Citrix Secure Hub User Reviews

Citrix Secure Hub
Citrix Secure Hub
Citrix Systems, Inc.

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Leave a Review Citrix Secure Hub
  • Works very well on my iPhone 8

    My company uses Secure Hub to provide access to our enterprise apps. Works flawlessly with no issues.
  • Big: copy & paste within app doesn’t work

    When will I be able to copy something from within the app (eg mail signature from a mail I sent) and paste it within the app (eg mail signature details to be used when sending email from the app).

    Very annoying. Was working as I had email signature working but it’s gone and I can’t get it back
  • Poor performance

    App does not work. Keeps disconnecting. Very confusing error messages. Needs serious upgrades/ updates.
  • Worst app ever, but forced to use it

    My company forces me to use this app for email on my phone or else I wouldn’t touch this thing with a 10 foot pole. I rarely get push notifications for emails, which means I have to open the app regularly throughout the day to refresh my inbox. App lags and the unread messages total is never accurately reflected on the home screen icon. Also, they still need to update the app to fit the iPhone X screen size.
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  • Defeats the purpose of a mobile app

    This app requires the user to authorize the app quite frequently. Problem there is that to authorize you need a WiFi connection. Which completely defeats the purpose of having mobile access to email & other business functions that depend on this app. Please fix this very basic user need!!
  • Quite possibly the worst app I have used.

    My company requires us to use Citrix Secure Hub with Worx Mail and Worx Web. Every week or so I have to "Authorize" the app which includes extra sign-in steps. This is good for security so I don't mind doing it...except that about every other cycle, it exceeds the allotted time and times out. This also wouldn't be so bad, but when I attempt the sign-in process again, I get a message saying "the app has been removed from your device." No prior notification, no warning, no explanation. Seeing this, I realize I'm in for a 20 - 30 minute wrestling match-- re-downloading the app and various profiles, installing the app, enrolling my phone, then downloading and installing the email and web apps and re-setting all my preferences (signature, sync period, etc.). So the apps work OK for a week or two, and then they conk out again with no notification. And the whole distressing cycle continues. I could go on about variations on this theme, but I'm sure you get the picture...
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  • Slow, clunky when it works

    When it does work, it's slow. When it breaks, the only fix seems to be to delete, reinstall and re-enroll. Painful because the advise is to have at least 4 bars signal otherwise the enrollment may not work.

    UPDATE:
    Now zero star. Apparently there are compatibility issues with certificates and iOS 11. This clunky app hasn’t worked since the 11 update and we’re told that Citrix is still working on the fix. This is horrific.
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  • Not functioning!!! Wasting time !

    Not functioning!!
  • Notifications not correct

    Since this is the official app that my firm uses I don’t have a choice The notifications count isn’t always accurate and doesn’t match the total unwed to the actual unread. So as not to open up my app every 10 minutes I have to remember the count of the false unread email
  • Bad design or bad implementation?

    Forced to choose between legacy email system using Citrix's email client and this app's MDM profile or my organization's separate Google environment with a working office suite. Painful. How can we get both published through one MDM?

    Shouldn't have to choose between a collaborative, cloud ready office suite and my email.
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