Leave a Review RemotePC Remote Desktop
No ready for the real world
I used LogMeIn for 10 years until they priced themselves beyond what I could pay. I went to ScreenConnect 5 years ago. They too had a price increase recently so I decided to switch my systems to RemotePC. Half of my Windows XP machines have not yet been able to connect. The software didn’t fully install and the uninstall won’t remove RemotePC. So they are in limbo until fixed. My Windows 10 systems have connected but are not always reliable. I am regretting my switch to RemotePC. I should have stayed with ScreenConnect and paid the increase. My time is worth something. I’ll give it another month and if it’s still not working right I’ll be looking for a refund and switching back. So far customer service is not very attentive to making happy customers.Show lessFrank02055
After trial, the problems begin.
Awful service.
The trial service worked flawlessly. As soon as that ended, and I paid for service, the problem started.
A week in and I have not been able to use it at all. Their customer support has been a joke. I’ve been bounced between email and chat, and my problem has not been solved. About 3 days ago I asked for my money back, and was ignored. Still no reply, and no service to this day. And no refund.Show lessSe Yua
Nice idea but…
First, I’ll admit that I’m not an IT guy. However, I don’t think I should have to be in order to use a Remote Desktop tool. Part of my issue is Remote PC, the other is Windows 10 and the Microsoft Surface Studio. Windows seems to find a way to overly complicate things. There were about 5 different options that I had to check for my Surface to remake woke for remote access. I checked all of these boxes and after 1 hour, my Surface disconnected from the internet and could not be reached. When I was able to connect remotely, the application would freeze on the Windows lock screen. Eventually after a series of glitchy graphic displays I was able to see my desktop, but then everything became extremely sluggish. I did contact RemotePC and they suggested having a 3rd machine that can wake the other PC, but unfortunately their support references show an outdated Windows interface. Bottom line, someone will get rich when they introduce a remote access tool that’s actually simple to setup.Show lessAMBS1981
Great Program at a decent price
I was looking for a way to connect to my computer over the internet. I was using Remote Desktop but it was difficult to know my ISP public address all the time. This program it’s very easy to use and controls my computer very well. The only thing I would request it’s that they add the mouse functionality to work with the app with iPad. I am able to connect a keyboard and a mouse to the iPad, but I can not right click with the program. Hope it gets added... Otherwise a great program to access your computer remotely.Show lessKAS89
Docs
It has made working on documents and emails much easier through the phone.Tramel Rouchey
Control from office
I can change values and manipulate everything in the program from my phone just like I was sitting at the console at the plant. Huge time and money saver for labor durring off hours.Earlean Juanes
Love it a lot
I love this so much. I manage my household headless projects and over wifi anytime at leisure. There is no lag, no dropped connection, view quality is great, and the controls are great for all devices. Thanks for the great tool!Gionna Lavielledw
Great
It's a very reliable, straight forward way to control all of your devices on a network. Control my computer from around the house using my phone or tablet.Jyshaun Sacazefw
Happy customer
Exceptional app really. Fantastic! I can literally go on my computer wherever, whenever. Does lag in a game though. Otherwise outstanding, exceeded my expectations dramatically.Deserie Gergusto
Friendly Available Support
I am NOT an enterprise ap user having installed remotePc on my ipad and iphone.
I called asking if and when I could connect my ipad to my iphone. Saying it would be good to launch an app on my iphone with the ipad viewing the desktop on the iphone.
This feature is being developed! So we should have an update coming. I want to use a gimbal for photographic video with the installed application software pointing the camera and ‘force motion’ or tracking vid blogger stuff!Show lessJftman1953
