Worthless.
The app does not provide any information whatsoever on your policies. You are unable to review any detail about your policies. Maybe they’re afraid you might cancel when you look at the line item bills. Don’t bother downloading it’s a waste of time.
Claim Issue
Trying to report a claim and the app freezes after every entry. When I finally get to the upload photos section, the app closes out when you select Library. How dumb are your app developers??
Totally useless
I got into an accident and need to file a claim. The minute I I put the damaged area in thr car, it freezes and won’t let you continue. If you are going to navigate people to the app, make sure the app actually works.
no way to view policy documents?
pretty much a road to nowhere. I downloaded the app in order to view policy documents, and you apparently cannot do that. Their mobile site also does not appear to let you view documents. So there’s really no way to get out your stuff without a computer. Pretty bad this day and age.
Horrible Interface
They make it impossible to do anything on the app. Everything seems out of sync and messy. And the footnotes have all these things but no way to go about them, like the ebill for example. They show you a video and then tell you to contact them
No Payment History
It would be very helpful to be able to view pending payments and the payment history for each policy.
Coverages
App doesn’t show policy with your coverages
Trash app
Can’t see what past payment history
Notifications
App isn’t bad except that it sends notifications that payment is due even after they have been paid. Both auto and homeowners. Annoying and often confusing.
Crashes
Crashes every time I try to upload my accident photos
