Dee
Stable Platform
Crypto trading made easy
Response from developer
Hello, Thank you very much for your 5-star review!!!! We sincerely hope that our tools will help you get as much profit as possible! We wish you successful trading!
Find a continuous new ways to be sneaky year after year
Response from developer
Hi there, We sincerely apologize for the frustration this caused. We know how disruptive unexpected logouts can be, especially during high‑volatility moments. 3Commas doesn’t log users out intentionally due to market moves (pump/dump activity), but there are cases where sessions can end due to security checks, connectivity issues, app updates, or device/browser settings. Kindly reach out to our support team at support@3Commas.io with information regarding this incident, so we can investigate and assist.
Crypto Market Mania
Stuck on select a country
Grid
Problem
User
However, there is no way to monitor what the bot is doing in real time on a chart or graph when using a Binance sub-account.
If this feature existed, the experience would be much better. Aside from that, the app works well.
Response from developer
Thanks for the honest take, really appreciate it. Glad to hear the setup flow feels smooth for you, especially with the AI tools. You’re right about real-time chart tracking on Binance sub-accounts. That limitation comes from how Binance structures sub-account data and what they expose. The bot still runs fine, but the live visual tracking you get on normal accounts isn’t available there yet. We’ve already flagged this to the product team because a lot of traders rely on charts to read the bot’s behavior. Your feedback helps push it forward, so thanks for calling it out. If you ever want to double check how your bot is acting in the meantime, you can still see full deal logs, entries, exits, and safety orders inside the app. Happy to help if you need a quick walkthrough.
app端很差劲
Worst customer service
Horrible customer service
Specifically “jojo” telling me that a serious issue I’m having after 2 years as a customer is not an app issue. Look elsewhere this team doesn’t care about your service
Response from developer
Hi Alex, we’re truly sorry to hear about your experience. Being with us for two years means a lot, and we understand how frustrating it must feel to have your concern dismissed. Please know this is not the way we want support to come across. We’ve already escalated your case for further investigation so it gets the attention it deserves. If you could reach out again through support and reference this review, we’ll make sure it’s handled with priority. We value your trust and want to win it back.
Horrible customer service
Response from developer
Hi Alex, we’re truly sorry to hear about your experience. Being with us for two years means a lot, and we understand how frustrating it must feel to have your concern dismissed. Please know this is not the way we want support to come across. We’ve already escalated your case for further investigation so it gets the attention it deserves. If you could reach out again through support and reference this review, we’ll make sure it’s handled with priority. We value your trust and want to win it back.
Not worth it!
Response from developer
We’re very sorry for the trouble you experienced, Matthew. Billing issues and technical errors should never interrupt your trading, and your case shows us where we need to improve. Please reach out to our team at support@3commas.io so we can investigate fully.
Review
Amazing!
Response from developer
Amazing to hear you’ve been with us for 4+ years, Epsilonfu. We’re glad 3Commas makes trading easier and even helps with tax organization. Thanks for trusting us all this time. Join our community here: https://t.me/Community_3Commas
Best app I have ever used
Response from developer
We’re thrilled to hear this, buxxx69. Knowing you’ve found real value in premium and that it pays for itself many times over is exactly what we aim for. Thanks for your trust. Join our community and trade with us: https://t.me/Community_3Commas
Bot
Crypto trading made easy
Response from developer
Hello, Thank you very much for your 5-star review!!!! We sincerely hope that our tools will help you get as much profit as possible! We wish you successful trading!
