BOK Financial Mobile Banking User Reviews

BOK Financial Corporation

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App needs more options for payment

Online system needs adjustment to be able to make payments less than the current amount. Getting paid bi weekly is tough enough, being able to change payment amounts would be helpful. The phone system is even worse when entering a payment different from current it always says it’s greater than or equal to current payment and it’s not.

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120!$

2 months ago

Response from developer

Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to us directly at socialmedia@bokf.com or 1-844-517-3308?

Scroggins Family

We are brand new to the BOKF realm but from what we have experienced thus far, we’ve NEVER been happier!!! A big shoutout for our new Personal Banker Kassandra Colin-Rivas at the Fay branch, Thank You for all the help!!!

Adskps1980

7 months ago

Thank you

I access a lot of websites, and yours is the best! It’s well laid out, easy to understand and easy to use! Thank you!

Don’t makeitdifficult

9 months ago

Great App

I rarely have a problem with this app. The only reason I’m giving it a 4 stars rating is because, every now and then the app has a problem recognizing the back of a check when I’m trying to deposit it. There’s been a couple of times I’ve had to go to the bank in order to deposit checks.

K Heck

a year ago

Love it

Love the way you can move money around, Zelle is awesome.
Bank of Texas makes it easy for us old people

pickles0the0cat

a year ago

Bill pay

Bill pay does not show me the check number unless you log in on a computer and drill into the transaction! Very frustrating

ScaryGary7

a year ago

Response from developer

Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at socialmedia@bokf.com or 844-517-3308.

Missing standard functionality

App seems like it is from 2015. Registration took forever, doesn’t integrate with iOS pwd manager or its default copy/paste function, makes you re-enter all registration values if the username is in use (after submitting). Finally got through that mess & I can’t enroll in auto-pay because the form won’t let me scroll to the bottom to accept terms & submit. My loan was transferred to BOK without consent, but I’m so glad I don’t bank here. Avoid it, if you can.

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Rebalish

2 years ago

Can’t label checks

I switched from Bank of America to Bank of Oklahoma because of quality of service. But when I found out I couldn’t label my checks on line I stopped transferring funds to BOK so I could use the BOA checking.

When BOK fixes this I will complete my money transfer.

Gloglo53

2 years ago

Response from developer

Thank for letting us know about this experience. Please email us at ebclientsupport@bokf.com with your name, phone number and will contact you shortly.