Hard to find stories that you know exist
Stories on the main website and in the printed paper don’t show up on the mobile version. Eg The news obit on Polly Paddock. Just one example among many. Is someone not tagging stories correctly? Or is someone curating (not especially well) what shows up on the app?
Worthless
I can’t read the paper anymore. When I open the app two panes come up and I can’t close either one. Im Forced to read the articles that show to the left and can’t read the paper as if I were holding it. I am very tech savvy and this has me screaming at the screen. God help my husband . He just quit trying and goes to Facebook for news. We will cancel after this renewal ends.
Show less
Charlotte Observer Poor Service
I have been a loyal subscriber of the Charlotte Observer for over 20 years. However I am now so frustrated with the observer that I am going to have to find another news source. I subscribe to the paper delivery and have tried to move to the online version but their app does not work with my iPad. The paper delivery of the news paper has been gradually diminishing week after week. Despite my constant complaining I am now only receiving the Sunday paper and have been forced to the online version for all the other days. The online version works on my iPhone but it is difficult to read the entire paper on my phone.....so I either continue as is and go blind or I find another news source that is comparable with my iPad.
Show less
One Star is One Star Too Many
This app for the respected and widely read “Charlotte Observer” is a disgrace to the newspaper. It is cumbersome, difficult to use, frustrating and reason enough to drop my subscription. From the other comments currently listed on this page, it seems that you have to go back over a year to find a positive evaluation. Since that time, every rating is similar to mine. Why are these problems not being addressed? My recommendation: Simply go back to the original Olive program....it worked perfectly.
Show less
Frustrating difficult app
Your "improvements" to your app now make it very difficult to get into the app (password required every time I want to read the paper) and once in, I can't click on an article and right scroll to the next article as I could do with your prior Olive software. Your improvement went backwards, making the paper harder to read and navigate. Even your review star system is backwards. I select one star, and it accepts the selection as five star! Selecting the star on the right side would normally be the starting place, the unit column, in case you forgot your elementary education.
Show less
Unstable, hard to navigate, so frustrating....
I’ve been an Observer e-edition reader for years and no longer get the physical paper delivered because the former “Olive” software worked great. This new software is HORRIBLE. As a paying subscriber the sign in process is clumsy and doesn’t keep you signed in. There are frequent screen freezes. Printing the daily crosswords (you HAVE to print it to work the puzzle) is about a 6 step process. About half the time I can’t even get signed in and I cannot read the e-edition at all. I loathe reading the paper now because this software is a MISERABLE experience. Many of my neighbors are having similar experiences. I’m using a new iPad so it seem unlikely it’s a device/browser problem.
Show less
Anything less than one star.
When we first started using this app at least two years ago it worked. Now I can tap on it and I get a blank page. Now two of us read this on our iPad at breakfast. Lately my wife can get the paper while I get a blank page. Last week it was my paper that came in but my wife received a blank page. We read the Washington Post and NY Times, they always work, but not the Observer.
Show less
New version (late ‘19)
The “new” Version of this app, that came out late ‘19, is terrible. It works slow and stutters when advancing to the next “print replica” page. And same thing applies to maneuvering around on a single page. This problem is present on both my iPad and my MacBook Air and is not a problem with my home WiFi, because it behaves the same when I log onto any WiFi, anywhere. The old version wasn’t great, but it surpassed what I am getting out of the new one.
Show less
Replica Version is Awful, if you can even find it
This new app is awful, can’t find anything without digging. And I can’t get the replica version to load most of the time. If I am lucky enough to to find and load it, the content gets very blurry when you click on it and takes a long time to focus. THIS IS NOT AN IMPROVEMENT! Please go back to the previous replica version which at least worked!!
Show less
This version so much worse than last
The CLT Observer app keep getting worse. I like to download the paper to read on my frequent flights. With the latest, I can even open the downloaded version without a WiFi connection. I also can’t zoom in on an article. The last version had some issues, but much preferred it over this one. Please bring that one back!
Show less
