Private Photo Vault User Reviews

Reviews Summary

Top reviews

Safe and Secure

Great hassle free App to keep your “special” pics private and tucked away from prying eyes. The bonus of being able to set up two folders with different passwords is beyond brilliant. You can have one set up with your everyday password, so if your partner snoops on the App, they just think it’s a photo saving App. But in the second folder, with your secret password … we’ll, that’s where all the super naughty stuff is you share with playmates 😉 🔥 Five stars ⭐️ ⭐️⭐️⭐️⭐️
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Great

Just got this and it lets you put photos into albums as you add them so much easier to find them. Also does Live Photos exactly same way as iPhone. Free version is limited to one device so to keep all photos you will need to make sure you manually put them on new device to save them. But looks like you can store as many photos and videos as you like and put them in albums to make it easier to find them. You can’t recover deleted photos on free version so keep them somewhere else to make sure you don’t lose them.
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Latest updates were terrific

Finally updated with crucial bug fixes on album deletion issues, less app crashing and adding photo counter. Terrific!

Very responsive customer support, great app

When iPadOS 18 was released, the “gesture” support for locking away content stopped working - trying to enter gestures just moved the screen rather than swiping the gesture. This rendered the content 100% inaccessible. I contacted the developer, they said, basically, “that’s what happens when you use stuff that’s a bit advanced - sorry” but then the latest release has totally fixed the problem. Wonderful, and everything works really well again. Brilliant!
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Finally

This app lets you do what you want for a change does exactly what you want it to do doesn’t keep bothering you all the time but still let’s you lock away pictures that may be of a sensitive nature but also documents u want to have close by without out anybody being able to read unless you want to share it is a wonderful app
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Multiple uses

I can see how this can be used for keeping things from your spouse.. but also on a professional level, at work I have to use my personal phone device and number. My phone bill plus some is included in my salary, however I still prefer this from having the responsibility of having a second phone. This app I use to keep personal photos separate from work related photos. I can hand over my phone to a co worker for something without the worry of them getting access to a photo or video that I don’t want them to see, or “accidentally” or truly accidentally share or erase etc. so I use this to keep my spouse and family and very personal images videos and stuff from coworkers, but it has multiple uses! You can create a “fake” password in which you can give a gf/bf spouse access to and they believe that that is what you have in this secretive app. While with a second password you can save other images.
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Forgot my password

This is a good app I really love it . But I forgot my password I don’t know what to do it’s been one year I haven’t use it I forgot what should I do please can someone let me know please?…
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No File Management Abilities

Great app and Ive been a long term user but frustrated by its inability to sort files within folders. PLEASE developers enable file sorting using various criteria, including by Import Date, Creation Date, Size, Type, Video Length to name a few. Even if this was a Premium feature it would make the Premium version even more attractive to power users or people with large collections. Thanks for listening…
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Good but with niggle

Generally I like this app it does what it says it will and when I ran short of cloud memory and contacted them to try to arrange more they generously boosted it out of goodwill. The niggle I have the app on both my iPad and IPhone to save using the passcode every time I have it set for touch activation on the IPad and facial recognition on the phone frequently on the IPhone after accepting facial recognition it still asks for the passcode but won’t let me in I end up having to delete the app and reinstall and it’s getting really annoying hence four stars.
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Response from developer

Sorry about any issue, when this happens can you just force quit and reopen it to get it working?

Needs An Update

I have had this app for several years now, & through 3 different iPhones, never had a problem, now it’s crashing & I can’t even get to anything before it crashes! Just needs a good update! Also having trouble with the new cloud features, I pay annually for the cloud feature, & I’m just now using it to transfer my media to my new phone, but it’s very slow to come over, it’s been about 2 weeks now, & all of my photos & video have yet to come over to my new phone! I have another 2 weeks to turn my old phone in for a credit, or I lose it. So that’s something to look into. Also I have photos & videos that won’t play, or export back to my phone. Basically they are lost to me! They appear as available, but they won’t play or the view as a black blank image! And some of them are sentimental, so now I’m nervous about storing my photos there? So after all these years I may be deleting this app, if there is not a feasible update! Also the app developers need to be quicker to respond to emails! I understand you are busy, but these are our memories. 3 weeks is an unexceptionable response time!
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Response from developer

We apologize for this experience. We would like to speak with you to better understand the problem you encountered. Please contact us at https://privatephotovault.com/support so we can help resolve this issue. Thank you.

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