VH1 User Reviews

VH1
VH1
Viacom International Inc.

Top reviews

Leave a Review VH1
  • Waste of time

    I pay for my cable service so I don’t understand why after signing in that there’s like 20 commercials for a 40 minute show. If I get a text or a phone call the show starts all over again and I have to sit through the whole show all over again. Total waste. Other apps that I use on a daily like tlc and lifetime don’t give this trouble. Don’t waste your time with this app.

    *****update
    I understand that this app is ad supported however it is not free of charge because I have to sign in to my cable account that I pay for in order to view your shows. It seems like your response to my first review and to many others is bogus. This app isn’t worth the free download. There’s a ridiculous amount of commercials and it doesn’t save the spot. If you receive a phone call or leave out the app for any reason the show will restart and you will be forced to sit there and watch it all over again. No one is looking for a nonsense response just fix the app. It clearly needs the help based on previous reviews.
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    Developer Response

    This is VH1 App Support. We understand that ads are probably not the reason you come to the app. Our apps are ad supported and being ad supported means we can keep a lot of our content available to you free of charge. That said we are always experimenting with different advertisers and types of ads to create the best user experience. We would appreciate your feedback so we can best understand your experience on our app. Please email us at vh1appsupport@vh1.com!
  • Love it and hate it

    I absolutely love the ability to watch my missed shows anywhere or anytime; however, since my update whenever the phone is locked or I switch between screens I have to start over from the beginning of the show. That is so frustrating having to find your spot again each time it happens. I didn’t have this issue before and LOVED using the app before this glitch. Please change it back so that our shows will stay at the spot where we left it.
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  • What Happened

    This app was wonderful but now it’s not going so well. I can’t access the shows because it says locked even though I’m connected. I can no longer use Comcast because it’s not in the provider listings. I’ve been using this app for a very long time and when it was just the purple version it worked spectacularly and now it’s becoming garbage. Fix being able to continue the video if you exit the screen. No one wants to have to sit threw 7 commercials multiple times. And please do not send the that automated response about how concerned you are. Just fix it.
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  • It could be better..

    This is the main way I watch my shows. But this app has major issues for me. While I'm watching a show, sometimes I have to exit out for a moment and once I go back to continue watching, it either starts over from the very beginning or it makes me watch commercials again. And then I have to watch another commercial once the regular break comes up. I'm also trying to watch an episode now and it's telling me "the video is not found or no longer available due to date or rights restrictions". This is a brand new episode that just aired yesterday. None of the other apps that I watch my shows on, have this problem. Please fix this. It's really annoying.
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    Developer Response

    This is VH1 App Support. We hate to hear that you're having trouble streaming content in the app! We would like the opportunity to troubleshoot this issue with you. Please email us at vh1appsupport@vh1.com with your device information for further assistance. We are here to help.
  • Glitchy

    The developers need to step their game up. When you use screen mirroring to Apple TV it gets really glitchy especially regarding commercials. Hangs are common, and you have to restart the app during each commercial break. And to make it more annoying, they have the volume low for shows so when commercials come on they are super LOUD. And there’s these other commercials that are low budget and some are basically web banners. What’s up with that?

    Even when I’m not mirroring to my Apple TV the commercials would repeat 3 times in a row in some instances. Very simple testing would have exposed such a basic glitch. 3 stars until the team at VH1 gets their game right. Big company with novice level app. Sad!
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    Developer Response

    This is VH1 App Support. We hate to hear that you're having trouble streaming content in the app! We would like the opportunity to troubleshoot this issue with you. Please email us at vh1appsupport@vh1.com with your device information for further assistance. We are here to help.
  • Problems

    I’m a long time user of the application but I have problems with the streaming and the commercials I understand there being a lot of them but they are all the same and that gets old also I have a problem with the most recent episode of black ink crew Chicago it only says it’s 12 minuets when I go to cast it because I have chromecast it isn’t the full episode which is preventing me to indulge in my usuals television line up this isn’t fair as a costumer and it needs to be fixed other than that the app is great
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  • Upgrade terrible

    This current update is freezing and does not connect to the Apple TV as fast as before. It opens up with very slow streaming even when my bandwidth has a full bar. It freezes up and repeats ads for 5 minutes. There’s a glitch in the ad part that you all need to fix. This update doesn’t really impress me. I’m giving it 2 stars because this app should be performing better. You all should have created an app for the Apple TV also and not just for IPhone/IPad. Luckily this app is connected to my cable bill and not a standalone like HBO NOW because I would have cancelled my subscription with all these new glitches.
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  • Love/ Hate Relationship

    I personally love VH1 and all of the shows that it airs. I personally don’t always have the time to watch my favorite shows live which is why I downloaded the app. I’ve have the app for well over 6 Months and honestly no matter how many times there’s an update the problems never seem to get fixed. Often times in the middle of watching a show the sound will cut off and video will just play on its own, when I try to rewind I get hit with a bunch of commercials I don’t feel like watching. Speaking of commercials, this app plays too many of them & they all seem to be the same exact commercials that honestly gets so tiring. With this new update, if I were to accidentally lock my phone or interrupt the show in any way the entire thing starts over from the beginning and as I fast forward I have to sit through the same boring commercials. You have to have a lot of patients when dealing with this app but truth be told it’s honestly easier to just watch a show live on tv.
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    Developer Response

    This is VH1 App Support. We hate to hear that you're having trouble using the app! We would like the opportunity to troubleshoot this issue with you. Please email us at vh1appsupport@vh1.com with your device information for further assistance. We are here to help.
  • BE AWARE OF THIS ISSUE**PLEASE FIX

    This was a 5 star app until a couple days ago. All the sudden it just started to stop working after about a minute. Won't cast anymore. Starts kicking back to ads after a minute then pauses then says network has failed and goes back to Vh1 standby screen. I've tried deleting and reinstalling, changed my device from iPhone, ipad, and laptop, have no problem with other channels, tried casting onto another chromecast on a different tv, and even left a message to customer support from within the app. I know this app has the potential to work flawlessly. What is the time frame this will be fixed?? Please don't respond with some generic response.
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  • More ads than anything I've ever seen.

    One hour long program I had about 5 breaks it feels. I get that it's same breaks I would have live on TV but those commercials aren't each 100 seconds or more long. I've never felt like I spent more time watching commercials than I did the show. Could be that it's the SAME 3 or 4 ones over and over but it's too much. I use app to watch lots of shows on lots of networks but never felt like it was as much as with this APP. Maybe toward the middle/end of show lower the ads clearly I've sat through them already. You guys need to work something out, especially since I'm logged in with my cable provider that should limit the commercials when compared to someone watching the free episodes. OVER COMMERCIAL THOSE GUYS.
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    Developer Response

    This is VH1 App Support. We understand that ads are probably not the reason you come to the app. Our apps are ad supported and being ad supported means we can keep a lot of our content available to you free of charge. That said we are always experimenting with different advertisers and types of ads to create the best user experience. We would appreciate your feedback so we can best understand your experience on our app. Please email us at vh1appsupport@vh1.com!

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