Delivery partner not tries to contact on given number and I lost my amount and order
Today I ordered my food from burger king worth rs 278 and gave alternate phone number to contact.
Deliver partner didn’t picked up my call amd didn’t contacted me on my alternate number amd now I lost my money and order too.
Zomato finds ways to snatch money from customers by hook or crook.
Swiggy is much more better option than zomato.
Don’t ever go for zomato.
Deliver partner didn’t picked up my call amd didn’t contacted me on my alternate number amd now I lost my money and order too.
Zomato finds ways to snatch money from customers by hook or crook.
Swiggy is much more better option than zomato.
Don’t ever go for zomato.
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Useless
I am about to delete this completely useless app from my phone. I came across a restaurant we hadn’t been to for a few years so we decided to go. It wasn’t there and there was a different restaurant where it was. I then searched for another restaurant I know has been closed for at least 5 years and that was still listed too. Oh yes! The app runs on daylight saving time even if it isn’t. The closing time was 9 pm and at 8:30 it had “closing in 30 minutes”.
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First order
Made the first order which was suppose to be 50% off with the coupon. Selected the coupon and placard the order once i got charged it showed coupon didn’t get applied.
Called customer support which didn’t know a single thing. Told me he can’t do anything about the coupon so I asked if I cancel the order will there be any charges or not. He couldn’t even tell me that. I was told he can only tell me that after canceling the order which makes no sense because y would I cancel the order only to reorder so I can get 50% coupon applied if I get charged the cancellation fee. When I asked him if can refund the cancellation charges if there are any his ans was he dosnt know.
Basically couldn’t give me and to a single thing or resolve anything.
Called customer support which didn’t know a single thing. Told me he can’t do anything about the coupon so I asked if I cancel the order will there be any charges or not. He couldn’t even tell me that. I was told he can only tell me that after canceling the order which makes no sense because y would I cancel the order only to reorder so I can get 50% coupon applied if I get charged the cancellation fee. When I asked him if can refund the cancellation charges if there are any his ans was he dosnt know.
Basically couldn’t give me and to a single thing or resolve anything.
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Delivery order issues
Worst in solving delivery issues. Better not order again. The customer support not even works and the helpline people are just wastage of time. They don’t try their best and instead giving lame reasons
Bad delivery
Zomato doesn’t know the meaning of delivery partner. They should take ownership in ordered items and delivered items they can’t give importance for that.
Worst
Worst app they are not accepting international cards and again and again asking name and phone mumber
Rip off Business by Zomato
An order was placed for someone else; I received a call from zomato whether to deliver or cancel. I selected to proceed with delivery but I got know that my product got cancelled. Along with it payment won’t be refunded to me. On calling the sweet store they said order was picked up by Zomato guy 20 min ago since they received the request 10min ago it got cancelled.
1) I never requested for cancellation when I have made payment in full rs 811. No reason for Zomato to sent such call request; unless they intend to rip off money from customers.
2) Even after selecting to proceed with delivery on call; it was treated as cancellation requested!!!
3) No option to contact Zomato all they have Automated chat box unable to resolve.
1) I never requested for cancellation when I have made payment in full rs 811. No reason for Zomato to sent such call request; unless they intend to rip off money from customers.
2) Even after selecting to proceed with delivery on call; it was treated as cancellation requested!!!
3) No option to contact Zomato all they have Automated chat box unable to resolve.
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Bad delivery experience
Driver should know the area where they deliver the food. Recent order was received 30min late as driver wasn’t know the area and does not how to reach. Gave too much headache. It’s not worth
Zomato is amazing and user friendly
I appreciate what Zomato is doing for it’s citizens. The delivery drivers are exceptional and friendly. Thank you team for always being helpful, keep up the amazing work you do. Kudos. This rating all the way from New Zealand.
Bring back Urbanspoon!
This app seems like it’s more concerned with being a food delivery app (like DoorDash in America)but in India, instead of what it used to be when it bought out Urbanspoon. Back in the Urbanspoon days, I loved this app because I could discover new restaurants in my area or when I was out of town. I especially loved favoriting all the places I wanted to try. I could read reviews and see the menu and photos of the food and atmosphere, but nowadays it seems like they are no longer updating reviews because everyone left this crappy app and you can’t even find new restaurants listed on here. Guess I am going to have to leave also and find a replacement. This app should be renamed and updated as a food delivery app in India and not be offered in America. It’s useless here.
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