Apple Federal Credit Union User Reviews

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  • This "Boomer" loves mobile deposit

    I love having instant access to my balance and the ability to transfer funds any time (without even making a phone call)! I really love the mobile deposit - it's efficient and a time saver (and better than other bank's mobile deposit functions). In addition, mobile banking allows me to keep my Apple account, even though we have retired to Maryland. So I couldn’t bank at Apple FCU without their app!
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  • The best!

    I’ve been with AFCU for 18 years. It is rare (very) that I get the same customer service I get from AFCU. I bank at the Gainesville branch and they are awesome. They helped with a lot of legal issues from a banking standpoint and were always very knowledgeable and helped me put all that behind me.
    Currently taking advantage of their amazing CD rates which I have not been able to match in any research so far.
    It’s rare that you find a good place to park your $ that will actually help you grow wealth. No one is doing this right now, except Apple FCU.
    Great people and products - And they help you grow your personal wealth!
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  • Seems to be better oh wait not really

    I have an account with citi bank. With their app I’m able to log in with my finger print reliably. Amazing! Apple take note! This app refuses to remember my login information. Fingerprint login used to work regularly, not anymore. Recently I couldn’t log in at all with the app. Now I have to use a browser to check my account. I wrote a review years ago, I was disappointed the app, it kept logging me out and I was not being able to log in with my fingerprint on my iPhone and I had to keep entering my user and password. Looks like they can’t seem to get it right. Planning to change my direct deposit and possibly end doing business with this disappointing business and their app.
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  • Seems to be better

    I have an account with citi bank. With their app I’m able to log in with my finger print reliably. Amazing! Apple take note! This app refuses to remember my login information. Fingerprint login used to work regularly, not anymore. Recently I couldn’t log in at all with the app. Now I have to use a browser to check my account. I wrote a review years ago, I was disappointed the app, it kept logging me out and I was not being able to log in with my fingerprint on my iPhone and I had to keep entering my user and password. Looks like they can’t seem to get it right.
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  • horrible app

    ever since the app was updated a year or so ago the app has been HORRIBLE. constantly logging me out while using it, never remembers my device or password, constantly crashing, very buggy and lagging. also the face ID is useless it never works same with the quick view. I had never had an issue before with the app until they did the huge update and changed everything. now whenever i open the app it’s like a nightmare. i don’t know how many times i have had to ‘save this device’ to my account but i have to do a different name every time because it has my cell saved like a thousand times. horrible horrible horrible app. so frustrated because i only do online banking at this point so you’d think the app would work at least 50% of the time.
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  • Love my Credit Union

    I have had accounts at other credit unions in the NOVA area. Apple FCU by far has the best customer service. They make me feel like a special customer so more than the other credit unions/banks I’ve worked with. They offer terrific products and benefits to their customers.
  • I regret switching to this bank

    This app is HORRIBLE. You have to request permission for mobile deposit. You must jump thru multiple pages to get to what you want. The chat feature is wonky.

    Also, my debit card decides on its own when it will work. There are two local small businesses who let me know ahead of time that my card probably wouldn't work there because its Apple FCU., and they were right. "Apple FCU is part of the community" yet I can't use my card to support small businesses in the community.

    Switching back to a big bank.
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  • Good App and Great Services

    The App keeps getting better,
    I have witnessed the constant improvements over time,
    The Financial institution used to be conservative when it comes to the latest technology trends Apple Fairfax County Credit Union is great for keeping the costs of banking at a low cost for its costumers,
    Thank you for the great service..
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  • AFCU Rate

    I sincerely hope in today’s economy, and what’s the stories regarding banks I hope that my belief that being involved in a credit bureau of it’s much better for us. As far as my relationship with my local Apple ID, there’s one that I have always appreciated and been treated fairly at all times and pleasantly surprised at the attitude of everyone that worked there.
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  • love afcu but please fix the app

    ever since the huge app change everything has gone downhill. i am constantly logged out, it won’t remember my device or face ID, i have saved my phone as a device multiple times so i have to keep creating a new name, every time i log in the app acts like it’s my first time asking if i want to set up things i’ve set up a hundred times already. it’s frustrating when my husband is a software developer and these are things that can be easily fixed!!!!! never had ANY issues with the old app but this new app ruins my banking experience as i only bank thru the app. extremely frustrating.
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