3Commas User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral10.5% of reviews
Negative experience47.4% of reviews

~ Based on 57 written reviews from the US App Store.

What users say

Is 3Commas Safe?

3Commas: Crypto Trading Tools appears safe based on user ratings. AppsHunter Safety Score for 3Commas is 93/100.

This assessment is based on 732 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.3% of ratings point to a safe experience
3.6% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 732 App Store ratings for 3Commas.

Is 3Commas Legit?

3Commas: Crypto Trading Tools appears legitimate, with a few gaps. AppsHunter Legitimacy Score for 3Commas is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dee

I don’t like the limit on using the AI tool.. what the point of that!?!?

Stable Platform

I just started using it for the first time in my crypto portfolio exchange I hope to see some success with this project soon as possible. Thanks

Crypto trading made easy

Trading crypto is a breeze with 24/7 access, and you'll love receiving notifications whenever your trades are profitable. Setting it up is quick and straightforward, helping to ease any trading stress. Just set your parameters for automatic trading, and feel free to adjust them as you go for more successful trades.
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Response from developer

Hello, Thank you very much for your 5-star review!!!! We sincerely hope that our tools will help you get as much profit as possible! We wish you successful trading!

Find a continuous new ways to be sneaky year after year

They’ll log you out anytime there’s a coordinated pump or dump. They’re sneaky, their tools don’t work sometimes conveniently against your favor. Apple even keeps downgrading their options on App Store reflecting the same sentiment

Response from developer

Hi there, We sincerely apologize for the frustration this caused. We know how disruptive unexpected logouts can be, especially during high‑volatility moments. 3Commas doesn’t log users out intentionally due to market moves (pump/dump activity), but there are cases where sessions can end due to security checks, connectivity issues, app updates, or device/browser settings. Kindly reach out to our support team at support@3Commas.io with information regarding this incident, so we can investigate and assist.

Crypto Market Mania

I’m a professional market maker for a Dubai bank and 3Commas is industry grade tech. Given the right strategies this platform can make you over 100% pa while you sleep (99% automated) which allows you to focus on the rest of your life. It plays a significant part of my wealth building strategy, allows me to help others through my Telegram and crypto groups where I help people for free, and they are continually updating the features, strategies and functions. The team who build it are obvs smart, passionate and continually striving to be the market leader.
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Stuck on select a country

Won’t let me open up the select a country option

Grid

I try to use the grid bot don’t work error code always happens I don’t know if I did something wrong or

Problem

“The Country of Residence field does not render during onboarding — no dropdown or input appears on desktop or mobile.” as a result, I cannot install the program

User

The app is good overall. It offers many options, and the AI makes bot setup very easy.
However, there is no way to monitor what the bot is doing in real time on a chart or graph when using a Binance sub-account.
If this feature existed, the experience would be much better. Aside from that, the app works well.
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Response from developer

Thanks for the honest take, really appreciate it. Glad to hear the setup flow feels smooth for you, especially with the AI tools. You’re right about real-time chart tracking on Binance sub-accounts. That limitation comes from how Binance structures sub-account data and what they expose. The bot still runs fine, but the live visual tracking you get on normal accounts isn’t available there yet. We’ve already flagged this to the product team because a lot of traders rely on charts to read the bot’s behavior. Your feedback helps push it forward, so thanks for calling it out. If you ever want to double check how your bot is acting in the meantime, you can still see full deal logs, entries, exits, and safety orders inside the app. Happy to help if you need a quick walkthrough.

app端很差劲

app端很差劲,和网页端对比,app端不容易操作,显示也不够直观,其实你们直接把网页端复制并优化操作就可以了,不需要创新。app真的设计没有网页端好。

Worst customer service

I got scammed and all of my crypto has been stolen. Every single dollrers

Horrible customer service

Update: customer service still ask g if I need support and the bug has cropped up again and again…I’m looking elsewhere and I suggest new users reconsider.

Specifically “jojo” telling me that a serious issue I’m having after 2 years as a customer is not an app issue. Look elsewhere this team doesn’t care about your service
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Response from developer

Hi Alex, we’re truly sorry to hear about your experience. Being with us for two years means a lot, and we understand how frustrating it must feel to have your concern dismissed. Please know this is not the way we want support to come across. We’ve already escalated your case for further investigation so it gets the attention it deserves. If you could reach out again through support and reference this review, we’ll make sure it’s handled with priority. We value your trust and want to win it back.

Horrible customer service

Specifically “jojo” telling me that a serious issue I’m having after 2 years as a customer is not an app issue. Look elsewhere this team doesn’t care about your service

Response from developer

Hi Alex, we’re truly sorry to hear about your experience. Being with us for two years means a lot, and we understand how frustrating it must feel to have your concern dismissed. Please know this is not the way we want support to come across. We’ve already escalated your case for further investigation so it gets the attention it deserves. If you could reach out again through support and reference this review, we’ll make sure it’s handled with priority. We value your trust and want to win it back.

Not worth it!

3Commas worked well during the free 2-week trial. They automatically charge your card for the full year ($455+) after the 14th day, which would have been fine if their website worked. The bots I had set up could no longer be edited and I was unable to create new bots because of an internal site error that said “Something went wrong. We haven’t been able to pinpoint the cause of this error.” I reached out to customer service, they made me record videos of the error, open up coding on my screen and eventually (after 5 days of asking them to help) said “there is no issue on our end.” I removed my wallets and cancelled my services with them. Use any other app to avoid this headache. They clearly do not have proper tech support on the backend and def not worth the cost.
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Response from developer

We’re very sorry for the trouble you experienced, Matthew. Billing issues and technical errors should never interrupt your trading, and your case shows us where we need to improve. Please reach out to our team at support@3commas.io so we can investigate fully.

Review

A little expensive but works great

Amazing!

I’ve been using this platform for over four years. It’s easy to use and helps me keep things nice and neat for taxes.

Response from developer

Amazing to hear you’ve been with us for 4+ years, Epsilonfu. We’re glad 3Commas makes trading easier and even helps with tax organization. Thanks for trusting us all this time. Join our community here: https://t.me/Community_3Commas

Best app I have ever used

Most useful and powerful trading tool I have ever used. I gladly pay for the premium service and it is money well spent. Pays for itself many times over. I have never left a review for an app but felt motivated to because of how great this service is. No complaints whatsoever.

Response from developer

We’re thrilled to hear this, buxxx69. Knowing you’ve found real value in premium and that it pays for itself many times over is exactly what we aim for. Thanks for your trust. Join our community and trade with us: https://t.me/Community_3Commas

Bot

The AI not bad when you find the right bot

Crypto trading made easy

Easy to use to trade crypto 24/7 and get notifications when your trades make a profit.

Response from developer

Hello, Thank you very much for your 5-star review!!!! We sincerely hope that our tools will help you get as much profit as possible! We wish you successful trading!

Best trading bot

The best