Essential
Fast Customer is a lifesaver. Quickly find customer service phone numbers, or have them call you instead of being held hostage to call queue waiting. If you travel, Fast Customer can help you out of nightmares such as delayed or canceled flights, having to change reservations, getting a hotel, roadside assistance, well, you get the idea.
You need this app!
You need this app!
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Doesn't really work
I request Comcast to call. When they eventually do call, I hear a FastCustomer recording, then he call immediately hangs up. I tried four times on two different days.
Does not work
Tried this & receiving 10+ calls from a number that rings once and disconnects call. Annoying! Not reaching an operator either so I blocked that number from spam calling me and now experiencing the same issue with another number. Uninstall!
Great if it worked
Downloaded this app to connect me to AT&T. It went through the steps and a customer service rep called me. So far, so good. Then about 20 seconds into the call, the app's recorded message started playing for both to hear. The confused rep laughed it off, but then AT&T started calling me several times. I just ignored the incoming calls, but then my active call suddenly ended. Luckily, the rep had my info and was able to call me back. Frustrating experience to say the least. Would be a really fantastic app if it worked!
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Best app used in a long while
I love this app! This has truly made life with automated customer service much easier!
App issue & no tech response
When I request a test call the app freezes and then closes. I have chosen my favorite companies and the department in which to contact but I'm not given an option to make the call that freezes and I have to close it out and reopen it. I've deleted the app then reinstalled it twice now and it has not helped. Should I just delete it altogether or is there something that can be done
Never heard back from App tech support or anyone for that matter. THE ONLY RESPONSE I Got WAS AN AUTOMATIC EMAIL RESPONSE:
We'll investigate your call attempt using this number:
Never heard back from App tech support or anyone for that matter. THE ONLY RESPONSE I Got WAS AN AUTOMATIC EMAIL RESPONSE:
We'll investigate your call attempt using this number:
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IVR = Infuriating Voice Response
We all hate IVR systems. I work in a call center environment. I deal with them everyday (Sometimes successfully, other times I feel as though I'll never reach a human.) I wish I could use this app at work, but PCI compliance would balk at the idea. Too bad.
Keeps getting better
When I first got the app, it was basically a directory of how to dial in for each company's customer service line. Now, it's light years beyond. Choose a company and department, let FastCustomer do its work and the company will call you. Can't ask for a better experience!
It works!
It works, and the people I got so far were really nice. I recommend this app to anyone that doesn't have time to wait on hold for something.
AMAZING APP, just one thing
def does what it’s suppose to do!! it’s amazing! totally worth downloading will save you so much time. took off one star because it’s not letting me upgrade to pro. it’s been restoring purchases forever. I feel this may be a glitch. please correct this.
