the app, so fair use policy has nothing to do with it! but when I do need it it’s very important, for receiving calls on this USA no, while abroad.
I reported this to Apple App Store Support twice and they are now investigating it to see if they can get a response from Talkatone.
it’s very frustrating and disappointing to be paying for a non-functioning app to a developer who can’t be bothered to support it! 👎🏻Show lessTouchTech
Disappointed
I had Talkatone for a couple years now. I know apps can have bugs and need a tweak every once in a while, but I haven’t been able to use my Talkatone for a week now. I have reached out to customer support three times. I get the auto messages but nothing is ever done to help me fix my issue. I have deleted and reinstalled the app multiple times. I pay for a permanent number. I even gave it some time thinking it’s a system glitch , it will clear up in a few hours. Nothing… nothing….and not even a call to help me… I’m truely disappointed. This app helped me so much when I was in the hospital with no cellphone service but only wifi… I could always call my elderly mom ( who has the app) and we could keep contact during the hospital stay. Especially useful during the pandemic as you can’t go in with your loved one. This is why I am so upset ! How can the app not work all of a sudden?? I can’t place calls or get them either. When people call I just get a notice of a missed call ! Or a message! I can’t text out anymore, can’t send a pic. Nothing!! I’m so upset! I want to be refunded for the charges to maintain a non working number!! What’s the point of keeping it if I can get my calls right??Show lessWhiteRoseThundr
Sketchy
I was on hold for over an hour waiting to speak to someone important but at the 1 hour 14 minute mark the elevator music stopped and all of a sudden a ladies voice in another language said something😱 I said Hello and the voice said whatever she said a second time, It was not who I was waiting for! Someone is listening to our conversations!!! DONOT use this app! SketchyShow lesstheir listening
