Leave a Review RemotePC Remote Desktop
Poor service
In May of 2021 We tried to fix an issue with getting on remotely to our host computer. We attempted to get help by phone, which was no help. The person didn’t have a clue how to help. We also tried to get help through e-mail. We received a response to have us go to a website to find our public IP from the computer we were accessing from to the host computer. It was not a public IP so there was not one. We attempted to explain that and get help. We did not ever receive a return response. So we just waited out our two year paid service we could not use, because every time we attempted to contact by phone, we were put on hold and never anyone getting to our call. Then just two days ago, we decided to give it one more chance. We paid a renewal fee and even with new computers tried it again. It worked and we were pleased it finally did work. But today, when it was attempted to remotely get on the new host computer the same thing happened like last year where it just kept having the connection waiting but never connecting to see the computer. Crazy thing is, I could restart the computer remotely, but could not connect and see the computer remotely. I wish we could have been able to get help on this, but once again the phone service never goes anywhere. You sit on hold and never get a representative or customer service response.Show lessDeesJam
It works
Use it constantly to access my home computer when out of the house. It provides immediate access to my Pc from anywhereMontes8
Arrow keys
This is a really effective program and has saved me from many trips to the office.
I am on an iPad remotely connecting to either Windows 10 or Windows 11 PC.
I wish there was a way to get my iPad Magic Keyboard’s arrow keys to work on the remote machine.Asinglamd
Simple to use, fair pricing
App works well. Does want you want it too. Could use some navigation improvements, but overall it’s a five star app.4Nocturne
Awesome App
This app makes traveling so much easier. I can access my computer from my tablet, phone or friends computer when I’m away from home. I access my work PC when my boss needs emergency help when I’m not in the office. Being able to switch to a second monitor on my PC is a great feature..Nuclearburn
Email can only ne work under one company
The app is good but if you are an IT support multiple companies then you can’t, your email only allow for single use, or under one enterprise account. If you want to support two or more you need to have more email The app is good but if you are an IT support multiple companies then you can’t, your email only allow for single use, or under one enterprise account. If you want to support two or more you need to have more email account for each enterprise license, I hope it can be update. for each enterprise license, I hope it can be update.Show lessBrian 7737
Does the job
Decent Remote Desktop app. Disconnects every now and then, but overall i would say it’s quite stable. I wish i could you the up, down, left, right arrows on iPad Pro Magic Keyboard, but alas it seems like not. Additionally, it would be nice if it had a type of tablet mode for scrolling the available touch scrolling isn’t as slick as an ipad or Samsung tablet. Overall it does what i need it to do so im content.Show lessfrankie_v.
If only it worked for all keyboards
The software is well designed overall, but, unfortunately, pressing the cursor keys on the Magic Keyboard for IPad is not translated into cursor movements on a Windows host and this bug has not been fixed for months.kmwittko
Ok for most
App and PC app is great when it comes to ease of setup and use. Definitely better than RDC. Major issue I have is connecting to any of my PC’s with multiple monitors. For example I have two PC’s with four monitors each. When I remote in and try switching between monitors I can only view what is on the monitor. I can not interact with anything that is on the screen including the PC’s taskbar. This seems to be happening with the third and fourth monitor.Show lessNva1233
It’s buggy, but useable
I, too, have issues with the connection dropping, but it typically reconnects automatically. Annoying, but not a deal killer. I can’t say whether it’s my internet connection or the software. My PC at home is connected via wifi, so it could be on my end. I would connect via ethernet if the router was in the same room. One star off for that.
I use a Logi SlimFolio on my iPad and several keys don’t work. No Ctrl-C, Ctrl-V, etc. The arrow keys don’t work. I have to bring up the onscreen keyboard for those functions, all of which work perfectly in Remote Desktop. If free Remote Desktop can make it work, I expect RemotePC to make it work. Another star off for that.
When I contacted tech support for help, they sent me generic instructions that apply to the desktop version of RemotePC (that I had already found long ago on the support website), not to the iOS version.
All that said, I’ve been able to use my PC while on vacation via my iPad, so it does work.Show lessFrustrated in Houston, TX
