Private Photo Vault User Reviews

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  • Multiple uses

    I can see how this can be used for keeping things from your spouse.. but also on a professional level, at work I have to use my personal phone device and number. My phone bill plus some is included in my salary, however I still prefer this from having the responsibility of having a second phone. This app I use to keep personal photos separate from work related photos. I can hand over my phone to a co worker for something without the worry of them getting access to a photo or video that I don’t want them to see, or “accidentally” or truly accidentally share or erase etc. so I use this to keep my spouse and family and very personal images videos and stuff from coworkers, but it has multiple uses! You can create a “fake” password in which you can give a gf/bf spouse access to and they believe that that is what you have in this secretive app. While with a second password you can save other images.
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  • Needs An Update

    I have had this app for several years now, & through 3 different iPhones, never had a problem, now it’s crashing & I can’t even get to anything before it crashes! Just needs a good update! Also having trouble with the new cloud features, I pay annually for the cloud feature, & I’m just now using it to transfer my media to my new phone, but it’s very slow to come over, it’s been about 2 weeks now, & all of my photos & video have yet to come over to my new phone! I have another 2 weeks to turn my old phone in for a credit, or I lose it. So that’s something to look into. Also I have photos & videos that won’t play, or export back to my phone. Basically they are lost to me! They appear as available, but they won’t play or the view as a black blank image! And some of them are sentimental, so now I’m nervous about storing my photos there? So after all these years I may be deleting this app, if there is not a feasible update! Also the app developers need to be quicker to respond to emails! I understand you are busy, but these are our memories. 3 weeks is an unexceptionable response time!
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    Developer Response

    We apologize for this experience. We would like to speak with you to better understand the problem you encountered. Please contact us at https://privatephotovault.com/support so we can help resolve this issue. Thank you.
  • App no longer functioning on iPhone 11 Pro iOS 13.5 – constant crashing upon opening

    In the last update or the second to last update I am no longer able to open my application. I am on an iPhone 11 Pro running iOS 13.5. I’ve been a long time user and premium subscriber of your application, and I’ve never had issues with compatibility in the past. In most cases when apps are updated and require a newer version of iOS, the software developer will disable updates for devices that don’t need the specified iOS version. I was not given a warning, and I was dumbfounded went out of nowhere my app is unable to open.

    I’m not sure why this is happening, but if I am no longer able to use this application, I’m going to have to cancel my premium subscription. I’m sure there are other users of your application on lower iOS devices that are also running into this issue. My biggest problem is that I am unable to access my pictures now because I’m unable to open the application.

    If you could provide me instructions on how to retrieve my photos and videos that are currently locked inside of the application, I would really appreciate it. I’m hoping that this issue is resolved, but in the meantime I would hope you are able to help me retrieve my images and videos.
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    Developer Response

    We apologize for this experience. We would like to speak with you to better understand the problem you encountered. Please contact us at https://privatephotovault.com/support so we can help resolve this issue. Thank you.
  • Great app, but I’m having trouble with the new version

    I’ve been using the “pro” (annual fee) version of Photo Vault for a few years, and I think it’s a great app, but it recently stopped synching, and I see a small-font notice on the settings page that says that my version needs to be updated. When I go to the App Store, there’s apparently no version-update option available, only a brand new app with a new icon. There is no information about how my account will be handled if I activate the new app, i.e. will I be charged two annual fees?, will my synched photos be available to populate the new app (with the same folders)?, do I need to deactivate synching in the original app in order to activate synching in the newer app? am I at risk of losing photos on either the cloud server or my device (an iPad, primarily)?, etc.

    Revision: What I was experiencing (detailed above) was a temporary glitch…things are working fine now. Excellent customer service! Thanks for a great app.
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  • Taking away features I paid for?

    Edit: the canned response says that if I already purchased the pro version everything will work. There was no pro version 4 years ago when I purchased this. And the pro version is a subscription for $40 a year! Give me back the features I paid for!

    I purchased this app several years ago and chose it over others because of a few features it had. Key word here is PURCHASED…. One of those features was the ability to browse to my iPad from a desktop computer to upload or download images. I always considered this feature to be core to the app and I chose Photo Vault because of it. Well, I just tried to do that and…guess what? Apparently, in a recent “update”, They took that feature away from the app! The only way to get that feature now is to pay a subscription fee of…what?? $40 a year?? Your update even says very clearly that I STILL HAVE ACCESS TO MY ALL LIFETIME VERSION FEATURES! LIES! Hey, look. I paid for that feature as part of my original license. Taking away the ability to transfer images CRIPPLES this app and makes it completely useless. I’m sure someplace in the fine print it says you can take features away but TAKING FEATURES AWAY AND THEN CHARGING PEOPLE TO ACCESS THEM AGAIN IS COMPLETELY UNETHICAL! I really hate the subscription revenue model and think the only reason it exists is greed. Give us back the features we bought the app for!
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    Developer Response

    Hi, Thanks for supporting our app. The previous Pro version of our app was a 1-time purchase. We now offer a new Premium subscription. If you have already purchased the Pro version of the app, you will always be able to continue using the features you paid for, for free. However, if you want to try any of the new features including Cloud Vault backup and syncing, you will need to try our new upgrade.2 more considerations: 1. Please also ensure that you are using the same Apple account that you made the purchase with.2. It is possible you purchased the separate app which you can find in the App Store under the name SVRegarding transferring files from your computer, you can still do that in the free version under Settings --> Transfer --> USB transfer.Let me know if you have any other questions
  • Taking away features I paid for?

