Libon User Reviews

Top reviews

Thanks. I have retrieved my account

Thanks so much for your reply. I have retrieved my account and my mins are all intact. Truly appreciated. This was and is still the best calling app. Great value for money. I really suffered this few days when I couldn’t log on. Had to top up like £60 from two different apps, I downloaded on the App Store. With £20 credits, you can only talk for like 14mins and it’s gone. Tried the next one with another £20 and spoke for like 8mins and they charged 2 euros as vat. I was so stressed. Then went to white calling app whom I have been using for years before Libon, and soon realised the difference. Had to top up twice £10 each.
I really love this Libon app as it does understand that we need to be speaking to our family back home. And it give us sufficient time to speak with just a little amount of money. Especially for people like us who have business back home. Thanks ever so much.
Show less

Response from developer

You're welcome :)

I can’t use on iPhone 14

It says my number is Not compatible for this but on all other devices I can use this .. please help

Response from developer

Hello, For login issue, you should contact our support team. You can reach us by mail contact@libon.com

Terrible

Tow months in the row i purchased the service, not one of my calls went through . I contacted customer service through email and they didn’t care to reply. It was ok before but now it became a scam, they take your money but don’t honor the service. Definitely a scam

Response from developer

There is no scam here. Sorry if you encountered issue during your call. For any issue, support team is here to help you. Check you app and go to Profil - Help to reach us

They keep decreasing minutes and canceling cellphones companie’s minutes

I used Libon to call my family in Guinea. Before, it was 50 minutes for $20 and they used to have orange and Africa minutes to call Guinea. Now as they’ve seen I buy more of their credits. They have decreased that 50 minutes to 40 minutes with the same price. Also, they have canceled Orange & Africa as those have minutes cheaper than Guinea’s minutes. So that, I can buy Guinea’s minutes only. I think this is very dishonest and greedy. Therefore, If Libon doesn’t stop this, they going to end up loosing clients.
Show less

Not working

Whenever I try to place a phone call it disconnect right in the second before ringing, every time I had to delete the app and reinstall it to be able to make a phone call.

Enjoy

Bonuses

App crashes

I really enjoy the app
But after the last update it always crashes and not opening
I have iPhone X

Response from developer

We are sorry to hear that... 🙏 Please reach our support team at support@libon.com so we may check the issue

Avis

Bien mais trop cher

Response from developer

Pour être tenu au courant de nouvelles offres, n'hésitez pas à nous suivre sur Facebook ! De plus, n'hésitez pas à contacter notre support pour voter pour votre destination préférée sur laquelle vous espérez une baisse de prix ;)

Not working

It wont even let me register my number. Kept on saying my number is not compatible.

Response from developer

If you have an issue to register, contact us by messenger or contact@libon.com. We’ll help you

Poor service

I am having a problem to log in that I used to used app for several times and then now kept saying that my number is not applicable and nobody is helping. I am so annoyed

Response from developer

Hello, First of all, please update your app to the last version and try to login again. You can also contact our support by Messenger or by chat ( https://help.libon.com/en/) for solutions.

Alternatives to Libon