Talkatone User Reviews

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  • Used to be great now it’s unreliable

    Have no idea what has changed but lately it terminates all outgoing calls; incoming get cut off; text bubbles are empty and outside of wifi it just plain doesn’t work. What happened? I’ve used this app for 10 years and suddenly it’s garbage.
  • If I could put 0 I would

    Everything was perfect the number worked and I was able to get my job going with this app since I still don’t have a working phone. Right when I needed it the most, I suddenly could not text out or make calls. I would receive calls and texts but I could not respond or call back. I messaged support and they said it would be fixed in 24 hours and my account had violated some guideline and that I had been sent an email about it. I NEVER GOT A EMAIL ABOUT BREAKING ANY GUIDELINES OR RULES. I sent another email requesting that they look into it. Never got a response. I still cannot make calls or texts. I signed out, uninstalled and reinstalled the app. Still nothing. Now no one will email me back or fix the problem. This made me almost lose out on a job. I wouldn’t recommend this app to anyone if they will not help and it’s unreliable
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  • Worst customer service! "Message failed" error message

    I've been using this app for a while and was working fine before. But for the last couple of weeks I keep getting a "message failed" msg when trying to send msgs. Not sure why I have done anything that may cause them to block me from sending message. I emailed them about it a few days ago, they said I could not send messages for 24 hours,,,why? I have no clue! Anyhow they responded to my first inquiry listing reason I may have gotten blocked. To make a long story short, I have not violated any of there rules which leaves me in the same confused position. I responded to there email three days ago and have been ignored ever since. I have been recommending this app to others but now I regret doing so. They respond to reviews, but for some reason not to emails. I'm assuming because these are public. Not sure what happened to the "talkatone" I knew before... <thumbs down>
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  • Not working

    Since the update I haven’t been getting incoming calls ????
  • Amazing

    I really love this app. I first got it just because my account on discord logged me out and had the “Something’s going on problem”. That was the only reason I downloaded it, but now I have so much reasons why it’s good! This deserves a 5 star rating from everyone!
  • The app censors your words

    It took forever for me to figure this out, but I was getting “message failure” when sending some messages. I finally realized that the app will not send a message if it contains certain words. Weird, but I guess I can understand some words, but it wouldn’t let me send a message with the word “stupid” in it. I was telling someone I was on a flight that got in “stupid early.” I tried sending the message 8 times, and then sent sections of the message, some of which worked and some didn’t. I finally narrowed it down to that one word. I sent the exact same message one last time with every word identical except I changed the message to “very early” instead of “stupid early,” and it worked. I can’t imagine why the developer would restrict a word like that, especially completely out of context. I don’t want to run into a situation where I might be in a hurry and have to figure out which word they find offensive in order to get my text through. If they don’t like “stupid,” then any word could be on their ban list. And it’s got nothing to do with my provider. I use that word and others that are worse all the time and they go through just fine on my phone. Very strange!
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  • May not be what you need from an extra number

    I use this to dial in to a community conference call almost every morning. (My regular phone company started charging extra fees for dialing in to conference call numbers which wasn’t in my original contract, so this was my workaround.)
    -Sometimes (okay, often) the connection is terrible, has static, echoes, disconnects, etc. I would not use this for a work or any type of call where a bad connection would look unprofessional or cause a serious problem. Since the group I’m dialing is a casual one, not at all related to work or anything time sensitive, it’s not the end of the world if I lose my connection.
    -Recently, in addition to the ads at the bottom of the screen, there is a nag screen that blocks the keypad and prevents me from dialing unless I allow tracking. I’d rather not, so I may have to find something else.
    -Last, there is always a little ad saying that you can dispose of the phone number and burn a new one. Seems like it would help if you wanted privacy, right? But it also seems that when I dialed out my full real name is displayed to the call recipient, so there goes the privacy aspect. If you want a private second number I don’t think this would be good for that.
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    Developer Response

    Hi. In using our service, please bear in mind that call connections are highly dependent on internet/data connections. Try using a different WiFi connection. 2] When dialing a mobile number, your name only appears if the number is stored in that device's address book. Some home caller ID's will be able to display the name associated to a Talkatone account. Your email address won't show in the caller ID. We have no way to update the caller ID display. You are free to create as many phone numbers as you like. However, you'll need to use a different email address for each account. You won't be able to switch accounts unless you uninstall/reinstall the app and sign in with the other account's credentials.
  • Use to be my favorite Wi-Fi telephone app

    When it worked it was THE BEST! Since an 'update' somewhere earlier, AFTER it was working GREAT with my REALLY OLD iPad-3, I can no longer use the app on the same iPad-3 because I can't update the iPad to version 12. Unlike a lot of app developers that allow for you to be able to download an earlier version that worked, when I try to download through my purchased apps page, all I see is that d@mn info regarding needing to upgrade my device! I have been trying to contact the company regarding this for about a year now, and I'm getting nowhere. As a result of the above, all I can do is caution people from even thinking about using this companies' apps. It is my opinion that they do not care about the customers' needs, but rather only the revenue that their apps can generate for their coffers. In other words THEY don't give a crap about the customer. End of story.
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  • Worst calling app ever

    They will trick you into agreeing with their rules and then they will own you
  • App doesn’t ring since the update

    App isn’t working since the update the calls don’t come through it’s getting frustrating plz fix this

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