    I purchased this app several years ago and chose it over others because of a few features it had. Key word here is PURCHASED…. One of those features was the ability to browse to my iPad from a desktop computer to upload or download images. I always considered this feature to be core to the app and I chose Photo Vault because of it. Well, I just tried to do that and…guess what? Apparently, in a recent “update”, They took that feature away from the app! The only way to get that feature now is to pay a subscription fee of…what?? $40 a year?? Your update even says very clearly that I STILL HAVE ACCESS TO MY ALL LIFETIME VERSION FEATURES! LIES! Hey, look. I paid for that feature as part of my original license. Taking away the ability to transfer images CRIPPLES this app and makes it completely useless. I’m sure someplace in the fine print it says you can take features away but TAKING FEATURES AWAY AND THEN CHARGING PEOPLE TO ACCESS THEM AGAIN IS COMPLETELY UNETHICAL! I really hate the subscription revenue model and think the only reason it exists is greed. Give us back the features we bought the app for!
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    Developer Response

    Hi, Thanks for supporting our app. The previous Pro version of our app was a 1-time purchase. We now offer a new Premium subscription. If you have already purchased the Pro version of the app, you will always be able to continue using the features you paid for, for free. However, if you want to try any of the new features including Cloud Vault backup and syncing, you will need to try our new upgrade.
  • Very good storage. Good import & export. VERY GOOD folder system.

    The app has GOOD FOLDERS, and keeps GIGS of photos in those folders without losing any of them. Putting on computer using the local app website address is easy & well-automated, but transfers as INDIVIDUAL folders in Zip Format. Devs, please incorporate a Transfer All Folders button if possible. Before this latest update, transferring pictures into the app put them in random order. I had to transfer pictures that in chunks to keep them in some kind of order. This HAS BEEN FIXED in this latest update. The app gives you the option of deleting pictures off the PHONE as they are transferred INTO the app BUT DOES NOT when transferring BACK to the phone. They CAN be easily deleted manually off the app with one or two steps. Another suggestion for devs. Previous versions allowed me to select photos and the select would automatically scroll down if I dragged down. Currently I can ONLY select a set of photos one screen's worth at a time (approx. 28). With over 400 photos per folder, that takes a while with no scrolling. Devs, PLEASE incorporate BOTH scrolling AND importing pictures in the same order they appeared in the phone.
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    Developer Response

    Hi, thank you for your feedback, we really appreciate it. We are going to forward your suggestions to our developer team so they can have them in consideration for future app updates.
  • BEST PERFECT TRACKING!!! Awesome extraordinary 💯✅

    Recommend monitoring and track suspected cheating wife and activities at work. However some great app couldn’t grant all access I needed to detect and catch my wife red handed in her deceptive ways. It all started when I had a suspicion on her with some recently inherited behavior like staying out late nights after work, being clingy to her phones and so on. I came to the internet to find a lasting solution to solve my marital problems. Thank God, faz came my way after checking through positive reviews , how he helped a woman catch her cheating husband red handed. I reached him via his mail at Flashcyberspy (@) gmailcom and he requested for certain info such as my spouses phone number and phone model. Within hrs I got a notification popped up on my phone it was from Faz. he gave me a spy link which I accessed with my phone web browser there I was able to see all of his texts, call logs, WhatsApp, Snapchat, deleted conversation, social media shared pictures and videos etc as if I got her phone in my palms. It’s really a great opportunity to use the services of Flashcyberspy (@) gmailcom, if you got similar issues right now I’ll strongly advice you write him for an excellent spying and tracking services. This is the most highly recommended and genuine services that works efficiently than the spy apps.
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  • BEST PERFECT TRACKER!!!! ✅

    Monitoring and Tracking suspected cheating wife and activities at work. However some great app couldn’t grant all access I needed to detect and catch my wife red handed in her deceptive ways. It all started when I had a suspicion on her with some recently inherited behavior like staying out late nights after work, being clingy to her phones and so on. I came to the internet to find a lasting solution to solve my marital problems. Thank God, faz came my way after checking through positive reviews , how he helped a woman catch her cheating husband red handed. I reached him via his mail at Flashcyberspy (@) gmailcom and he requested for certain info such as my spouses phone number and phone model. Within hrs I got a notification popped up on my phone it was from Faz. he gave me a spy link which I accessed with my phone web browser there I was able to see all of his texts, call logs, WhatsApp, Snapchat, deleted conversation, social media shared pictures and videos etc as if I got her phone in my palms. It’s really a great opportunity to use the services of Flashcyberspy (@) gmailcom, if you got similar issues right now I’ll strongly advice you write him for an excellent spying and tracking services. This is the most highly recommended and genuine services that works efficiently than the spy apps. You can tex him on at (plus one eight five six five seven five one zero seven nine) very awesome tracking platform.
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  • Good App Overall

    This is a good app, but could be improved. I'd like to see a sync between the app on different devices. When getting a new device, such as a new iPad, one has to start over, I have not been able to move from the old one to the new with success! Also, as a backup it is awkward, so I do not see it as truly viable for that purpose at this time. There seems to be a hiccup for certain larger images. For example, I have some and when sending or putting back into Photo as a group, the program freezes unless one figures out which is the problematic image and goes one at a time through the group.

    I see the app's main value as ordinary privacy on each device; I have it on four. It's pretty good for that. I also use it to store things to show others, but wish to avoid wading through thousands of files in Photo. I also like the secure folder within the app for things "more private" or intended to be kept more secure. The photo editing program within the app is excellent. I use that and then send the edited photo to Photo or iPhoto in some cases to preserve the original in both Photo and the app. It's really good for this.
    JHC
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    Developer Response

    Thanks so much for your positive review! If you enable the Cloud Vault feature, you can sync your photos between devices. We will investigate the other issues you posted as well. If you have any other questions, feel free to reach out at support@privatephotovault.com

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